Nothing really

Location, breakfast & staff

Stayed in August 2024

If you're afraid of heights, this may be a terrible option for you. It's a very high building, and you could hear the howling and whipping of the wind very loudly in the room. The faucet was quite low, so it was difficult to fill up the provided glass bottle or any at all. And the water pressure is very weak. The room service fee is unreasonably high, more than a dessert (100DKK).

The hotel's location is well-situated, there is a bus and metro close-by, reaching the city centre (Nyhavn) within 10-15 minutes and the airport within 20 minutes. The lobby area is very welcoming with quick self-checkin and checkout as well as greatly helpful staff. Radisson Rewards Members are invited to the Wine Hour for a free wine as a thank you gift. The room was spacious and clean with the most comfortable beds. The TV included Casting, so you were able to cast content from your phone very well. That was a big bonus. There are mots of areas to hang and place your belongings. The bath is spacious enough with an open shower that does not spill water all over the floor and that dries quickly. They have three restaurants, and a gas station serving Starbucks Coffee right in front of the building.

Stayed in November 2024

Couldn’t adjust room temperature as it was too warm so had to sleep with window open

Facilities were excellent, especially in the lobby

Stayed in November 2024

House keeping team, they refolded the old dirty dump towels for us to reuse.

Everything

Stayed in November 2024

Underneath my bed was dirty, had snacks, dust and a plastic cup that was not ours. The toilet took x2 flushes to get clean, as the water was very limited.

Loved the room-decor and lighting, hair-drier, view, the quiet night and the self-check in. Nice lobby decor too and fabulous breakfast.

Stayed in November 2024

Facilities and location.

Stayed in November 2024

The newly renovated check in area looked nice but doesn't really work. When busy, it's getting really crowded very quick. When I checked in only two out of the 6 self check in computers was working, so that made the check in time quite long, even with only a few people checking in.

Staff very helpful. Location very good, only 15 mins walk from the city. Great view from the room.

Stayed in November 2024

Check in complicated

All good

Stayed in September 2024

The entrance is clearly designed mainly for people arriving in taxis or cars. The pedestrian routes were nos easy to spot them.

The room had a wonderful view.

Stayed in November 2024

Location is good but is a 30 min walk out of the centre which may be difficult to some.

Beautiful reception/lobby/bar area for relaxing. Excellent authentic Thai restaurant downstairs. Rooms very modern and clean, with large spacious showers.

Stayed in November 2024

My room key switched off just before 12 midday and I was unable to reach my room by lift to pick up my belongings. Extra time to get new key

Bar and late night snack on arrival

Stayed in November 2024

There are no anti-slip mats in the marble tiled wet room/shower and nowhere to hold onto so it is very dangerous. Rooms good be better noise-insulated. Breakfast is missing a wider range of cheeses and overnight oats.

Beautiful views over the city from the upper floors. Comfortable beds and room. Good breakfast buffet.

Stayed in November 2024

Room was a bit dusty

The Staff were very friendly

Stayed in October 2024

Unable to adjust the temperature in the room.

Central location, very polite staff, helpful when needed.

Stayed in October 2024

We thought the lifts could be frustrating during peak times like breakfast when you had to wait longer for one to arrive. The breakfast was beautiful but the area where the food was presented appeared to be a little too small to accommodate the volume of guests - spreading out the food options would allow the guests to be less congested and tightly packed and the room would not look so busy around the food serving areas. Perhaps more coffee machines - again to help ease congestion/queueing when all guests want the same thing at the same time.

We loved the family room design and the city views. The foyer was nicely designed and a good place to sit and relax. All staff we encountered were friendly and helpful. The breakfast was very nice indeed - varied, plentiful and good quality. Loved the ginger shots. The coffee was lovely. The food at the restaurant near the bar was very good too and we enjoyed some evening meals there.

Stayed in October 2024

The hotel management to consider providing a fan inside the room, it is hot little bit, as the room are not having Air conditioning unit

The staff was very cooperative and helpful

Stayed in October 2024

Bad shower

Stayed in October 2024

Didn’t like the self service check in as it’s very impersonal

Stayed in October 2024

Nothing

Great hotel, walking into city centre easy access to bus ,metro or taxi always available outside entrance.

Stayed in October 2024

A little bit impersonal eg self check in and check out but that’s to be expected.

Good location, standard clean and comfortable room.

Stayed in October 2024

Quite high standard of the room, very good location. Beautiful City!

Stayed in September 2024

The cleaning wasn’t that great, there was still dust and crumbs on the tables. Sometimes glasses weren’t replaced.

Lovely size of the room, all amenities provided. The view from the window was excellent!

Stayed in October 2024

Only downside was the noise from the road when the window was open. Wouldn’t want to be on a lower floor. No aircon.

Very nice room. Comfortable beds. Great view.

Stayed in September 2024

The WIFI seriously needs to be fixed. It would go out a lot especially at night which was annoying but other than that a really comfortable stay.

It was a nice stay. It is close to the metro station and everything was clean. The beds were comfy. We had a beautiful view of most of the city. It’s the tallest building I believe in the whole entire city. It’s only about a 15 mins ride on the train to downtown. The restaurant and bar were great! I love the new remodel. It was beautifully redesigned. The staff were very helpful and kind.

Stayed in October 2024