36-38 Queensborough Terrace, Westminster Borough, London, W2 3SH, United Kingdom
#285 of 1,011 hotels in London
Guests' ChoiceBased on 1749 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.2
Staff
9.1
Value for money
8.0
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 20, 2024
Andreas
GreeceThe size of the room
Room was very clean and in a very good location. Although it was quite small!
Stayed in December 2023
Reviewed: February 18, 2024
Barbara
IrelandCute clean quite hotel
Stayed in February 2024
Reviewed: February 18, 2024
Attila
HungaryThe room was quite small, we needed to move stuff around to make space for our suitcases. However, it was perfectly doable and I guess this can be expected in London.
The hotel was clean and pleasant to stay in. The breakfast was really convenient and tasty. Also, the staff was always really friendly.
Stayed in February 2024
Reviewed: February 18, 2024
Gaynor
AustraliaAlthough it was nothing to do with the property - there were people chatting loudly ,on the street, below our window until 4am- both nights - made it hard to get a good nights sleep
Staff were lovely . Good location. Easy to find
Stayed in February 2024
Reviewed: February 16, 2024
Andy
United KingdomBreakfast was a bit small and a lot of the food was quite cold. Convenient in a morning but not all that enjoyable.
The staff were superb and so helpful with any questions we had. Location is fantastic with a short walk to tube stops and a few nice cafes and bars nearby too. We even requested a late check out, the guy on reception was brilliant and sorted it straight away with no fuss
Stayed in February 2024
Reviewed: February 15, 2024
Rebecca
United KingdomWe were on a lower ground floor and the cleaners were extremely loud between 7-8 in the morning waking us up. Heavy handed with the hoover banging it into our door and on the floor above us which was a shame really.
The property was in a great location! Very modern decor and the staff were excellent and friendly.
Stayed in February 2024
Reviewed: February 13, 2024
Tamás
HungaryThe walls are paper thin. Maybe we had bad luck, maybe it is usual but both neighbor rooms had incredibly bad renters. One thought it is good idea to have a bath and collect the steam in a way, when he stepped out the smoke alarm went off at 1.am.... The other room had a habit to start talking extremely loud around 2.am. Did I tell the walls were paper thin?
Excellent public transport and close to parks, sightseeing buildings. Neighborhood seemed safe, though we are not really late night people so were back at the hotel latest 9.30pm.
Stayed in January 2024
Reviewed: February 13, 2024
Omani
OmanLocation
Great location
Stayed in January 2024
Reviewed: February 12, 2024
Viktoriya
BulgariaNothing We were at the room just for rest and sleep
Was excellent
Stayed in February 2024
Reviewed: February 12, 2024
Chrysoula
GreeceLocation 2min walking from Hyde park Clean Comfortable beds
Stayed in February 2024
Reviewed: February 12, 2024
Jers
United KingdomUnfortunately the room I was in was very noisy from very early in the morning(5.30?) but after I requested to move rooms, the staff were very accommodating and moved me with no issues. The first room had the kitchen above, so it was the staff starting work preparing for breakfast.
Good location, friendly staff and nice and clean room with a nice shower. Value for money was good.
Stayed in February 2024
Reviewed: February 9, 2024
Michelle
United KingdomNot applicable, everything great.
Everything. No faults at all
Stayed in February 2024
Reviewed: February 5, 2024
Isi
United KingdomWell, I wish the rooms had telephones to call reception and at least a fridge in each room so as to get cool drinks anytime.
Very good breakfast, great ambience, very friendly, polite and helpful staff. Very clean linen, rooms and bathrooms. A very relaxing environment to be
Stayed in February 2024
Reviewed: February 4, 2024
Norman
United KingdomThe bed was a little hard and the room was very hot.
The staff were very friendly especially the restaurant staff. The breakfast is excellent value for money.
Stayed in February 2024
Reviewed: February 4, 2024
Karen
AustraliaHas some really good points; Great location, really clean and room layout is very good, optimising small spaces really well. Staff were pleasant and it was great to have a 24 hr reception. The only downside and its why we probably wouldn't return is the bed and pillows were very uncomfortable and over 5 nights, it was a bit much. Otherwise a great little hotel in a great location.
Stayed in January 2024
Reviewed: February 3, 2024
Gregoire
Francethe first room I was given was tiny and the heating didn't work. They had to find me another room. In the secnd room the remote control for the tv didn't work and needed new battereis
room, bathroom were fine. Breakfast was excellent
Stayed in January 2024
Reviewed: February 1, 2024
Jose
SpainThe bed was not very comfortable.
Location next to Hyde Park is quite good with underground and bus stops at 5 min walking. Also the receptionist, help us to arrive to the airport because there was a strike on train services. Very helpful.
Stayed in January 2024
Reviewed: January 30, 2024
Kristina
MaltaWhilst the breakfast options were varied and very tasty, however we did not like the fact that it took quite long until items were replaced after the tray finishes and at times you would end up waiting quite long, hoping that the item comes out again. Also if you go for breakfast early or in the last hour, we also noticed that some items are not yet available or finish and are not replaced.
We liked the fact that our room was very spacious and exactly as described on booking.com. The bed was very comfortable and the AC worked well. The only downside to the room was the adjacent room, which we could hear the noise by other people since only a door was in between our rooms. We also appreciated the fact that the hotel took note of our message to be provided with gluten free bread which we had sent ahead of our visit.
Stayed in January 2024
Reviewed: January 30, 2024
Mar
IrelandEverything was great
Hotel was in a great location, staff were incredibly friendly and the room was really nice. Loved the shower - so spacious and the water pressure was perfect.
Stayed in January 2024
Reviewed: January 29, 2024
Laidi
EstoniaQuiet, neat, comfortable, pleasent people
Stayed in January 2024
Reviewed: January 29, 2024
Shaikhin
KazakhstanSometimes they replenished tea/sugar in the room, and sometimes they did not. It is a minor thing.
The staff is really friendly. The hotel has (most likely) been renovated recently, meaning that everything is clean and nice. Breakfasts were amazing. One important thing to mention is that it was really quiet most of the time.
Stayed in January 2024
Reviewed: January 28, 2024
Suihan
United KingdomBeds are very small can barely turn
The room is clean. Location is excellent.. near Hyde Park and Underground
Stayed in January 2024
Reviewed: January 28, 2024
Nick
United KingdomWe got the basement room behind the lift so not much natural light and could hear the lift squeeking as other guests used it in the night.
Nice room, friendly staff, good location.
Stayed in January 2024
Reviewed: January 28, 2024
Itahisa
United KingdomI think the heating has a timer set and it was cold sometimes in the room at night and overnight but not a big deal for one night stay.
Good place to stay in London for a reasonable price.
Stayed in January 2024
Reviewed: January 28, 2024
Daniela
ItalyThis is the second time we have stayed at the Byron. The hotel is very well located, very close to the tube station. It is quiet, clean and the staff is very helpful and friendly. Our room was compact, nicely decorated and very clean and the price definitely reasonable considering the area.
Stayed in January 2024
Groß Potrems, Germany
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Çeşme, Turkey
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