The Grove, Bath Road, Hillingdon, UB7 0DG, United Kingdom
#4 of 42 hotels in Hillingdon
Guests' ChoiceBased on 3451 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.6
Staff
9.0
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 14 June 2024
Kayte
United KingdomOur bed and pillows were very soft & saggy, not what you would expect from this style & price of hotel. The shower was a quite weak too (room 455)
Great location and excellent staff
Stayed in June 2024
Reviewed: 13 June 2024
Angela
New ZealandNo drinking water in the rooms. The window in the room had issues with condensation so even though the room had a view you could not see anything.
Very comfortable beds and good location to airport. Breakfast was very nice with a huge selection of food.
Stayed in May 2024
Reviewed: 11 June 2024
Heather
CanadaIt is a great location for catching our early morning flight. The bed is super comfortable and it is very quiet.
Stayed in June 2024
Reviewed: 11 June 2024
Faldielah
United KingdomNothing to dislike
Property was near the airport and good value.
Stayed in June 2024
Reviewed: 11 June 2024
Pink
SwitzerlandNothing
Small issue with Dinner was solved immediately and staff were brilliant and helpful.
Stayed in June 2024
Reviewed: 9 June 2024
Natika
Saint Kitts and NevisCozy
Stayed in June 2024
Reviewed: 9 June 2024
Sylvia
CanadaBreakfast could have been better. Very bland.
Stayed in June 2024
Reviewed: 8 June 2024
Alexandra
AustraliaBarely anything although thought the restaurant was a bit pricey.
Incredible bed, great location, super clean & great staff. They were so adaptable with allergies in the restaurant. My son thought it was the best bed he’d slept in during our 2 weeks in the UK.
Stayed in June 2024
Reviewed: 8 June 2024
Dominic
SingaporeGood restaurant
Stayed in June 2024
Reviewed: 7 June 2024
Maria
New ZealandShower was small The breakfast limited options
The bed was very comfortable The late checkout was great
Stayed in June 2024
Reviewed: 7 June 2024
Blair
United Statescomfortable beds, friendly staff, fantastic breakfast.
Stayed in June 2024
Reviewed: 4 June 2024
Gbadega
IrelandCleanliness
Stayed in June 2024
Reviewed: 3 June 2024
Maryam
United KingdomI have been to a Hyatt hotel in Mecca which is a real 5*. I would rate this an excellent 4* hotel. No complimentary water. The staff looked like they were working in a bank- there wasn't a welcoming atmosphere. The towels didn't have a fresh smell. The shower is not modern and water leaks from the sides of the bathtub. No bellboy to help with luggage - although I must commend a female staff that saw me struggling with luggage and 2 kids and offered to help before her male colleague took over. No child eateries around. But it was clean and safe and I will stay again overnight to be close to airport.
I moved into the hotel 2 days before we left London so we could take the kids to Legoland. It was clean, safe and the location was perfect for what we wanted. Everything necessary worked well also.
Stayed in June 2024
Reviewed: 3 June 2024
Nunziata
SwitzerlandSome staff doesn’t speak well enough English
Staff cleanness food location
Stayed in May 2024
Reviewed: 2 June 2024
Andreia
United StatesNA
Good space in the bedroom, location, excellent gym
Stayed in April 2024
Reviewed: 2 June 2024
Jane
SingaporeThe hotel felt somewhat rundown, and the facilities were below what I'd expected of a Hyatt hotel. When I tried calling room service, it took a couple of tries for them to pick up.
Convenient location: we arrived late at night and this was good enough as a place to stay a night near the airport. Especially appreciated the front desk staff: the night we checked in, the staff tried his best to give us two rooms near each other, even upgrading one of the rooms to a better room to do so. In the morning, when we were looking for alternative options to the hotel breakfast, another member of the staff recommended a nearby breakfast shop that was a 5 minute walk away. Food was good and certainly much cheaper than hotel breakfast.
Stayed in May 2024
Reviewed: 2 June 2024
George
GreeceI didn’t like the meals because it was like cantins food
The bed was so comfortable and I slept like a baby
Stayed in May 2024
Reviewed: 1 June 2024
Michelle
United KingdomThe bar and restaurant were disappointing. They lacked ambience.
Fabulouse and helpful team on reception. Comfortable clean room.
Stayed in June 2024
Reviewed: 1 June 2024
-sl
United KingdomBreakfast was okay, nothing special. Some of the evening meals were very mediocre.
Stayed in May 2024
Reviewed: 1 June 2024
Ashley
AustraliaWe were under the impression we could walk to the hotel ie actually at the airport Shower was awkward Hard to shave with limited light Iron had its wiring falling off Brekkie had no gluten free
Good sleep, warm quiet room
Stayed in May 2024
Reviewed: 1 June 2024
Maria
United StatesRight near LHR, which was our goal. The restaurant was good and the staff friendly. We weren’t expecting as spacious a room, since it was just an overnight before flying in the morning.
Stayed in May 2024
Reviewed: 31 May 2024
Margaret
United StatesA little bare bones. Tissue box ran out after two tissues
Very clean. Comfortable bed. Very helpful and pleasant staff. Good location to airport
Stayed in May 2024
Reviewed: 31 May 2024
Carol
United KingdomNothing
Location is great for the airport
Stayed in May 2024
Reviewed: 30 May 2024
לרמה
IsraelComfortable bed and clean
Stayed in May 2024
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