49 Queensborough Terrace, Westminster Borough, London, W2 3SY, United Kingdom
#881 of 1,021 hotels in London
Guests' ChoiceBased on 11409 hotel reviews
6.6Cleanliness
7.0
Comfort
7.1
Location
8.7
Facilities
6.7
Staff
7.7
Value for money
6.9
Free WiFi
7.2
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End of dialog contentReviewed: 18 June 2024
Mark
United KingdomContinued work on the building meant you could not open the window. Rooms were stuffy.
Location, Staff were friendly, Rooms were clean and nice beds.
Stayed in June 2024
Reviewed: 16 June 2024
Siobhan
IrelandRoom was adequate for a single but bathroom was a little too small.
Stayed in June 2024
Reviewed: 16 June 2024
Elena
United StatesThe room and bathroom were WAYYYYYYYY too small! And the rooms NEED a/c in them!
It was very close to EVERYTHING!
Stayed in May 2024
Reviewed: 16 June 2024
Ann
United KingdomWe had not been advised that the hotel was being refurbished and that there would be disruption. There was considerable noise from adjoining rooms, suggesting that the sound proofing is inadequate. The shower room in our room (126) is tiny!
Good location, near restaurants. Breakfast was fine and a decent bar at ground level.
Stayed in June 2024
Reviewed: 16 June 2024
David
AustraliaCurrently undergoing significant renovations
Location
Stayed in June 2024
Reviewed: 16 June 2024
Sara
ItalyThe bathroom is quite small but we stayed only for one night so it wasn’t an issue for us.
The location. Right behind Hyde park and close to bus and tube station.
Stayed in June 2024
Reviewed: 14 June 2024
Kevin
United StatesOnly rooms in the basement have air conditioning . the rest of them don’t. they put me in a room near the elevator Bank at first and then I asked for a upgrade and they were able to accommodate
Location and cleanliness
Stayed in June 2024
Reviewed: 13 June 2024
Olga
IrelandMy only complaint is that there is still refurbishment going on and the scaffolding outside the hotel really takes away from the look and also one of the lifts is still not in use. Also the bathroom in our room was just way too small which is a real shame as the shower was lovely and big.
I really enjoyed my stay here. The staff are very friendly, welcoming and helpful. The room was a decent size, very clean and the beds were very comfortable. The location was excellent, right opposite Hyde park and close to subways and Paddington station which meant that we could get the Heathrow Express which is very handy.
Stayed in June 2024
Reviewed: 13 June 2024
Mohammed
Saudi ArabiaA lot of noise
Stayed in June 2024
Reviewed: 13 June 2024
Jesusa
United StatesNo restaurant
The shower The location
Stayed in June 2024
Reviewed: 12 June 2024
Ashley
United StatesRooms were hot with little ventilation. A fan is provided, but if you have trouble sleeping when it is warm, I do not recommend staying here in summer.
Great location, value, and staff.
Stayed in June 2024
Reviewed: 12 June 2024
Vanessa
New ZealandNo air conditioning, which I knew, but even with window open room was hot. I had fan on all night as closed window when went to bed
Friendly helpful staff. I was upgraded to a slightly larger room
Stayed in June 2024
Reviewed: 11 June 2024
Rosie
IrelandNo breakfast teabags in room
Location, was very central...rooms while compact were very clean and staff was polite
Stayed in June 2024
Reviewed: 10 June 2024
Shaji
United StatesEvening dinner
Breakfast very good
Stayed in May 2024
Reviewed: 10 June 2024
Janet
United KingdomThe bathroom had a pungent smell and even after sanitising it still smelt awful. It was very clean though. Think drains needed to be cleaned thoroughly.
Very comfortable beds. Clean and pleasant. Staff lovely
Stayed in June 2024
Reviewed: 10 June 2024
Heath
MaltaThe fixed shower head. I like having the flexibility of a regular shower.
The fridge in the room was a great asset as I was travelling with a young family member. Please keep offering this option as it made a very positive difference to our holiday.
Stayed in June 2024
Reviewed: 9 June 2024
Eamonn
IrelandShower and entire bathroom tatty and dated. Needs replacement
Friendly staff.
Stayed in June 2024
Reviewed: 8 June 2024
Andreas
NetherlandsThe bed mattress had loose strings
Nice breakfast, close to metro stations
Stayed in April 2024
Reviewed: 7 June 2024
Claire
United KingdomNo air conditioning working but had a fan.
Location great, staff very helpful, the building is undergoing renovations but it didn’t affect my stay.
Stayed in June 2024
Reviewed: 7 June 2024
Dimitrios
CanadaSmall bathrooms, outdated building.
Location was great and staff was very friendly and helpful. Walking distance to shops and restaurants. Bathrooms were extremely little with not much room and the sinks were tiny. The hallways seem a bit outdated and run down, but overall was a good experience.
Stayed in May 2024
Reviewed: 6 June 2024
Nandhini
SwedenThe only drawback was the noise in the room (sounded like laundry) in the middle of the night as the room was in the basement.
The room was clean. The breakfast was good. The location is great.
Stayed in March 2024
Reviewed: 6 June 2024
Jim
AustraliaRoom was good. Location excellent, very close to Queensway tube station. Breakfast was good value.
Stayed in June 2024
Reviewed: 6 June 2024
Gerald
United KingdomLack of storage space in the room. No drawers and very small cupboard space.
Good location.
Stayed in June 2024
Reviewed: 5 June 2024
Jacqueline
United KingdomThere was structural work going on so scaffolding at the window. Bathroom absolutely tiny. Windows could do with a re fit, condensation in the inner side of the glass. Ware and tear in the bathroom on unit, attention to detail. Downstairs lovely thought
Comfortable and clean, friendly staff
Stayed in June 2024
Reviewed: 5 June 2024
Noppamas
United KingdomThere is no sign pointing the way to that room number, coffee and milk in the room expired.
Good location.
Stayed in June 2024
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