Skip to main content
  1. Hotel reviews homepage
  2. Dominican Republic hotel reviews
  3. Greater Santo Domingo hotel reviews
  4. Santo Domingo hotel reviews
  5. Reviews of Ramada by Wyndham Princess Santo Domingo

Reviews of Ramada by Wyndham Princess Santo Domingo 3 stars

AV. 27 DE FEBRERO 312, 10112 Santo Domingo, Dominican Republic

#78 of 88 hotels in Santo Domingo

Guests' Choice

Review score

Based on 550 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.1

  • Location

    8.2

  • Facilities

    6.6

  • Staff

    7.4

  • Value for money

    7.0

  • Free WiFi

    6.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 7 November 2024

    6.0
    I won't stay there again
    • Business trip
    • Group
    • One Full Bedroom Interior View
    • Stayed 3 nights
    • Submitted via mobile

    No hot water at all during our stay 3 nights and downstairs casino and 1st floor clubs makes huge noise cannot sleep in nights. Swimming pool is there but we cannot use because mostly full with outside crowd and hotels allowed them 24 hours time.

    Nothing Really

    Stayed in November 2024

  • Reviewed: 5 November 2024

    7.0
    Cold shower
    • Leisure trip
    • Couple
    • One Full Bedroom Interior View
    • Stayed 2 nights
    • Submitted via mobile

    I experienced some issues during my stay, such as receiving an electric shock from one of the power outlets. The water in the shower was cold, and when I asked about it, the staff explained that there’s no hot water unless there’s sunlight. The hotel itself is quite old and definitely in need of some updates.

    The staff made the experience a bit better. Breakfast is fine.

    Stayed in November 2024

  • Reviewed: 24 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One Full Bedroom Interior View
    • Stayed 1 night
    • Submitted via mobile

    Clean rooms. The hotel is not brand new. But clean and perfect for economic stay at the capital.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    5.0
    Very clean but the music was very loud
    • Leisure trip
    • Family with young children
    • One Full Bedroom Interior View
    • Stayed 1 night
    • Submitted via mobile

    It was a little loud you know my room was in the location where I could hear the nightclub playing music all night until 6:00 a.m. in the morning so it's a little hard for my girl to sleep you know she's a light sleeper and having that heavy music playing all night was a little bit disturbing

    It was fun lots of energy and very beautiful aesthetically very pleasing and the breakfast was nice the breakfast should have had pancakes but besides not having pancakes it was good

    Stayed in September 2024

  • Reviewed: 7 September 2024

    5.0
    Was ok because it was only 1 night but not being able to shower is annoying
    • Leisure trip
    • Couple
    • One Full Bedroom Interior View
    • Stayed 1 night
    • Submitted via mobile

    The water is too cold to shower. You can hear the people talking very loudly in the hallway, woke us up all night.

    Good location, staff are nice, breakfast is really good

    Stayed in September 2024

  • Reviewed: 11 August 2024

    6.0
    Very cold ac
    • Leisure trip
    • Couple
    • One King Bedroom Exterior View
    • Stayed 1 night
    • Submitted via mobile

    No phone for cominication hot water take for ever No blanket to cover

    Good place nice casino

    Stayed in August 2024

  • Reviewed: 19 June 2024

    6.0
    Okay for Solo Traveler
    • Leisure trip
    • Solo traveller
    • One Full Bedroom Interior View
    • Stayed 3 nights
    • Submitted via mobile

    Language Problem, Restaurant Staffs Behavior,No Telephone in the room.

    Big Room,Some Staffs Behavior

    Stayed in June 2024

  • Reviewed: 3 June 2024

    7.0
    Its good to make a quick stay
    • Business trip
    • Solo traveller
    • One Full Bedroom Interior View
    • Stayed 1 night
    • Submitted via mobile

    Need improvements

    the staff was good

    Stayed in June 2024

  • Reviewed: 5 April 2024

    6.0
    Good location but need revamping
    • Leisure trip
    • Family with young children
    • Two Full Beds Exterior View Room
    • Stayed 3 nights
    • Submitted via mobile

    The wifi wasn't reliable. Limited breakfast choice as well. Although we speak different languages, some staff didn't have good gestures; smile, nod.

    I love the space of the room and the closeness to a shopping plaza.

    Stayed in April 2024

  • Reviewed: 27 March 2024

    7.0
    It was great, the staff were amazing and the food was great too.
    • Leisure trip
    • Couple
    • One Full Bedroom Exterior View
    • Stayed 6 nights
    • Submitted via mobile

    The same breakfast every morning

    It has a casino and night club

    Stayed in March 2024

  • Reviewed: 9 February 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Two Full Beds Exterior View Room
    • Stayed 2 nights
    • Submitted via mobile

    The nightclub is very loud, we were in the 4th floor and could hear it. Staff seemed moody, not helpful, locals staying commented the same. Cheap toilet paper and cold showers despite the money the casino must make. Was further away from anywhere than I anticipated. Bus stop outside. No phone lines to reception, or put from reception to say call a local phone number for us. To order room service you have to whats app. WiFi didn't work in our room, so after 10 hours of travelling, back to reception. Get alt WiFi. Try for 20 mibs to save tge number, to send a message, to order food rather than just call from the room to order ...

