On checking in, the staff member behind the counter mentioned on two occasions that the room had complimentary water. Over my stay (three nights) the water was not replenished. A small thing, but paints a picture!

Good location, close to Underground, restaurants, bars and Hyde Park.

Stayed in April 2024

Matrrace was shocking. Look like aint been had a new since the 80s

Staff was lovely and helpful

Stayed in April 2024

The room was much smaller than I expected

Location was excellent

Stayed in April 2024

Limited tea and coffee in room and no drinking chocolate or biscuits

Location very good and very clean.

Stayed in April 2024

The internet connection on the room was more or less nonexistent

Stayed in April 2024

Furniture kind of old need replacement. Not soundproof at all. You must take earplugs. The shower is on the top of your head. So you wash your hair even if you dont want to :)

Perfect location, Room has everything you need, fridge, European plug, etc., small but enough space (single room),

Stayed in April 2024

Room small but ideal when only spending 2 nights

Great location, 2 minute from the tube stay

Stayed in March 2024

Location to work & Hyde park for relaxation.

Stayed in February 2024

The walls are paper thin. We had very noisy neighbours so sleeping was very difficult.

The staff were nice and helpful.

Stayed in April 2024

Bar closed at 10.30 😭

Great location nice hotel with bar,rooms very nice great location and value for money!

Stayed in April 2024

Perhaps a little or of the way for central London, but buses and tube very close

Friendly, inviting and clean

Stayed in April 2024

nothing

Clean and in a great location. Much more modern than similarly priced hotels in Nottign Hill. Will hope to stay again if prices stay the same.

Stayed in April 2024

Breakfast could have been hotter

Location was good. Staff was very helpful. Rooms were tiny but clean. Bartender Juan was extremely helpful teaching us how to navigate the city.

Stayed in April 2024

There are currently building works going on and we where woken up to drilling and banging from 9am, which is ok if you’re on a business trip and out working however we were there for a little break, there was no forewarning about this, which would of made us rethink our choice of hotel. Two of the plug sockets were broken in the room.

The hotel was lovely inside, very clean and modern reception area, the hallways to the rooms were slightly dated but still very clean and tidy, our room was modern and clean inside, shower was amazing!

Stayed in April 2024

Very small bathroom, but shower size was decent. There was work going on at hotel which I would have liked to have been informed of prior to booking, as weekday mornings were quite noisy; however, we were not there to lie in, so it wasn't too much of an issue.

Very clean rooms. Housekeeping came daily. Staff very friendly. Great location for Tube into and around London sightseeing.

Stayed in April 2024

Only hot water from the bedroom tap

Room very good

Stayed in April 2024

No real staff interaction

Proximity

Stayed in April 2024

One of the staff keep knocking the door and asking if the room was already cleaned. The room was already clean but I think it’s better to communicate with the housekeeper and ask her weather she cleaned or not instead of knocking every door!

1-I like the location, it was in the center of london and in front of the hyde park. 2-Most of the staff were cooperative and helpful. 3- I like that the room was warm although the weather was cold outside and a heater was available if needed.

Stayed in April 2024

In short, the hotel can be rated as normal, because its age and natural wear and tear are visible everywhere, which also prevents it from being rated better than normal. But all the basic needs are provided, but whether they are right in relation to the cost, that is the question!

The location for tourism is good, the area is not noisy and the access to transport is excellent. Breakfast is good, but if you stay more than two days, the uniformity and lack of fresh vegetables is disappointing.

Stayed in April 2024

Hallways look dated and old. Carpet in the rooms needs serious shampoo and cleaning.

Love the location of the hotel! It’s near hyde park so if you like to have calm walks and it’s near underground station so you can access many sights and places around London easily! Very safe and quiet neighborhood too.

Stayed in April 2024

We booked standard double and twin rooms . I thought that they were very small not a lot of space in them ,and they are not soundproof .

Location was good . Hotel itself was lively and good Staff were excellent could not do enough for you .

Stayed in April 2024

nothing

everything

Stayed in March 2024

The walls in room 346 are paper thin. I could hear everything being said in the next room. I have never experienced this to this level in any other hotel l have ever stayed at in my life, and I’m 50 years old and travelled a lot. It is pretty bad.

Stayed in April 2024

Bathroom had a funny smell

Really great location I felt super safe as a woman alone.

Stayed in April 2024