The location of the hotel is ideal for exploring London. It’s next to Kengsinton Park and Hyde Park. It’d be a good place to walk around the park during a warm summer’s evening.

Stayed in February 2024

the wall are too thin and we could here what people were saying in the other rooms.

The room had a good size for two people, was clean and tidy, the bed was really comfortable. The location is perfect, there is a tube station 3 minutes walk.

Stayed in February 2024

Quality food

Hotel position

Stayed in January 2024

Being refurbed so scaffolding outside window. We asked for a room with a bath which the staff explained would be a much smaller room so our choice, however when it came to having a bath the fixture on the wall was missing so had to try to fill the bath with the shower. We didn't complain at the time to the hotel so maybe they would have rectified that. Needs a bit of TLC in general but as said it is being refurbed.

Staff friendly and helpful . Location. Good price. Changed our room when asked and explained our original room was much nicer.

Stayed in February 2024

Black mould in the bathroom and by the windows

Great location, 2min walk to Queensway station and 2min walk to Hyde Park, good breakfast options with hot and continental and the staff were friendly

Stayed in February 2024

Nothing

Great location for me

Stayed in February 2024

Location

Stayed in January 2024

Standard room bathroom is too small. No central heating. Electric heater did the job.

Location, 2 metro station in 5 mins Breakfast, Friendly staff, specially thanks to Costi. Clean room. Big bed. Lighting.

Stayed in February 2024

The £5 fee to use the baggage room is excessive when so many hotels allow you to use a baggage room for free

Excellent location within 5mins of both Queens way and Bayswater Tube Station Check in was quick and the hotel was operating normally even if there were construction/improvement works in progress

Stayed in February 2024

Lack of lifts working. Carpets were old and stained.

Location

Stayed in January 2024

They’ve downsized the room. We knew they were renovating at the time … but didn’t realise they’ve made the rooms into smaller rooms . Which is a shame . Kinda taking the luxury away . Loved how spacious the rooms were.

Convenient location why we’ve always stayed here when coming to London. Staff are super helpful and friendly . Rooms are clean .

Stayed in November 2023

The walls in the rooms are very thin, you can hear pretty much everything your neighbours are saying. That being said though, it was quiet during the night and noise wasn’t a big issue overall.

Great location, quick access to the tube, absolute bargain for its price.

Stayed in February 2024

Builders awoke me at 8.00am, there is work going on, I am fine with that but should have been told in advance.

N/A

Stayed in February 2024

The fragrance in the main entrance was overpowering.

Great location, staff were friendly and the beds comfortable.

Stayed in January 2024

Hade to pay £50 damage deposit 5 to 7 working days to get it returned As long as they are happy with the room. I took a video before leaving it The bathroom was small but it worked

Location fir me was very good next to Hyde park

Stayed in February 2024

Because of an ongoing renovation there were no natural light in our room, either the window of our room could not be opened.

Amazing location, easy access, very clean hotel.

Stayed in January 2024

De tv is kleiner dan we dachten

De locatie is perfect

Stayed in January 2024

I’ve been luck my neighbours weren’t really noisy but if they were, I would’ve hear everything they would say. There is bad soundproofing.. so if you plan on going there just bring some earplugs and you’ll be fine 👌🏼. Unfortunately now there are works in order to renew the building. So you may have workers in front of your window at 8:15/8:30 in the morning from Monday to Friday (no work during weekend), so yeah the earplugs might be useful if you wanna rest more during week mornings. But, if you, like me, love to get out early, you don’t really mind about it.

It’s super close to the centre and main attraction such as hide park, Notting Hill, Paddington station, Oxford street.. You have the tube station right at the corner (central line) and all the busses that brings you to any direction! So well located. My room was quite little (I was alone) but very good organised, the bathroom was little but functional, I appreciated it, the shower was pretty big tho, I liked that! The staff was really kind and nice, and my room has been cleaned every day.

Stayed in January 2024

Too much noise from other rooms in the middle of the night.

Kind staff

Stayed in January 2024

The one thing I didn't like was that there was no rubbish bin outside and being a smoker that was annoying. The cleaner came out to clear up the cigarette ends occasionally but it left a bad impression of the hotel on the outside.

The room and location was great for the type of stay I needed.

Stayed in January 2024

Rooms are smaller than it looks in the pictures. You get a radiator to plug in for heating the room which ruins the mood. The lift takes ages to come or go. Internet was bad. Outside is alright, inside you get soviet union vibes.

Nice location, quiet and peaceful, clean rooms. Overall good, value for the money, and a bar downstairs, it was alright.

Stayed in January 2024

No heating, hotel was under construction and the house keepers kept knocking every minute to make up the room. Also the neighbors were noisy and walls are too thin

The location

Stayed in January 2024

No restaurant for dinner only breakfast

Location is good around the corner to Queensway underground and close to shops and laundrette

Stayed in January 2024

There was only one lift available due to renovation

Breakfast was nice, freshly cooked, good choice for full English breakfast or continental

Stayed in January 2024

Nothing.

Location. Room was clean and comfortable.

Stayed in January 2024