Calle Polonia, 5, 35510 Puerto del Carmen, Spain
#2 of 847 hotels in Puerto del Carmen
Guests' ChoiceBased on 68 hotel reviews
9.8Cleanliness
9.9
Comfort
9.9
Location
9.6
Facilities
9.8
Staff
9.9
Value for money
9.5
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 2 May 2024
M
United KingdomNothing it was all fantastic
The villa was stunning and so clean.it is exactly as it looks in the photos. 2 spacious bedrooms 2 bathrooms and a beautiful kitchen and living area. I really loved the outdoor seating area and the pool. Our host was waiting for us on arrival to show us around, he was so helpful and even had a welcome pack including bread and milk etc to get us started which was so appreciated as we arrived in the evening. The villa is in a quiet location but was only a ten minute walk to the sea front where there were many shops and restaurants. We will definitely return!
Stayed in May 2024
Reviewed: 27 April 2024
John
United KingdomEverything about this villa is perfect from the host Ismael, Alex the pool guy and all the facilities
Stayed in April 2024
Reviewed: 15 April 2024
Paul
IrelandGreat property. Staff and customer care are excellent
Stayed in April 2024
Reviewed: 8 April 2024
Vicki
United KingdomThere are more than one villa so not exactly like the photos. I wouldn't have booked had I known as it was a risk, but happy with the one we got. Villa 1a. I just choose the layout to work for us and it was different to expected. I think this could be clearer in the listing. The pool wasn't very warm. In fact it was cold, despite being heated but it took the edge off so wasn't freezing. We still used it plenty.
Spacious modern villa. Ismael was waiting for us and was so hospitable. Accommodated early check in when we landed earlier than usual check in. Spotlessly clean. Everything you could need for a perfect break away. Two beautiful bathrooms with fabulous showers. Loads of towels. Beds comfy. Nice pool area. Comfy loungers. Netflicks and comfy sofa. Modern kitchen facilities. Really lovely villa.
Stayed in April 2024
Reviewed: 1 April 2024
Kara
United KingdomNothing!
Spacious, clean and tidy. The host was lovely and communicated very well. The location was perfect, everything was within walking distance. Would happily stay here again!
Stayed in March 2024
Reviewed: 16 February 2024
Vera
IrelandCouldn't fault this villa
We had a great stay at the villa. It was very clean spacious and very well equipped with everything you need.
Stayed in February 2024
Reviewed: 3 February 2024
Keith
IrelandPool
Stayed in February 2024
Reviewed: 14 January 2024
Hsusan
United KingdomThe Villa was absolutely gorgeous, spacious and spotlessly clean. Ismael, our point of contact was very helpful and went above and beyond to make our stay comfortable. The area was quiet and peaceful whilst being very close to bars and restaurants. Lovely place!
Stayed in January 2024
Reviewed: 19 November 2023
Edwina
United KingdomThe property was perfect for what we were looking for, our only comment would be the lack of any basic cooking ingredients, including salt & pepper and cooking oil.
Great location, within 15 minutes walking distance to main seafront area where bars and restaurants are located. Property was clean, modern and felt secure. Comfortable beds with air con in every room. Host was very helpful and responsive. A selection of welcome snacks, tea and coffee was a lovely touch.
Stayed in November 2023
Reviewed: 22 September 2023
John
United KingdomSpotless, comfy beds
Stayed in September 2023
Reviewed: 28 August 2023
Nicola
United KingdomGreat spacious property inside and out! Very clean and well maintained. The pool and Garden area were cleaned everyday. The Villa is very private and peaceful but yet only a short walk away from the main strip of Puerto Del Carmen. The host was very helpful and accommodating and only a phonecall away if we needed anything. We will be visiting again!
Stayed in August 2023
Reviewed: 14 August 2023
Val
IrelandAccommodation was clean, private, and perfect for family holidays. Host Ismael was very helpful and answered all our questions. Nice touch that bread, milk, fruit, etc. is provided on arrival.
Stayed in July 2023
Reviewed: 12 August 2023
Sylvia
IrelandClean, spacious, quiet location
Stayed in August 2023
Reviewed: 21 June 2023
Laura
United KingdomNothing.
Incredibly clean, lovely villa with great pool, quiet area. Great walking distance to restaurants. Villa has everything you need, iron ironing board, washing machine. Would book again. Owner is lovely and helpful when we got lost at the wrong property.
Stayed in June 2023
Reviewed: 10 June 2023
Louise
United KingdomLoved everything about it and our host was superb. Would definitely recommend to others
Stayed in June 2023
Reviewed: 31 May 2023
Aimee
IrelandEverything about this villa was amazing! We will definitely be back!!
Stayed in May 2023
Reviewed: 17 May 2023
Maura
IrelandNothing
Really good villa, well supplied and comfortable
Stayed in May 2023
Reviewed: 6 May 2023
Jacqueline
United KingdomNothing
The villa exceeded our expectations, Photos do not do it justice, spotless inside and out. the host was so helpful from arrival to departure. Large Bedrooms and a fully equipped kitchen, Quiet area with secure surroundings, your own swimming pool which is cleaned every day, Fantastic eating area outside with plenty room, only a 5 minute walk to the beach.
Stayed in May 2023
Reviewed: 3 April 2023
John
United KingdomNil
Well finished, good bedrooms and bathrooms, well equipped kitchen, great TV and WiFi, super pool and outdoor area. Manager was extremely helpful and responsive.
Stayed in April 2023
Reviewed: 26 March 2023
Donna
United KingdomThe property was very comfortable and very clean the pool and outside area was also lovely and clean.They provided a very generous welcome pack and many towels. It was about a 10 minute walk to the the beginning of the strip were most of the bars and restaurants are. It was in a nice quiet area Ismel who meet us at the property was very nice and explained everything we need to know about the villa and even arranged a taxis back to the airport 😊😊
Stayed in March 2023
Reviewed: 15 March 2023
Phillip
United Kingdomit is beautifully maintained and in a fantastic location.
Stayed in March 2023
Reviewed: 5 March 2023
Sam
United KingdomNothing
The area where we stayed was very quiet and easy for us to go down to the main strip. We were able to use the buses and walk everywhere very central to all the restaurants and bars. The pool was lovely and clean. The accommodation was very comfortable, with plenty of towels. Had towels for the pool as well.
Stayed in March 2023
Reviewed: 23 February 2023
Janine
United KingdomPerfect 2 bed villa.
Stayed in February 2023
Reviewed: 9 February 2023
Lol
United KingdomPerfect
Personal service. Netflix. Personal space.
Stayed in January 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content