C/ Floreana y Matazarnos, 200350 Puerto Ayora, Ecuador
#3 of 51 hotels in Puerto Ayora
Guests' ChoiceBased on 116 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.6
Facilities
9.5
Staff
9.9
Value for money
8.9
Free WiFi
6.9
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End of dialog contentReviewed: 9 February 2024
Cathleen
CanadaVery basic. Old house. No soundproofing. You hear everything. Communal areas outside the rooms are incredibly noisy. Seaview rooms overlook the pool and breakfast area. You will be woken at 5 am... only rooms have ac so the hotel is just sweltering. Would never go back. Do not recommend.
It's more a Hostel than Hotel.
Stayed in February 2024
Reviewed: 4 April 2023
Markuz94
United KingdomI am afraid that there are so many things that I did not like about this stay as you could see from the attached pictures: 1) Unprofessionalism from some members of the staff (speaking in the garden in front of our room regarding us and other hotel guests) 2) Wifi, but it is like this all over Galapagos. However, if you want a better Wifi connection( I cannot promise the performance as I did not pay for it) you need to pay $5 per day for your own router. 3) Breakfast.... from the main dish 4) Very Narrow toilet, even for an average individual 5) Same Bathrobes for at least three days 6) Some days they did not refill the water to brush your teeth and the water to drink 7) For over 3 days they did not refill the shampoo, the shower gel, and the conditioner 8) Noisy 9) They wanted to know the exact time of our breakfast (the previous day) and then the exact activities that we were going to do during the day, a little bit over than being friendly, more in the line to overcontrol someone. 10) The rubbish was not removed every single day by the cleaners and imagine that a day we had to go down to the receptionist, and the wonderful Emilia got it sorted. 11) Breakfast of different customers (granola, bread... ) was reused for other further customers
- There are so many things that I will save from this hotel: 1) Emilia and Jose Miguel (They are two very professional members of the staff) 2) Location 3) Air Conditioner 4) Safety 5) Comfortable Bed 6) Water dispenser 7) Communal areas 8) Breakfast... up to the main dish
Stayed in March 2023
Reviewed: 21 August 2021
Samantha
United StatesThis was the worst stay of our lives. My husband received second-degree burns from the bathtub. He had to pay for a doctor to treat his foot and we could not do any activities for the remaining 7 days of our trip. The hotel would not give us a refund, acting as if ruining our once-in-a-lifetime trip to the Galapagos meant nothing.
This was the worst stay of our lives. My husband received second-degree burns from the bathtub. He had to pay for a doctor to treat his foot and we could not do any activities for the remaining 7 days of our trip. The hotel would not give us a refund, acting as if ruining our once-in-a-lifetime trip to the Galapagos meant nothing.
Stayed in June 2021
Reviewed: 1 October 2021
Anonymous
United StatesSmall nicely decorated hotel with a pool and hot tub. Great breakfasts (other meals not offered). Staff was very helpful in making tour and transport arrangements.
Stayed in October 2021
Reviewed: 8 July 2021
Anonymous
United StatesThe staff is so welcoming and accommodating, full of helpful suggestions. The location is ideal. The breakfast was delicious. Beds are comfortable. Bathrooms are modern and the shower is very large. The air conditioning works well.
Stayed in July 2021
Reviewed: 4 July 2024
Claudia
IsraelThere are no comments available for this review
Stayed in July 2024
Reviewed: 12 June 2024
Michael
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: 1 June 2024
David
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 2 February 2024
Hongyi
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 16 December 2023
Wendy
AustraliaThere are no comments available for this review
Stayed in December 2023
Reviewed: 7 December 2023
Samuel
United KingdomThere are no comments available for this review
Stayed in December 2023
Reviewed: 14 September 2023
Jason
United StatesThere are no comments available for this review
Stayed in September 2023
Reviewed: 27 August 2023
Sol
ArgentinaThere are no comments available for this review
Stayed in August 2023
Reviewed: 24 August 2023
Sol
ArgentinaThere are no comments available for this review
Stayed in August 2023
Reviewed: 30 July 2023
Kathy
AustraliaThere are no comments available for this review
Stayed in July 2023
Reviewed: 21 July 2023
Emma
United KingdomThere are no comments available for this review
Stayed in July 2023
Reviewed: 3 July 2023
Amit
IsraelThere are no comments available for this review
Stayed in July 2023
Reviewed: 4 June 2023
Kalpesh
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 19 April 2023
Jude
AustraliaThere are no comments available for this review
Stayed in April 2023
Reviewed: 13 April 2023
Katja
United StatesThere are no comments available for this review
Stayed in April 2023
Reviewed: 4 April 2023
Frederick
EcuadorThere are no comments available for this review
Stayed in April 2023
Reviewed: 13 March 2023
Gianluca
NetherlandsThere are no comments available for this review
Stayed in March 2023
Reviewed: 24 February 2023
James
United StatesThere are no comments available for this review
Stayed in February 2023
Reviewed: 20 February 2023
Leo
PanamaThere are no comments available for this review
Stayed in February 2023
Reviewed: 28 January 2023
Kelley
United StatesThere are no comments available for this review
Stayed in January 2023
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