Room very small, but maybe normal for London ? Breakfast okay, though no lattes or cappuccinos.

Clean, friendly staff, good value for money

Stayed in March 2024

Bedroom bit small for 3 persons, placing 3 small luggages was challenging but solved.

Lovely hotel, comfy beds, helpful and kind staff in the reception and at breakfast. Breakfast selectiin and quality really good. The hotel is near to Queensway tube station and Bayswater station.

Stayed in March 2024

Coming a bit later to the breakfast some things were missing or empty, but one just needed to ask and things were re-stocked immediately. So not really an issue.

The closeness to the city, right by the side of Hyde park. And although being close to busy (and loud) city life, the noise was never an issue. The hotel is small, cosy and definitely trying to meet individual needs.

Stayed in March 2024

the rooms are so dark also its so hard to arrange temperature also our bathrooms water was so hot they fixed it after 2 days it became so cold

LOCATION IS PERFECT

Stayed in March 2024

Wasn’t 100% soundproof but had no problem getting a good rest

Perfectly located near tourist attractions namely Hyde Park/Notting Hill/Buckingham Palace etc. Delicious breakfast. Clean room. Super kind and helpful staff. Will definitely come back!

Stayed in March 2024

Room was a little cramped, but not a major problem for me

Friendly welcome, pleasant staff, hotel comfortable and quiet, tucked away in a side street but close to transport links, Hyde Park and plenty of places to eat. Excellent all-you-can-eat breakfast provided for small additional cost. Great decor throughout and spotlessly clean. Wouldn"t hesitate to book again.

Stayed in March 2024

Very good location! Ive never stayed in such a clean place! Our room was small but very nicely furnished,clean,comfortable. coffee and tea available. Very good service..

Stayed in March 2024

Nothing

It was quiet, clean, felt safe, and employees were helpful and friendly

Stayed in March 2024

My room was facing the street. The bad thing about my room was the fact that the windows were very old, and there was some space between the windows, and wind came through. It was very cold during the night, and in 2024 to have windows like that at a hotel is kind of sad.

I have liked the personnel and the area in which the hotel was located. Also the reception area, but I did not have time to hang more in there.

Stayed in March 2024

Very nice hotel, great location for main tourist sites. Friendly staff and very cosy bed with a large tv screen

Stayed in March 2024

Room had quite an old window, and it wouldn’t close fully so was quite cold at night. The breakfast was alright but quite limited and not the best quality of food.

Location is sublime! Just in front of the Hyde park! And in the walking proximity to a lot of other attractions! The staff were very helpful, nice and friendly! Allowed us to keep our bags at the hotel before the check in, and generally quite a nice attention to clients.

Stayed in March 2024

I hated my room! I specifically asked for a room away from the emergency exit and come to find out that’s exactly what I had been given 😩! Staying next to the emergency exit of a hotel, it’s not the best move for a single female. Then the room was kind of isolated down the hall, behind a door and in a tiny hall next to a set of stairs that God knows where those stairs lead you too. I was freaked out because the lights just shut off in the hall as I was attempting to enter my room. It felt kind of creepy. I headed back to the front desk only to find out there were no rooms available to switched me to, since they were at full capacity. As a single female staying alone in that room felt unsafe. I had to create multiple door traps with hangers and a face towel, hacks I found on YouTube. I left the bathroom light on all night long and any minimal noise had me on edge… it was terrible! The hotel wasn’t bad just the room didn’t make me feel safe😕.

It seemed to be located in a nice area, close to bus stops.

Stayed in February 2024

- Room is comfortable for a solo traveller but might be a bit tight for two persons - Placement of the toilet seat is a bit tight for an XL person .. can be a bit tricky to navigate

- Excellent location : Nearby to Queensway & Bayswater station. Lots of Halal eateries in the surrounding area (plus point for Malaysians : lots of Malaysian restaurants nearby). - Excellent cleanliness : room & washroom cleaned on a daily basis, towels refreshed on a daily basis as well. - Helpful and responsive staff

Stayed in February 2024

The single beds put together to make a double bed

Good location close to transport

Stayed in February 2024

Having the choice for bedroom.too close to the lift.

The room was clean

Stayed in February 2024

Nothing

It was ideal for the tube to o2

Stayed in February 2024

No central heating - the AC unit a bit tricky to get the room warm

Location, cleanliness, friendly staff

Stayed in February 2024

Good choice of options for breakfast. Good location 5 minutes from Bayswater Station, convenience stores, restaurants. Pleasant staff.

Stayed in February 2024

shower lost power one time

Room & location

Stayed in February 2024

Carpets in room was probably clean, but old stains made it appear otherwise

Very central and good location. Staff was excellent.

Stayed in February 2024

only issue is the room size , but that is not the problem matters for me .

excellent location,close to the nature park and kinds of facilities: railway stations ,restaurants, mini markets ... with friendly staffs , clean spaces and comfortable beds . love the peaceful environment!

Stayed in February 2024

You can hear the steps from above room and noises from the corridor

The room was cosy, they upgraded us on arrival which was a nice touch Very clean and they came every day to change the towela The staff was very friendly and helpful Good location, close to Hyde Park and metro stations 5 mins walking

Stayed in February 2024

The size of the room

Room was very clean and in a very good location. Although it was quite small!

Stayed in December 2023

Cute clean quite hotel

Stayed in February 2024

The room was quite small, we needed to move stuff around to make space for our suitcases. However, it was perfectly doable and I guess this can be expected in London.

The hotel was clean and pleasant to stay in. The breakfast was really convenient and tasty. Also, the staff was always really friendly.

Stayed in February 2024