Hotel Acacia has a garden, shared lounge, a terrace and bar in Puerto Ayora. The hotel features a hot tub, a concierge service and free WiFi throughout the property. At the hotel, every room includes a desk. Complete with a private bathroom fitted with a shower and free toiletries, all guest rooms at Hotel Acacia have a flat-screen TV and air conditioning, and selected rooms also offer a balcony. At the accommodation all rooms have bed linen and towels. An à la carte, continental or American breakfast can be enjoyed at the property. Popular points of interest near Hotel Acacia include La Estacion Beach, Los Alemanes Beach and Tortuga Bay. The nearest airport is San Cristóbal, 83 km from the hotel, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Puerto Ayora, this hotel has an excellent location score of 9.6

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, American, Breakfast to go


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.9
Facilities
9.5
Cleanliness
9.7
Comfort
9.7
Value for money
8.9
Location
9.6
Free WiFi
6.6
High score for Puerto Ayora
Select topics to read reviews:

See what guests loved the most:

  • Lizbeth
    United States United States
    The Acacia is a lovely hotel. In addition to the large comfortable rooms with modern bathrooms, the staff is wonderful. I cannot say enough about the level of professionalism, kindness and hospitality provided. One of the staff members even...
  • Sophie
    United Kingdom United Kingdom
    The hotel was clean and the room was everyone was very nice at the hotel.
  • Muriel
    France France
    Everything but specialy the room. They are big and everything is good, the people of the hotel are super nice.

Hotel surroundings

Facilities of Hotel Acacia
Great facilities! Review score, 9.5

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
  • Open all year
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Spa lounge/relaxation area
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
Languages spoken
  • German
  • English
  • Spanish

House rules

Hotel Acacia takes special requests - add in the next step!

Check-in

From 13:00 to 20:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 06:30 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
US$60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Acacia accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Acacia in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Acacia

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Acacia on this page.

  • The prices at Hotel Acacia may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Acacia is from 13:00, and check-out is until 10:00.

  • Guests staying at Hotel Acacia can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • À la carte
    • Breakfast to go

  • Hotel Acacia offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Swimming Pool
    • Spa lounge/relaxation area

  • Room options at Hotel Acacia include:

    • Twin/Double
    • Double

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hotel Acacia is 600 yards from the centre of Puerto Ayora. All distances are measured in straight lines. Actual travel distances may vary.