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  5. Reviews of Macdonald Highlands Hotel at Macdonald Aviemore Resort

Reviews of Macdonald Highlands Hotel at Macdonald Aviemore Resort 4 stars

Aviemore, Inverness-Shire, Aviemore, PH22 1PN, United Kingdom

#12 of 14 hotels in Aviemore

Guests' Choice

Review score

Based on 2079 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.9

  • Facilities

    7.7

  • Staff

    8.2

  • Value for money

    7.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 29 April 2024

    7.0
    Very good family hotel & facilities
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    Parking for our camper van, the swimming pool was great fun for the kids, location for walking in to Avimore

    Breakfast was good, the room was spacious for our family of 4 and the single beds for the children were better than the Z bed you get in most hotel family rooms

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Great stay at Macdonald Highlands Aviemore
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    We had really nice time at Macdonald Aviemore. The hotel is in really good location, in the centre of Aviemore. Our room was clean and nicely decorated. Nice and welcoming lobby with fresh flowers smelling everywhere. Cosy and handy bar located right next to reception. Choice of restaurants available. We only used Giovanni's - which was very nice. My daughter really enjoyed the swimming pool, softplay and activity centre are really good option for families with kids when the weather is not so nice. Lets not forget about cinema as well. Special mention to Ryan from reception who went an extra mile and made sure that small mistake didnt spoil our stay. Excellent customer service, thank you Ryan. We will be coming back.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Good location and fine for a short stay
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are very dated

    Lots to do for kids

    Stayed in April 2024

  • Reviewed: 27 April 2024

    6.0
    Below expection unlikely we will stay here again.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Evening meal. We found the situation strange restaurant half empty but it seemed we were a problem. We had no booking but as a resident I expected to be accommodated. The wine list is riddled with errors. Ordered a bottle of shiraz at 13.5 abv but when it arrived it was 11abv. Even the replacement bottle was wrong 13.5 abv but 13 abv on arrival. Our meal arrived and the chips were cold. By this I had had enough and went to get a drink at the bar to be told I,d have to go to the downstairs bar. Twice our key card did not work. We were in room 2334 which has to be the furthest from the front desk in the whole hotel. I suffer from sleep apnea surprised to find no electric socket on bedroom wall. Reception supplied an extension cable.

    Breakfast was fair. Lack of direction about procedures. Offered tea/coffee when shown to table nothing after that. No butter on the table no check back if everything was OK.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    breakfast

    Stayed in March 2024

  • Reviewed: 25 April 2024

    6.0
    It was about what was expected
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Cooked food not very fresh

    Fairly good

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Excellent location, reception staff good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast Slow on getting the cooked items out

    Lovely room

    Stayed in April 2024

  • Reviewed: 21 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Place could do with a face lift. The room was very noisy just heard banging doors all night

    Excellent for family's, plenty choices of what to do.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Lovely hotel with very helpful and pleasant staff.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    We had no complaints. Everything was very good.

    Really enjoyed our stay. The staff were very helpful and pleasant. The room was spacious, clean and very comfortable. Would definitely stay again.

    Stayed in March 2024

  • Reviewed: 16 April 2024

    7.0
    Just as expected for a large chain hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Impersonal

    The room was clean and bed comfy, smart bath room

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Enjoyable stay all round and would definitely stay again.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Parts of hotel looking a little tired.

    Breakfast and dinner were really good. Good quality ingredients and everything you could want. Our room was spotless. Bed and linen were really comfortable.

    Stayed in March 2024

  • Reviewed: 15 April 2024

    6.0
    A bit of a let down
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    the amount of doors that you have to open to get to your room, lift didnt work, couldn't find a soft drink at 6 in the morning, no even in a machine, no coffee more than Nescafe, the room very outdated and very hot shower unable to cold it down

    The bed was really confy

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Great family bolt hole getaway
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Slightly dated rooms and we where placed at furthest away room at top floor for the 3 time in same room .

    The hotel has good facilities and entertainment for kids . Very close walk to aviemore

    Stayed in April 2024

  • Reviewed: 14 April 2024

    6.0
    It was good for a nights stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff seemed like they couldn’t be bothered, not very interested.

