The room was very hot, especially at night and we couldn't open the window.

We booked the Ashley but ended up staying at the Arundel, which was closer to town. The room was a spacious family room on the ground floor, facing the river.

Stayed in August 2022

position and car parking

we were transferred from the Ashley to the arundel hotel as the Ashley had not yet opened

Stayed in August 2022

WiFi was rubbish.

Excellent breakfast and location

Stayed in August 2022

very good breakfast. good location to be able to walk into Cambridge centre. would recommend

Stayed in August 2022

With the hear wave it is too hot in the room. A fan can help to sleep without sweating too much.

The location is great. Breakfast is very good.

Stayed in August 2022

narrow stairs

good location for our needs. lovely outdoor terrace for breakfast

Stayed in August 2022

Coffee

Stayed in July 2022

issues when checking in (were sent to another hotel by booking, but then still had to go to the Ashley hotel), door bell could be better located, key card did not work at times

breakfast, comfort

Stayed in June 2022

Fruit and cereals needed topping up as hotel was busy.

It was fine. Food tables needed to be topped up more often.

Stayed in June 2022

Tired and dated decor.

Comfortable bed. Good breakfast. Helpful and pleasant staff. Good location. Good value. Not noisy (even though next to a main road). Easy to get to. Ample on site parking.

Stayed in July 2022

Weak wifi, no AC

Clean and comfortable

Stayed in July 2022

Lugging my luggage up and down the narrow staircases.

Large room, with separate bathroom and toilet. Clean and as advertised. Bed was comfortable. This was a very old style building with lots of narrow staircases leading to all the rooms. Breakfast was old school English cooked breakfast with cerals, toast & jams available.

Stayed in July 2022

Nothing.

Breakfast provided was very nice, good facilities, friendly staff.

Stayed in July 2022

Can't think of anything.

We were going to go out to eat when a member of staff recommended the hotel food, we were not dissappointed we dined in the fabulous orangery, food was excellent and surroundings beautiful,very relaxing. Then breakfast in the restaurant both were very pleasant and the food was excellent.

Stayed in April 2022

very tired, our window frame was rotten, there was no night porter and we stayed one of the hottest weekends and sadly no air on or fans provided.

The bed was clean and comfortable and the proximity to Cambridge centre, lots of free parking.

Stayed in July 2022

Rooms were fairly dated

Great location

Stayed in July 2022

If I had to put something I didn’t like was being on the lower floor but it was a personal thing

Breakfast was lovely plenty provided nice setting

Stayed in July 2022

Room exceptionally comfortable with two armchairs and two bedside lights and good lighting overall.

Stayed in June 2022

Ended up staying at sister hotel. Quite strange entrance as it wasn't very obvious to find. However, staff were lovely, room was comfortable (if old fashioned), and it was perfectly located. All in all we had a very pleasant stay!

Stayed in April 2022

We were told to check in at the sister hotel (10 minutes down the road), but after queuing at Reception for 20 minutes we were told that on this occasion we should check in directly at our own hotel. It would have been good to have been told this in advance.

This hotel is cheaper than its sister hotel (The Arundel) because it doesn’t have 24-hour reception cover, and is slightly further out of town. But somehow this makes it seem friendlier and less pretentious. The (family) room was comfortable and the bathroom had a window (rather than being internal), which was nice. There is a large car park, which we were able to park in (for free) several hours before formally checking in.

Stayed in July 2022

A portable fan would have been nice as the weather was pretty warm.

Ashley Hotel was still not opened. We stayed at Arundel. Nice, clean room with a good view of the park across the street. Big parking space behind the hotel. Nice breakfast spread.

Stayed in June 2022

Not a lot to say on the negatives side. The furniture style was a little old but still in mint condition. We were woken up on our second morning by a staff member attempting to enter the room. I think she had thought we left as was going to clean it, an honest mistake that was easily forgivable.

The breakfast was very good, decent vegetarian options for me and my partner and was fast enough so we could have it before our days out. The room was superb. The decor was a little dated but still in amazing condition. The room had clearly been cleaned thoroughly; bed sheets were spotless and all the surfaces had been wiped dustless. There were coffee and tea provided in the room which was a very thoughtful touch and the room never felt cramped. The water pressure nearly knocked me over in the shower which is amazing considering hotels typically have poor bathrooms but our ensuite was perfect. All staff were friendly and eager to help with any questions asked, lovely place.

Stayed in July 2022

The breakfast is fine, the size of the room is good but too noisy because of the traffic. And the WiFi is useless.

Stayed in July 2022

Booked with Ashley hotel, was switched to Arundel hotel. Didn't realize the Ashley wasn't back in business. The Arundel was in a good location, but was certainly an older building, as it smelled musty.

Good location for those walking and without a car. Staff were friendly and helpful. Breakfast was good with options of continental or English style.

Stayed in July 2022

Staff were friendly, but they were very short staffed in the morning which affected our breakfast especially as we had a deadline. Ensuite bathroom was dusty in the corners.

Good location with parking.

Stayed in May 2022