    We found the pool and bar, nightclub. Handy to exchange currency in the casino at the same rate as the bank

    Stayed in February 2024

  • Reviewed: 13 January 2024

    6.0
    I’ve stayed many times before. Don’t think I’m coming back
    • Business trip
    • Solo traveller
    • One Full Bedroom Interior View
    • Stayed 1 night
    • Submitted via mobile

    Cleaning services were extremely loud on the hall very early in the morning. When explaining this to the reception was met with a cheeky: “was that all”. Not coming back

    I’ve stayed over 20 times in this property and it’s still good value for money

    Stayed in January 2024

  • Reviewed: 8 January 2024

    7.0
    The cuatomer service is excellent but the room are not that good
    • Leisure trip
    • People with friends
    • Two Full Beds Exterior View Room
    • Stayed 1 night
    • Submitted via mobile

    The TV is old and there no internet

    The customer service was good

    Stayed in January 2024

  • Reviewed: 31 December 2023

    7.0
    Great
    • Leisure trip
    • Couple
    • One Full Bedroom Exterior View
    • Stayed 4 nights
    • Submitted via mobile

    None

    It was great

    Stayed in December 2023

  • Reviewed: 29 December 2023

    5.0
    Worst room ever!!
    • Leisure trip
    • Family with young children
    • Two Full Beds Exterior View Room
    • Stayed 7 nights
    • Submitted via mobile

    The room did not have hot water. The room was dusty, and the paint was peeling off the walls. The curtains were dusty. Two members of our party got sick as the room was so moldy and dusty. We asked to be relocated to a cleaner room with hot water. Later on, we found out that the hot water does not work and one time it's cold then it's supper hot. The staff at the front desk was not the friendliest. She told us maintenance would come to look at the water problem, we checked out, and still no maintenance.

    The location was great.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    very pleasant , helpfull personnel
    • Business trip
    • Group
    • One Full Bedroom Exterior View
    • Stayed 3 nights

    wi fi

    all those 3 oko

    Stayed in October 2023

  • Reviewed: 9 December 2023

    5.0
    this Ramada Inn is below standards
    • Leisure trip
    • Solo traveller
    • One Full Bedroom Exterior View
    • Stayed 2 nights
    • Submitted via mobile

    Room needs quality repaint, bathroom needs refurbishment, faucets rusted or covered with lemon scale, breakfast offer is minimalist. Pool opening time not clearly defined. Poor overall impression

    Stayed in December 2023

  • Reviewed: 15 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • One Full Bedroom Interior View
    • Stayed 1 night
    • Submitted via mobile

    The room was too dark and there was no air evacuation or a window in this room

    The staff was kind

    Stayed in November 2023

  • Reviewed: 10 November 2023

    7.0
    Fun and easy
    • Leisure trip
    • Group
    • One Full Bedroom Exterior View
    • Stayed 4 nights
    • Submitted via mobile

    I went to use the hot tub in the pool area and when I was inside it the waiter came and said that I’m not able to use because we need to pay for it and reserve before used but they didn’t have a sign or something that say that . It was super uncomfortable to me .

    The breakfast was super good. And they have casino a night club inside .

    Stayed in November 2023

  • Reviewed: 7 November 2023

    5.0
    It could have been a lot better.
    • Leisure trip
    • Couple
    • One Full Bedroom Interior View
    • Stayed 15 nights
    • Submitted via mobile

    This hotel has a lot of potential; however, it is outdated and I could not even get a hot shower,. The maintenance man lied about fixing the hot water and they had to change my room that had hot water only in the bathroom sink. Overall, the place could use some upgrades, the building's design is good, but the it has not been upkept in years. The location is excellent and with a little investment and training for the staff, and a new maintenance man, the hotel could easily become a 4 or 5 star hotel. I could give them a lot more suggestions, but they would have to put me on payroll. Thank you.

    The location was great. Breakfast would be better if it was hot, or even warm. They have to means to keep it warm, but do not use it.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • One King Bedroom Exterior View
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was not included.

    The gymnasium.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two Full Beds Exterior View Room
    • Stayed 1 night
    • Submitted via mobile

    There were a lot of noise coming from the hall and also from the streets. I couldn't rest.

    The breakfast was delicious and abundant, the bed was very comfortable.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    5.0
    Not enough to be good. For that money, you can rent a nice Airbnb on the next street over
    • Leisure trip
    • Couple
    • One Full Bedroom Exterior View
    • Stayed 2 nights
    • Submitted via mobile

    Very old furniture. The hotel needs to be updated. We rented an apartment with a bathtub and dreamed of these days for a relaxation. But unfortunately there was no hot water in the room and the hole in the bathroom was in fungus. So I strongly recommend to take this complaint to the bosses to allocate funds for hotel renovation.

    The location of the hotel is quite convenient, near there is a shopping center and many cafes with a variety of cuisine.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One Full Bedroom Interior View
    • Stayed 1 night
    • Submitted via mobile

    The rooms are old, bathroom too they should remodel the rooms, another thing theres were fights outside in the parking lot and i could not sleep.

    Love the pool area

    Stayed in October 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless