staff were not friendly or helpful!

location

Stayed in May 2023

Work should be done on the insulation of the windows.

The location was perfect. I like having smart TVs in the rooms.

Stayed in April 2023

breakfast was chaotic. Too many waiting in queues fir the coffee, cheese etc

Stayed in May 2023

Choice of pillows.

Friendly, helpful staff. Excellent breakfast,

Stayed in May 2023

If I have to nitpick. Although it is indeed fairly clean, the bathroom has seen better days. I get it, it's a 90's hotel. But perhaps it's time, or almost time, for an improvement.

Great location + parking basement, nice hotel design theme, awesome room size, excellent Breakfast room/staff.

Stayed in April 2023

quality of bed

good location in the middle of downtown and nice restaurant particularly for pleasant breakfast

Stayed in April 2023

A very clean hotel, great breakfast, helpful staff. Situated in the city center, very close to train station.

Stayed in April 2023

I have no issues with the hotel in general. In the room, it would be good if they supplied bathroom slippers to enable customers access the facilities. The lighting system in the room would be good to improve by including a reading lamp.

All went well, the breakfast was excellent , the room location was good. The location of the hotel was ideal since it was just opposite the Train Station. The staff were amiable and I would encourage them to keep it up!

Stayed in April 2023

Good spa center, champagne at breakfast

Stayed in February 2023

internet connection was not always good

huge beautiful hotel with delicious breakfast that begins at 6.30 a.m.

Stayed in March 2023

Elevator wasn't working, The bed was not so comfy

Breakfast was good

Stayed in March 2023

There's no easy driving into the hotel especially from the other lane

The Facilities

Stayed in March 2023

Breakfast is very good. Only 5 minutes walking distance from Hbf.

Stayed in February 2023

Quality of some things in the breakfast buffet. But thats a minor detail :)

Very nice room with plenty off room. The room was very well prepared for two small children (1+2 years) with baby beds. The breakfast buffet had a very large selection but the quality was fluctuating.

Stayed in February 2023

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Breakfast was plentiful and tasty. The rooms were clean and comfortable. I could set the room temperature, there was not any limiter. Our rooms had bathtubs instead of showers. The bar was cosy with an enthusiastic barman. Undergarage was available but only for extra cost.

Stayed in February 2023

Can't think of anything

lovely hotel, friendly staff and great location

Stayed in February 2023

No tea making facilities in the room and inadequate toaster for breakfast.

Cleanliness, staff, overall very impressive. Excellent breakfast.

Stayed in January 2023

rooms could do with a refurb little bit dated

The bar was great, bar staff where really friendly

Stayed in January 2023

Breakfast

Brilliant location Breakfast expensive for what on offer

Stayed in January 2023

location

Stayed in December 2022

Yes, one of the elevators is still broken, but there are 2 more across the loby. The breakfast "tickets" are a bit funny, just give your staff updated breakfast list.

This is a great hotel! Spacious rooms, comfortable big beds, all nice and clean. We were travelling with our almost 3 year old and booked a family room, with the idea that we will all sleep on the normal beds. The hotel proactively prepared baby cot - this one was extremely comfortable, not like with other hotels we experienced. Very good breakfast. Around the corner from the hotel, you have various restaurants to go out for dinner. Parking is right under the hotel and you are in the middle of Magdeburg, so paid parking make sense.

Stayed in January 2023

Better to use stairs as you can wait ages for a lift.

Amazing place from architecture point of view - very unique and worth seeing. A good car park and relatively cheap considering the central location. A walking distance to the Magdeburg Christmas Market.

Stayed in December 2022

only one elevator was working and it was very slow and made things a bit difficult and time consuming

professional, rooms were spacious, good showers and nice breakfast

Stayed in December 2022

I made my reservation a couple weeks in advanced and specifically asked for a room with a double bed and when we made the check-in, they said that we could get just two separated beds because they were completely booked. At least they were kind enough to offer to put the beds together for us but it was not what I was expecting when my reservation said clearly double bed. The hotel is huge and at all times they was at least one elevator not working. Then you had to wait a lot of time to use any working elevator. When we used the stairs to go to our room we found out that our key didn't work for all stairs but just for the one close to our room, which is kind of annoying when you go up 6 floors and find out that you have to go down again because the key won't open the door for the floor.

Breakfast was good, the bed was comfortable. The parking was good just a little too expensive. The location is great.

Stayed in December 2022

the welcome staff were not so friendly and helpful.

nice and big family room. very quiet. great breakfast. big hotel and fun to stay in.

Stayed in November 2022