There was one staff receptionist she's a young girl which was not nice at all. She very mean and shows 0 empathy or smile on her face. she's not professional and I think she would need a training on customer service to learn how to communicate better with customers because she really lacks it! Also I don't like the buffet it costs 10 euros but my advice is to skip it.

location is good

Stayed in July 2024

There was one staff receptionist she's a young girl which was not nice at all. She very mean and shows 0 empathy or smile on her face. she's not professional and I think she would need a training on customer service to learn how to better communicate with customers because she really lacks it ! Also I do not like the buffet it costs 10 euros but my advise is to skip it.

I liked the location

Stayed in July 2024

My room window was located quite far from the room itself so it had the least amount of sunlight in. (but practically this did not create major problems)

The room was clean and sufficient for staying alone for a short period. I had no issues.

Stayed in June 2024

The hotel has no parking space for cars

The location is very central

Stayed in March 2024

Smell like someone were constantly smoking next to the room Couldn’t open a window Quite old and expensive for that money

Location Hit water

Stayed in February 2024

The site was under construction. Lift not functional!

It was your choice to have breakfast or not. For the price very good. Location was optimum for my move.ents in the city

Stayed in November 2023

Some of the floors were under maintenance, a sort of construction site. I hope the lift will function soon after the full overhaul.

The location is excellent for transport, shopping and recreation. Staff were friendly and responsive to the guests questions.

Stayed in November 2023

The lift was being renovated so i hope they finish it fast The toilet was clean but somehow had a strange smell I believe there might have been a bug in the bed sheets as I was badly stung in the last night, supposedly with fresh bed sheets...

The location is excellent, the staff is very friendly

Stayed in November 2023

Very good location, the hotel is quite old, but everything is clean. Moreover, the equipment is very good, all the facilities like hair dryer, washing gel, towels are included.

Stayed in November 2023

As above.

No comment

Stayed in September 2023

No elevator, cannot boil water in the room

Location

Stayed in September 2023

The elevator was broken throughout our whole stay and that was not so easy to climb the 5th floor each time you need to take something from the room. Also the place was a bit loud - neighbours up at night talking loud, even screaming or crying, and we could hear that, so I would not advise this property if you have troubles sleeping/getting back to sleep.

Very friendly staff, excellent location. Breakfasts are nice

Stayed in August 2023

The bathroom had a hair dryer, but there was no socket to plug it on. It was an attached hairdryer, so you couldn't even take it off and plug it somewhere in the room. Also, the internet was okay, and it would rather disconnect every time you, and you would need to enter the password multiple times.

the staff was really friendly and was there every time if you would need anything. The building is an old one, it has some good vibes, though. I did not take breakfast in the hotel, I would rather explore small places around the street there I had really great bites and the grill place Örnek Grillhaus by the was good.

Stayed in August 2023

The lift wasn't working and I got the room on the 4th floor. Also, the toilette is a way to small and old. The room main door doesn't look solid, so you are sometimes afraid that the wind don't open it.

Big and comfy bed. Also, the location is also ok, because the Ubahn is very near, and there is also one of the city centres near by. The hotel is nice, and a best for money stay. Economic stay.

Stayed in July 2023

- humid air smell - noisy, apartment is facing main road - apartment needs attention to details

+ very close to amenities, shops + close to S- and U-Bahn + spacious apartment

Stayed in July 2023

Staff very good

Small room for family

Stayed in June 2023

The internet didn't work good It come and go

It was clean, the staff was friendly and helpful, the room has everything needed

Stayed in April 2023

The wifi didn't work for the duration of my trip even though I made the staff aware of it and asked three times about it. The room only had one very small window on the side, so it was very dark and felt cramped because of it.

The bed was comfortable, and the staff was kind.

Stayed in April 2023

It is very old, shabby. It took 2 days to fix the shower, there was no shampoo. The price was too high for the room

Stayed in February 2023

I was unable to use the shower since the access involved a high sill. They could not provide a step or stool to make access possible. The lift stops at half landings, as is common in old Berlin houses. the receptionist on my arrival told me to go to the 5th floor but didn't tell me my room was on the 4th floor. As my mobility i restricted t, the energy expended finding my room added to my fatigue at the end of a day travelling.

The hotel was conveniently placed close to public transport, especially the mainline railway station. the hotel was able to accommodate me for the final three days f my time in Berlin when the better hotel nearby could only accommodate me for the first week. The breakfast was adequate and excellent value for money, but they could not provide gluten free rolls.

Stayed in January 2023

The room was incredibly cold and the heating didn't work properly. I could also smell cigarette smoke :(

Good location, friendly staff

Stayed in December 2022

The elevator broke down, and no one fixed it all weekend ....

Very good and friendly staff, helped even in solving personal issues that go beyond the hotel. Not bed breakfast and good location.

Stayed in November 2022

No internet axis at the rooms, even the mobile data signal was too weak

Stayed in November 2022

The room's only source of natural light was a long, narrow corridor leading to a tiny window. Extremely dark. I would still choose it because of the price but I would prefer if this was advertised before.

Very close to Charlottenburg S-Bahn station with perfect connections to the city centre.

Stayed in September 2022