The corner suite has slanted ceilings, as a 6' man had to be careful walking along the edges of the room or I surely would have concussed myself.

Located right on the gran via, it was maybe a 5 minute walk to the central Plaza Isabel where shops and restaurants are located. We requested a suite because I was traveling with wife + 2 kids, and our rooms were very spacious and clean. Had 2 large full bathrooms, with an excellent shower. We even had our own small private balcony with direct view of the Alhambra! We enjoyed the breakfast buffet at the hotel, this included access to meats, cheeses, pastries, pancakes, scrambled eggs, and a variety of juices/coffees.

Stayed in June 2024

There wasn’t much I didn’t like about the property. The bathroom doors configuration was strange - but I am being picky.

The hotel was in a central location, close to the Cathedral square and the tourist busses for short ride to Alhambra and Sacromonte. The staff were very friendly and helpful for any questions.

Stayed in June 2024

Communication about the roof top terrace and bar was poor we had to find it ourselves.

Lovely hotel in a great location all you would expect from a 5 star hotel.

Stayed in June 2024

Whatch out! to way to Hotel with car, traffico limite zone.

The locazion, staff, facility

Stayed in June 2024

was all fine

central location, breakfast selection was good and very good quality.

Stayed in June 2024

Great service with great location

Stayed in June 2024

The rooms though comfortable ,felt a bit let down. Old and worn out. At least ours did.

The location is fantastic! Almost everything is within walking distance making it very accessible. The parking is off site but right on the opposite street. The lady at the front desk was exceptional in assisting us!

Stayed in June 2024

We had a suite it was very spacious with a separate siting area, the bed were very comfortable. The check in was simple and very quick , The reception guy was very knowledgeable and told us places to visit and how to get there

Stayed in June 2024

Prices for drinks on rooftop bar high. No USB charge points which has become a norm!!!

Location excellant for the main attractions and staff were excellent- so helpful and could not have explained mire about what to do and where to go to make the most of our short stay. Nice modern hotel with little touches. Rooftop terrace open 4pm to 9pm and has excellent views of cathedral and alahambra. Really comfortable beds and quiet rooms! Breakfast really good choices. Would thoroughly recommend

Stayed in June 2024

Nothing

Great location, walking distance to all attractions, and a few minutes to the open trolley bus tour. Staff were amazing. Lovely breakfast. The room was noisy with traffic, but we expected this in a busy city. Great views from the roof-top bar.

Stayed in June 2024

The hotel is in the middle of Granada with restaurants and shopping close by.

Stayed in June 2024

None. Everything is perfect!

The breakfast is very good. Not a lot of variety but all of them are very delicious.

Stayed in April 2024

Beautiful!

Stayed in May 2024

Location, professional friendly staff, clean and comfortable.

Stayed in May 2024

The staff was exceptionally helpfu;. Great service and friendly.

Stayed in May 2024

Pity no roof top sunbathing area or pool but there was a roof top enclosed bar so cant have everything!

Great Hotel in super location. Lovely room and very friendly and helpful staff. Very handy for city centre and yet not noisy at all. Breakfasts very good.

Stayed in April 2024

The room and bathroom were spotless and the beds extremely comfortable . The staff were excellent and very friendly and hellful and those on reception were exceptional.

Stayed in May 2024

Absolutely nothing.

Excellent location, beautiful rooftop bar views, immaculate quiet room and very friendly, helpful and kind staff.

Stayed in May 2024

The noise from street is loud in the middle of night, maybe because it is a Saturday night and people downtown are partying

Location and service

Stayed in April 2024

Nothing

Location, good value, comfortable well appointed room and very helpful and friendly staff.

Stayed in May 2024

The staff is young

Everything was fine and the location excepcional. But for a 5 star hotel I expected a biger and nicer entrance hall .

Stayed in May 2024

Bedrooms oppressively brown. Spa hours very limited More a good 4* than 5*

Delightful staff on reception Great location

Stayed in April 2024

Parking takes a little extra effort, as you can only park in an external parking garage.

Very nice hotel and room. The Cathedral was within 5 minutes walking distance, the walk up to the Alhambra or Mirador St. Nicolas takes 15-20 minutes (uphill !!!!).

Stayed in April 2024

No atmosphere.. no extras in the bedrooms..not even water. Long distance to walk to rooms.

It’s an airport hotel. Convenient with shuttle , Good bed.

Stayed in February 2024