Brilliant location, friendly staff and a good breakfast, this is our second time booking this hotel and will definitely use again when coming up to London for any events/shows etc

Stayed in May 2024

The blanket had the smell of the previous people who used them. The blankets should be washed more often.

The reception desk staff was very good and helpful. The breakfast kitchen staff was amazing and very good. Breakfast, both English and Continental were excellent.

Stayed in June 2024

Room extremely tiny shower door didn’t close properly & took long time for hot water to come through

Location

Stayed in June 2024

Centrally located to shops, pubs, buses and trains.

Stayed in June 2024

No towel rail or hooks for hand towel/bath. Timekeeping - no clock or alarm available in room.

A small hotel offering a simple stop-off for any visitor to central London who preferred to be a 5 minute walk away from Paddington Railway Station. The staff were welcoming to me and brightened up my day.

Stayed in June 2024

a fresh coat of paint in bedroom

nice breakfast fast and efficient and pleasant staff

Stayed in June 2024

Size of room, subway going every 15 minutes

Location Breakfast included

Stayed in June 2024

Most of my showers were cold because there was not enough hot water. When there was hot water, the water pressure was very low and little water came out. Vegan breakfast options were minimal - this was very disappointing. There was no-one to help me up 4 flights of stairs with a heavy bag, as is advertised on the website.

Comfortable room.

Stayed in May 2024

Shower had little water pressure and intermittent hot water.

Location was great. Place was quiet. Great breakfast included.

Stayed in June 2024

It was convenient to central London

Stayed in June 2024

The stairs. As the Belvedere was fully booked, there was no other room they could put me in. There was no lift.

My room was on the fourth floor, up 4 flights of stairs. I am over 60 and have problems with stairs.

Stayed in June 2024

I was a little disappointed that the staff when charging my credit card upon arrival mentioned I probably wanted the charge it to be converted to USD. I forgot that this is a scam to simply add more money to my bill to show me the usd price. It cost $100 usd simply to show that to me. Wish they would not take advantage of a tenant. Let the street vendors do that.

Location was good

Stayed in May 2024

The room was very small with a frosted window. The room shook every time a train passed below on the underground From 6 am till about midnight. Paint peeling off the wall and the bathroom door didn’t open fully without hitting the entry door.

The location was perfect. So close to Paddington station and walking distance to Hyde park and the museums. Clean

Stayed in June 2024

I'm afraid the floor was not vacuumed. Not so clean. The stairs were so steep. The water pressure in the shower is too weak.

The location was great. The staff in the dining room for breakfast were very kind and cheerful. I enjoyed full English breakfast.

Stayed in May 2024

For the price, it was very sparse. Fan in room was caked with dust.

Location

Stayed in May 2024

No elevator, however staff accommodated our request for a low floor which we appreciated. Expensive, but that’s London!

Fantastic location 3min walk from Paddington Station & 5-10min walk to Hyde Park. Reasonable sized room for 2 people with 2 large suitcases. Very good full English breakfast.

Stayed in May 2024

The hotel was very good but don't be comparing it to the Dorchester. Could be a bit noisy but it is Central London

Location good near Paddington Station and good access to Underground. Lots of shops and restaurants with a good price range. Breakfast was good and very prompt. Staff helpful. Toilets/shower very clean

Stayed in May 2024

Tiny basement room, but ok for one night's stay.

The staff were very pleasant and helpful. I was able to leave a small bag under the counter all day when I checked out, collecting it before I returned home. Good hairdryer in room. Extremely comfortable bed. Great breakfast. Plenty of hot water for shower.

Stayed in May 2024

Shower cubicle was tiny and shower flow was awful

Breakfast was good

Stayed in May 2024

Could not connect to Wifi at all during the 4 days we were there.

Location was brilliant, walking distance to main areas. Breakfast was excellent, more than enough to keep you going until lunch time.

Stayed in May 2024

No lift

Stayed in May 2024

Stairs to breakfast room a bit steep

Location and easy access Good breakfast and friendly staff

Stayed in May 2024

Lots of narrow stairs. Underground lines goes under the hotel.

Breakfast was nice. Selection was english or continental. Nice hotel just adequate for sleeping. Room was adequate silent. Staff was very friedly and helpfull.

Stayed in May 2024

Great location, walking distance to paddington station

Stayed in May 2024