Strobelallee 41, Westfallenhalle, 44139 Dortmund, Germany
#29 of 66 hotels in Dortmund
Guests' ChoiceBased on 78 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
9.3
Facilities
8.1
Staff
9.0
Value for money
7.7
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 April 2024
Micaela
GermanyThe location of the hotel is very convenient if you are going to the Messenger the stadium, which was our case. Otherwise, there is really nothing around.
Very comfortable, clean room Very good breakfast Overall a nice hotel
Stayed in March 2024
Reviewed: 26 February 2024
Marcus
GermanyLage am Signal Iduna Park!
Stayed in February 2024
Reviewed: 27 November 2023
Cyril
IrelandWe travelled for a match at signal iduna park, and the hotel was located directly beside the pitch
Stayed in November 2023
Reviewed: 25 October 2023
David
United Kingdomall good
Breakfast was good. Staff helpful
Stayed in October 2023
Reviewed: 17 October 2023
Marc
SwitzerlandThe bed mattress was worn out. Sunken in in the middle. Needed replacing. Apart from that everything was perfectly fine.
Super friendly, highly professional and helpful front desk staff, of a much higher quality than average in Europe. They could easily be the front desk staff in 5 star hotels in Hong Kong. I was very impressed. I’ve worked in hotels in my past in Asia and Hong Kong so I know what I’m talking about.
Stayed in October 2023
Reviewed: 3 September 2023
Dw87
United Kingdom- a bit dated - shower could have been a bit bigger
- good location, next to the stadium and easy access from the main motorway - quiet room, must be thick walls! - dog friendly (extra 10 euro a night) - desk open 24h - big bed
Stayed in August 2023
Reviewed: 31 May 2023
Patricia
Belgiumwifi was lousy in my room, very slow email download. I don’t like carpets on the floor but that’s a personal choice.
location for my meeting, green surrounding perfect for evening run, had a quick dinner choice was good
Stayed in May 2023
Reviewed: 2 May 2023
Philipp
GermanyThe room looked bigger on the photos
Stayed in May 2023
Reviewed: 1 May 2023
Anna
SlovakiaReally poor wi-fi. Useless.
The breakfast was great. The room comfortable.
Stayed in April 2023
Reviewed: 12 April 2023
Jean
United KingdomLocation
Stayed in April 2023
Reviewed: 16 February 2023
Pamela
United KingdomNothing to dislike really
location for the Signal Iduna Park was absolutely perfect - literally 2-3 mins walk to the turnstiles for away fans. Metro stations close by and Local Rail station into Dortmund main train station
Stayed in February 2023
Reviewed: 6 February 2023
Danielle
IrelandFire alarm went off in the early morning, but that’s not something that could have been prevented
Wonderful hotel, great restaurant, friendly staff and the access to the Westfalenhalle
Stayed in February 2023
Reviewed: 22 January 2023
Jurgen
NetherlandsDark parking placets
quiet, good price
Stayed in January 2023
Reviewed: 17 April 2022
Stuart
United Kingdomcouldn’t use the pool
ideal location to watch dortmund.
Stayed in April 2022
Reviewed: 21 February 2022
Nierodzinski
United KingdomVery helpful staff always ready to assist. Comfortable beds and great breakfast
Stayed in February 2022
Reviewed: 16 December 2021
Girish
United Arab EmiratesGood location, if you want to watch the match and reach back hotel, this is the perfect stay..
Stayed in December 2021
Reviewed: 11 November 2021
Christine
NetherlandsExcellent breakfast, with a lot of choice in food. The location was very close to where my event was, it was easily walkable. The staff was friendly and helpful, especially when something went wrong with my key.
Stayed in November 2021
Reviewed: 5 July 2021
Jentinus
NetherlandsThe climate/ AC didnt work properly. It was a way too hot and the AC didn't work very well
Nice and clean rooms
Stayed in June 2021
Reviewed: 26 April 2024
Peter
United KingdomLimited parking space for residents. Evening menus didn’t change no English translations. Although it says English spoken only really one person with good English.
Location
Stayed in April 2024
Reviewed: 19 March 2024
Iveta
BulgariaEverything was fine. Very good hotel, near to Signal Iduna Park
Stayed in March 2024
Reviewed: 12 February 2024
Rosie
United KingdomGreat location if you're going to any of the events at the halls or stadium. Breakfast was brilliant, great selection of cold and hot food, and coffee brought to the table. Staff were polite and helpful, looked after bags and helped us book taxis. Decent soundproofing - we accidentally ended up there on the night of a big football match but still had a sound sleep despite all the noisy fans leaving the match late.
Stayed in February 2024
Reviewed: 30 October 2023
Jon
United KingdomFriendly staff, great rooms
Stayed in October 2023
Reviewed: 16 October 2023
Nils
United KingdomThe hotel's maintenance person entered my room at 9am while I was asleep, waking me up when I wanted to sleep long. I asked later and there was no emergency to justify this. The hotel also did nothing to compensate me for my lost sleep after an exhausting day.
Stayed in October 2023
Reviewed: 8 May 2023
Laura
United KingdomMore pillows
Location was perfect. Breakfast was lovely, good choice. Staff really friendly and helpful.
Stayed in May 2023
Bastia, France
Barcelona, Spain
O'Fallon, USA
Cochin, India
Košice, Slovakia
Almetyevsk , Russia
Hat Yai, Thailand
Riyadh, Saudi Arabia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content