Osborne Road, Jesmond, Newcastle upon Tyne, NE2 2AT, United Kingdom
#26 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 5518 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.9
Facilities
8.2
Staff
9.0
Value for money
8.5
Free WiFi
7.8
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End of dialog contentReviewed: 8 May 2024
Helen
United KingdomVery noisy. Could hear neighbouring rooms
Modern, fab location.
Stayed in May 2024
Reviewed: 8 May 2024
Denis
United KingdomLift not always working
Good breakfast and helpful staff.
Stayed in April 2024
Reviewed: 8 May 2024
Matthew
United KingdomThe Hotel is a bit tired and needs a bit of a facelift
Good Location for visiting Daughter studying at Newcastle University.
Stayed in March 2024
Reviewed: 7 May 2024
Fraser
United KingdomI appreciate that the breakfast is intended to meet the needs of bulk travellers - there was a bus tour also staying over - however the breakfast was extremely basic and narrow in selection. More fruit and healthier options would be good.
I was travelling alone on a very expensive motorcycle and the reception staff were extremely helpful and supportive in allowing me to park close to and within sight of the reception desk. I really appreciated that personal touch.
Stayed in May 2024
Reviewed: 6 May 2024
Terry
United KingdomNoise at night from people staying at the hotel
Location
Stayed in May 2024
Reviewed: 6 May 2024
Garry
United KingdomThe main thing was that large parts of the dining room had been reserved for a coach trip, despite getting into the restaurant at 7 a.m so I was restricted from sitting where I liked. In the bedroom one switch controlled 4 lights, there was no individual bed side lamp.
It had on site parking and was generally a nice hotel.
Stayed in May 2024
Reviewed: 6 May 2024
Kate
United KingdomNothing.
The hotel is a short walk from West Jesmond metro station in a lovely residential area with a few shops and restaurants nearby. My single room was very comfortable and quiet. The reception staff were very welcoming.
Stayed in May 2024
Reviewed: 5 May 2024
Emer
IrelandRoom was a bit cold (rainy May weekend), towel heater not on. Breakfast in the bar area so-so but overall good, ran out but staff were kind to top it up.
Spacious room, location good for central Newcastle, local area good and parking.
Stayed in May 2024
Reviewed: 5 May 2024
Denise
United KingdomSome areas are a bit dated
Reception are is nice and spacious with comfortable seating . Rooms are very clean.
Stayed in May 2024
Reviewed: 5 May 2024
Martina
IrelandStaff very helpful and friendly
Stayed in May 2024
Reviewed: 4 May 2024
Robert
United KingdomA system problem with room keys prevented entry to the room. As we were furthest away from reception, and very tired after a trip to town, it was a nuisance to have to return to reception to sort out the problem.
Excellent room and bathroom, well furnished. Long bathroom shelf for my wife to spread her paraphanalia. Good breakfast. Bus stops very close to the hotel made trips to town very easy.
Stayed in April 2024
Reviewed: 3 May 2024
Judith
United KingdomCan be noisy but expect traffic if you stay on the main road
Room very comfortable
Stayed in May 2024
Reviewed: 3 May 2024
Keith
United KingdomDid not have breakfast. Evening meal.menu was limited.
Stayed in May 2024
Reviewed: 2 May 2024
Paul
United KingdomWe were on second floor and rooms was very hot overnight, no aircon so had window open, which meant it was quite noisy from the bars below on the street til about mid night. Great breakfast, but only fried eggs available, no other egg options scrambled, poached etc
Great location, great staff.
Stayed in April 2024
Reviewed: 1 May 2024
Lukasz
United KingdomA bar downstairs is super you can get a beer or enjoy glass of wine very happy
Stayed in April 2024
Reviewed: 1 May 2024
Simon
United KingdomTiny lift with no inner door
Location excellent with private parking. Cosy bar with nice food.
Stayed in April 2024
Reviewed: 30 April 2024
Louise
United KingdomToo loud on a night due to the pubs around the hotel. No fault of the hotel
Hotel was clean and all staff was super friendly and helpful. Plenty of transport from hotel to city centre
Stayed in April 2024
Reviewed: 30 April 2024
Gabrielle
United KingdomLimited parking but not the hotel's fault, just a busy area.
Comfy and central.
Stayed in February 2024
Reviewed: 29 April 2024
Sarah
United KingdomWe were on the second floor, the radiator wasn't on and the windows were open but it was still too hot
Super friendly staff, great room, comfy bed, big room, powerful shower, delicious breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Kay
United KingdomCar parking limited but did get a space
Location
Stayed in April 2024
Reviewed: 28 April 2024
Natalie
United KingdomBreakfast was lovely and location was brilliant. Staff were very friendly and helpful
Stayed in April 2024
Reviewed: 28 April 2024
Manuela
United KingdomGood breakfast, friendly staff, location
Stayed in April 2024
Reviewed: 27 April 2024
Romy
United KingdomVery hot
Staff were super friendly and helpful
Stayed in April 2024
Reviewed: 26 April 2024
David
United KingdomVery good breakfast and staff go out of their way to help
Stayed in April 2024
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