35 Rue Montgrand, 13006 Marseille, France
#41 of 109 hotels in Marseille
Guests' ChoiceBased on 373 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
9.2
Facilities
7.9
Staff
8.7
Value for money
7.7
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 17, 2024
Ash
United KingdomNeeded to ask for more pillows as only one pillow each, but they brought them up to the room.
Continental breakfast was excellent! Staff were smiley and helpful. Good central location
Stayed in May 2024
Reviewed: June 17, 2024
Eibhlinn
CanadaThe initial room we were put in was much too small for three adults and one child, with many mosquitos under the roof and therefore right above the bunkbed. We asked to change and the staff kindly and efficiently offered us another much more spacious and more comfortable room.
Location, ample and delicious breakfast, beautiful breakfast courtyard too. The room we moved to was a good size with excellent facilities. A thoroughly enjoyable stay.
Stayed in May 2024
Reviewed: June 12, 2024
Michael
United States of AmericaThe room was a little noisy because of street traffic.
Loved the neighborhood feel with an art gallery next door and a view of flower boxes across the street. Loved the courtyard where you could hang out for breakfast or wine later--and we ran into a lively event, a book signing! Staff was extremely helpful and friendly.
Stayed in June 2024
Reviewed: June 8, 2024
Hilary
United KingdomRoom a bit short of places to put things. A few more hooks for coats and towels would help. Annex building not as characterful as the main one with restaurant but it was comfy
Lovely garden where we enjoyed excellent breakfasts, comfy bed and super shower. Great bonus in France to have a kettle. Very helpful staff
Stayed in June 2024
Reviewed: June 7, 2024
Georgina
United KingdomOur room was tiny and had strange little windows but the bed was really comfy and loved the ‘rituals’ products.
The courtyard was so quintessentially French and the staff couldn’t have been more helpful!
Stayed in June 2024
Reviewed: May 27, 2024
Tina
United KingdomBreakfast Good. Courtyard lovely. All staff charming and very helpful
Stayed in May 2024
Reviewed: May 21, 2024
Ellen
IrelandThe rooms are slightly smaller than expected.
The location was excellent for exploring The Noailles and Port Vieux districts of Marseille. The room was clean and the bed was comfortable. The rooms are located down the street from the main lobby
Stayed in May 2024
Reviewed: May 12, 2024
Joanna
Belgiumvery good choice for a reasonable price and breakfast in the garden is just perfect
Stayed in May 2024
Reviewed: May 2, 2024
Louis
NetherlandsRooms were a bit cheap. They could use an upgrade.
Pretty reception and main area with a great breakfast. Super location.
Stayed in April 2024
Reviewed: May 2, 2024
Falconi
SwitzerlandBreakfast room very crowded. Food choice could be a bit more
Great Location, rooms nice and comfortable, reception charming
Stayed in April 2024
Reviewed: January 23, 2024
Eve
United KingdomHot water timed out after 15mins
Best mattress ever, amazing location 👏
Stayed in January 2024
Reviewed: January 2, 2024
Claire
United Kingdomout towels were very smelly in
location
Stayed in October 2023
Reviewed: December 15, 2023
Ma
Finland- One of the night table lamps in our room was not working properly. We fixed it, but it would have been nice someone checking this beforehand. - Even though the shower was really nice and clean, with good water pressure, the lack of a proper door caused that the water spilled all over the floor. - The sink was too far from the toilet in my opinion. - If you don't close properly the doors leading to your room, you could hear everything going on outside. - The elevator is tiny.
The room was very clean. The bathroom was spacious. The beds were comfortable. I liked the complementary tea. The location was great, very close to city center, to shops and restaurants. Good enough sound proof.
Stayed in December 2023
Reviewed: December 14, 2023
Ishke
BelgiumNice room, this was the bigger one, still not very spacious, but ok. Room and bathroom was clean. Nice terrace on the back side. Buffet breakfast was good. Very good location in the old quarter.
Stayed in September 2023
Reviewed: December 7, 2023
Rifki
TurkeyRooms were not so wide, especially for 2 people.
Personal was helpful. Rooms were clean. Location is good, 7-8 min walking distance to Vieux Port and very closed to Estrangin metro station.
Stayed in December 2023
Reviewed: December 6, 2023
Cathy
United KingdomWe had the best twin room, but no lift access for suitcases to the last floor. The sofa bed was uncomfortable for an adult, probably fine for a child.
Very clean, very friendly and helpful staff, great location, room size was good and quiet.
Stayed in December 2023
Reviewed: December 4, 2023
Tamsin
United KingdomA bit chaotic at breakfast and some of the staff were a bit hurried and not very responsive.
Great location and good rooms. Some staff very friendly.
Stayed in November 2023
Reviewed: December 1, 2023
Heather
United KingdomThe room was very, very small - a bit too much so for a mother and adult son combo but manageable. The bathroom was clean with a good shower but the toilet was crammed into a corner which made it pretty uncomfortable.
Reception and cleaning staff very helpful and friendly. The location was convenient and quiet and there's a small Carrefour nearby. The beds were comfortable.
Stayed in November 2023
Reviewed: November 27, 2023
Megan
SpainIt was odd having to cross the street and enter a secluded building for the actual room. It was also annoying that I couldn't control the heat but had to go back to the lobby to ask them to up the temperature.
Very helpful staff, clean facilities, comfortable, room with lovely views of the city. Location was perfect and accessible to metro stops to get to the airport bus as well as great dining options close by.
Stayed in November 2023
Reviewed: November 5, 2023
Tim
United KingdomSeparation from main hotel, quality of room decor.
Location, staff, comfort of bed, good breakfast.
Stayed in November 2023
Reviewed: October 24, 2023
Leanne
AustraliaRoom was a bit small.
Great location. Nice room.
Stayed in October 2023
Reviewed: October 19, 2023
Peter
United KingdomApproach to inside annex door
Room, garden, reception, location
Stayed in October 2023
Reviewed: October 17, 2023
Eamonn
United KingdomVery good on a massive rugby weekend with limited space can’t fault
Stayed in October 2023
Reviewed: October 13, 2023
Wayne
United KingdomProbably wouldn’t suit if you have walking difficulties and you wanted to visit the Port area due to steps and inclines. Property itself has lifts.
Location 7-8 minute walk from the Port. The Courtyard in the main reception building is nice for a meal and drink it closes at 11pm but is expensive.
Stayed in October 2023
Athens, Greece
Hillsborough, UK
New Ulm, USA
Sarandë, Albania
Verona, Italy
Torremolinos, Spain
Nideggen, Germany
Panarea, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content