Benigno Malo 6-91 y Presidente Cordova, 010150 Cuenca, Ecuador
#33 of 86 hotels in Cuenca
Guests' ChoiceBased on 108 hotel reviews
8.7Cleanliness
9.2
Comfort
8.9
Location
9.8
Facilities
8.8
Staff
9.5
Value for money
8.8
Free WiFi
8.1
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End of dialog contentReviewed: 31 May 2024
Venkat
United StatesThe bathroom is old and very basic. The shower is dirty and looks run down. Hot water did not work for 2 out of 3 days.
Location was great.
Stayed in May 2024
Reviewed: 26 February 2024
Brian
United KingdomVery friendly and helpful owners
Stayed in February 2024
Reviewed: 12 February 2024
Ruairi
IrelandExcellent staff, clean rooms and a fantastic location.
Stayed in February 2024
Reviewed: 20 January 2024
Larry
United StatesGood location only two blocks from central plaza. Friendly staff.
Stayed in January 2024
Reviewed: 28 November 2023
Myah
United KingdomGreat location, beautiful room in a traditional colonial building in the heart of the old town! Staff were really helpful especially when we needed to sort our laundry. Great value!
Stayed in November 2023
Reviewed: 6 November 2023
Jenny
United StatesNothing
Loved the sweet staff, the location, my room with a huge comfy bed and nice balcony.
Stayed in November 2023
Reviewed: 4 November 2023
Shannon
United StatesComfy bed, updated facilities, historic looking building and decor
Stayed in November 2023
Reviewed: 3 November 2023
Andrea
EcuadorN/A
Amazing location and value for money. Would definitely recommend! The room was beautiful and spacious, plus the bed was really comfortable. Perfect base for exploring the city on foot. Moreover, it had great internet connection for working remotely.
Stayed in September 2023
Reviewed: 24 October 2023
Sebastián
EcuadorLocation was perfect, 5 minutes to the cathedral, bars and restaurants. Our room was spacious, comfortable bed and correct bathroom. It also had a nice balcony. The service was great, they were all so kind with us.
Stayed in October 2023
Reviewed: 5 October 2023
Chris
BelgiumIf anything: the deluxe room I had faced the street (two balconies). Although these hsve double doors, the street is still a bit noisy. Ear plugs recommended. Also, the curtains are thin: light filters in.
Great lication, beautiful old building, large room, helpful staff, good deal.
Stayed in October 2023
Reviewed: 8 September 2023
Ken
Dominican RepublicThis is one of the best places I've stayed in all of Ecuador and Colombia. Finally a place that puts the customer first, and has first class service. The rooms and huge and the beds very comfortable. Nice hot water too. The staff is extremely friendly and helpful. I had breakfast here and it was more than expected. They also let me store my luggage here while waiting for my next bus. I'd highly recommend this place.
Stayed in September 2023
Reviewed: 23 August 2023
Catherine
United KingdomStaff are so friendly, they even gave me a gift when I checked out. The hotel has an old fashioned feel but in a good way. Wifi is good. Location is perfect. Beds are HUGE
Stayed in July 2023
Reviewed: 30 July 2023
David
United States- Older building, which is wonderful, but, depending on room, you can hear the people above you walking about.
- Great location - Large room - Nice breakfast - Always helpful, pleasant staff
Stayed in July 2023
Reviewed: 19 July 2023
Kevin
United StatesThe location was perfect. Right in the center of Cuenca. Lots of shopping and fun things to do! Plus tour busses that will take you all over Cuenca. Also the staff was so friendly. The hotel was beautiful and cute.
Stayed in July 2023
Reviewed: 6 July 2023
Monica
United StatesThe shower in the family room was a bit small. My son hit his head twice. He is 6tf. Even for me, 5'3", it was an awkward shower. No windows, except a sky light.
I enjoyed the whole stay. Great place! I really enjoyed how clean it was. Good breakfast, hot water, clean place.
Stayed in July 2023
Reviewed: 1 July 2023
Pedro
MexicoEverything was fine
Excellent location
Stayed in June 2023
Reviewed: 20 June 2023
George
United StatesAh, the breakfasts were not good
The location was excellent and the room spacious with a good bed. The staff were friendly and courteous.
Stayed in June 2023
Reviewed: 13 June 2023
Gregg
AustraliaComfortable accommodation close to the centre of Cuenca and easy access to main central locations and restaurants. Room was comfortable and generously sized. Very good breakfast provided.
Stayed in May 2023
Reviewed: 1 June 2023
Iliya
BulgariaNIce big room, quiet at night, excellent location.
Stayed in May 2023
Reviewed: 16 May 2023
John
United StatesI like all. A little noisy in the morning but all good.
The room had such a wonderful location - The staff was helpful, knowledgeable and very friendly - the room for the price was fantastic and the breakfast is second to none.
Stayed in February 2023
Reviewed: 13 April 2023
Asya
EcuadorWindow only to the lobby but curtain is needed, so the room is a bit stuffy. Room was very small, no bedside table for my bed
Awesome location, nice ambience, friendly, helpful staff, comfortable beds
Stayed in April 2023
Reviewed: 28 March 2023
Jean
United Stateskids were constantly running and jumping about my room #101 on third floor. I asked the reception to talk to the parents but they never stopped til past 23:00.
Perfect location. safe.
Stayed in March 2023
Reviewed: 27 March 2023
Wilma
United StatesWe got a very small loft room.
Excellent breakfast
Stayed in February 2023
Reviewed: 10 February 2023
Laurence
United Kingdomquite a lot of noise in the mornings coming from the corridors and breakfast area. Road noise very audible if the balcony doors are open- to be expected for central location, but when closed absolutely fine
lovely big room with 2 balconies and huge comfy bed with soft sheets
Stayed in February 2023
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