    Really central

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    I’ll be back, ideal for families
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Not being told enough about facilities when checking in ( a map and timetable was provided) Dirty under bed. Hard to get choice of meal time for restaurant if don’t book soon enough

    Walking distance from train station. Very comfortable bed and pillows with crisp cotton bedding. Lovely fluffy towels. Room could do with a thorough clean but acceptable. Very friendly staff from soft play to life guards, Sam and Ollie in the play area with lots on in the Easter holidays. My grandchildren didn’t want to leave the complex so we made the most of everything on site. Pool with wave machine was great fun, disco/ quiz nights with good deejay, outdoor play park with bike hire and grass sledging. Lovely breakfast with good choice for all tastes and even gluten free. Will return again

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Fun place to stay with a young family.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms and corridors are a little tired. The pool was quite cold. Expensive drinks in the bar.

    Excellent location in Aviemore. Really great facilities for young children - we loved the soft play! Staff were friendly and helpful. Really nice pizzas in the restaurant. We’d definitely go back.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Exceeded expectations - go Highland Hotel if you have a choice.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Had to go round the 3 hotels on complex before finding right one. Saw some guests having hard time at check in - had family with additional needs and I’m sure they didn’t need the hassle. Staff a bit grumpy to them. My experience was good but sad to see that.

    Glad we were at the Highland Hotel. Reception staff lovely. Room good size and standard. Right next to pool - brilliant for kids. Saw others having less good experience at the McDonald Aviemore Hotel.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Enjoyable stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was a hit or miss. No sweeteners, no teaspoons to stir the tea. Not enough staff to clear the tables. We stayed for 4 nights and our bed was never made, although I had pulled it up. We only received clean towels. I was fine with this others may not.

    Staff were friendly. Central location

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Good
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The lighting in the resort is not great and the hotel was difficult to find on foot on first arrival at night. Breakfast was good but could have been hotter.

    Proximity to the centre of Aviemore and the train station. The staff are very helpful and friendly.

    Stayed in February 2024

  • Reviewed: 6 April 2024

    7.0
    Good but not perfect
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    We didn’t like the dinner at the restaurant. We had reservation at 6:30pm, after we ordered (twice as something happened with the system), we got our drinks after 50min, dinner came after 8pm. Kids were crazy, waiting for their food (macaroni with tomato sauce, this can’t take more than 30min to cook). They were always coming with other order asking if that’s for us, also messing up our order. We were very mad for all the situation. If we go again in the hotel we won’t go in that restaurant, restaurants in the town are much better.

    Property is clean and good.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    6.0
    Probably won’t stay here again
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 5 nights
    • Submitted via mobile

    Fire alarm triggered twice, old and tired looking, no kids food at bar, had to pay straightaway on arrival in order to get room (kids needed to get to bed after long journey), very expensive/little choice of food in soft play centre, no hot water in swimming pool, confusing road layout.

    Good facilities, good breakfast, although not everything worked, close to report centre and nature walk, bathroom with bath and shower, ski school on site, soft play centre and pool inclusive, cinema on site.

    Stayed in February 2024

  • Reviewed: 5 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms and corridor needs some uplift. One of the doors for entry into side wing off the highlands hotel had window smashed, not great first impressions.

    Breakfast very good and the pool along with disco entertainment. Great Superking bed Special mention to Ollie who was brilliant for Easter Sunday kids activities. He made everyone’s day with his personality.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    We often stay in Macdonald’s hotels, they are up to a very good standard and the rooms pretty much have everything you n
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Some of the fittings were a little tired and old The shower leaked through the glass onto the bathroom floor The room could’ve done with somewhere to hang coats The hook on the bathroom door was broken The Italian restaurant was average at best No fridge in the room At breakfast, a cappuccino would’ve cost extra

    Very centrally located for the town Lots of eateries on site Comfortable room Decent shower No noise from other rooms Amazing food in the main restaurant Decent breakfast with good variety

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Potential to be great for younger families if a bit better later in the evenings.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The music played on the Bar areas. Outdated and dull. You’d think it’s to discourage people from staying there for any length of time. Also, when there with forever hungry Teenagers, the fact you can’t buy snacks or even so much as bottled water late in the evening is a bit ridiculous considering the whole village closes early. Having to ask for glasses of water to then carry to rooms isn’t ideal. There should be a reintroduction of late room service. I would encourage my family and friends to come but more likely to opt for the Lodges now and bring our own supplies upon experiencing this over our stay this weekend.

    The property is spotlessly clean and comfortable however a bit of modernisation wouldn’t go a miss considering the rates. The staff however are amazing. Live entertainment was great.

    Stayed in April 2024

Showing 1 – 25

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