1 Higher Bridge St, Bolton, BL1 2EW, United Kingdom
#3 of 8 hotels in Bolton
Guests' ChoiceBased on 1667 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.3
Staff
9.0
Value for money
8.0
Free WiFi
7.9
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End of dialog contentReviewed: 6 May 2024
Rena
United KingdomThe bathroom was very small, and I kept banging my side on the door handle which sticks out
The hotel is very nice, looks like it's recently renovated
Stayed in May 2024
Reviewed: 5 May 2024
Jack
United KingdomCar park was smaller than I expected. Harder to park, the shower was a little wonky, the beds were at different highs.
The staff was lovely and informative, the room was a nice size, the shower was lovely, the curtains were good, the location was also good and it was good to be close. Energy efficient
Stayed in April 2024
Reviewed: 2 May 2024
Victoria
United KingdomBedrooms were very warm, and bar and dining areas were very hot, need better air conditioning.
Comfortable and relaxing hotel, good location to where we needed to be. Staff were very friendly and helpful. Underground car park was secure.
Stayed in May 2024
Reviewed: 29 April 2024
Simon
United KingdomBathroom a bit tight,and no air conditioning except for a fan
Bed and pillows very comfy,great breakfast
Stayed in April 2024
Reviewed: 27 April 2024
Carol
United KingdomThe bathroom very small.
It location to shops and all. Staff where friendly.
Stayed in April 2024
Reviewed: 22 April 2024
Janette
United KingdomNothing not to like
Nice hotel friendly staff especially Bernadette in housekeeping went above and beyond to accommodate our wishes
Stayed in April 2024
Reviewed: 12 April 2024
Mikyaela
United KingdomThe restaurant staff were hopeless (although did try their best, were very friendly and kind) where food intolerances were concerned, and the kitchen staff must be aware of cross contamination of gluten in fryers at all times! Having navigated dinner i decided to give breakfast a miss.
The welcome at reception was very good. The room was quite large , clean and the bed reasonably comfortable for one night. The shower room was quite small in comparison with the size of the bedroom but adequate and it did have a good magnifying mirror.
Stayed in February 2024
Reviewed: 11 April 2024
Rutendo
United KingdomThe food wasn't great.
Very clean comfortable hotel.
Stayed in April 2024
Reviewed: 9 April 2024
King
United KingdomGreat location close to the city centre.
Stayed in April 2024
Reviewed: 8 April 2024
David
United Kingdomfriendly and helpful staff
Stayed in April 2024
Reviewed: 6 April 2024
Sara
United Kingdomour radiator did not work so had to use a portable radiator food too expensive
nice room, excellent staff, very helpful
Stayed in April 2024
Reviewed: 4 April 2024
Brook
United KingdomWe paid for parking and then 2 days later got a parking ticket
It was clean
Stayed in March 2024
Reviewed: 4 April 2024
Heather
United KingdomVery loud noise of the boiler coming on at 6 in the morning every morning, and very loud cleaner outside our room at 7am.
Good location and friendly staff.
Stayed in April 2024
Reviewed: 4 April 2024
Larry
United KingdomJust a couple of small things but none of which spoiled my stay. If staying for a few days a small fridge would be very handy. Also there was no proper space for clothes, just a very small wardrobe with a couple of coat hangers.
1st time that I have stayed here. A very nice hotel located just on the edge of town, about a 15 minute walk from the train station. I stayed in a double room which was adequate for my needs for 1 night. Very comfy bed and a great shower. Breakfast was very good, hot and cold self service with plenty of choices. I would certainly stay here again in the future. If you get the opportunity try and take a peek into the old church area, located to the right hand side of reception, it really is quite amazing!
Stayed in April 2024
Reviewed: 1 April 2024
Jonathan
United KingdomSupper was poor. Stairs needed a proper clean.
Breakfast very good.
Stayed in March 2024
Reviewed: 1 April 2024
Sarah
United Kingdomthere was no toilet paper and they had to give us tissues to solve this issue! However, the staff were great and went looking for solutions to the problem. Staff also found decaffeinated tea.
Breakfast and room both great
Stayed in March 2024
Reviewed: 31 March 2024
Tracey
United KingdomNo WiFi and had to pay for parking (which was only a fiver so not too bad)
Comfy beds, quiet, not too hot (like some are!). Staff were so lovely, made us feel very welcome. We will be back!!
Stayed in March 2024
Reviewed: 29 March 2024
Stephen
United KingdomThe food in the evening was not very good
Very clean, and very helpful staff apart from one
Stayed in March 2024
Reviewed: 29 March 2024
Mandy
United KingdomView out of the window - batten area with skips and rubbish
Good central location. Clean and well proportioned rooms with good bathroom facilities, but could do with towel rail. Staff friendly and helpful
Stayed in March 2024
Reviewed: 25 March 2024
Zoe
United KingdomThe bed was lumpy, they wanted to charge £5 delivery fee for room service and the shower pipe in my room was leaking which reduced the shower pressure
THe staff were very friendly and helpful and the cleanliness of the hotel was good.
Stayed in March 2024
Reviewed: 21 March 2024
Robert
United KingdomHaving to pay for parking
Stayed in February 2024
Reviewed: 20 March 2024
Diane
United KingdomThe pillow selection needs something in the middle of too hard and too soft
Central location and secure parking. Breakfast was perfect
Stayed in March 2024
Reviewed: 14 March 2024
Julie
United KingdomThe cord on the blind was broken so once we had pulled the blind down at night we couldn't raise it again in the morning. The room was nice and warm but the only duvet was quite thick and thus we were way too hot during the night.
Lovely check-in with Lucy. Good to have on-site car park. The bed was very comfy and the pillows nice and soft, which is unusual for Holiday Inn! The hotel was very easy to find, just off the main road. The most noticeable feature was how incredibly clean the whole place was.
Stayed in March 2024
Reviewed: 12 March 2024
Marie
United KingdomThe window of Room 129 was partly blocked by a unit outside, making the room dark. The room was not cleaned on the 7th. March, the mugs not washed, and the towels changed. The shower drain was sluggish, but was cleaned, following my complaint.
Convenient for Bolton Town centre, and for my son to collect me.
Stayed in March 2024
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