Paid car park with rough access to it (potholes everywhere); dusty furniture, unclean toilet and carpet. Some staff unhelpful - in need of customer services training. Expensive considering the tired looking facilities, and the level of service provided.

Good location, close to everything. Some staff very friendly.

Stayed in October 2024

The towels look bad, not that they are not clean but I think they are quite old.

The hotel staff very kind, made us feel welcome.🤗

Stayed in October 2024

The lighting in the room was not adequate, too dark and some of the bulbs did not work

The breakfast was very good with plenty of choice

Stayed in September 2024

The room was great apart from the carpet. Old and stains everywhere. That needs changing. One old towel was left in the bathroom.

The room was spacious and clean bathroom. The staff was very nice and helpful.

Stayed in September 2024

Secure parking, although a fee is charged daily. Updated bathroom Clean large room Good breakfast

Stayed in July 2024

The room is unfortunately located near the balcony, where the sound of the crow in the morning is very annoying. Additionally, there are men who speak loudly in the morning, which disturbed me a lot.

The girl at the reception is very kind! Also, the room is clean !

Stayed in August 2024

Great family room right at the top of the hotel. Good location near to the train station.

Stayed in July 2024

Slightly dated decoration, and the lift was broken and we were on the top floor.

Close to the centre and train station. Free parking, free breakfast, big room.

Stayed in June 2024

My room door was open The room was not completely clean

Breakfast with great variations

Stayed in July 2024

Room was too hot - fan provided but not ideal at night. Kettle too cheap so doesn’t pour without spilling Lift not working- 3 flights of stairs to climb was ok but not ideal . Front door of hotel hard to push open Quite a noisy area

Spacious room, good shower Location next to the train station ideal for commuting into cologne

Stayed in June 2024

The hotel do a buffet breakfast in the morning but I felt the hours where a bit short and could have been longer or started a little later to finish later

The property is only a 2 minute walk from a train station and with how efficient the railway services are in it Germany it makes it easy to visit other towns and cities while also being able to return to the hotel late into the night The property is well maintained, the decor does feel a bit dated but the staff keep it clean to a high standard, staff are about every day to supply fresh towels and assist with other requests There are more local amenities at a close walking distance.. supermarkets, pharmacy, restaurants and pubs overall a lovely place to stay There was an issue with the lift for the building that meant it was going to be out for the period of our trip but the hotel managed to arrange us a room on the 1st floor instead of the 4th floor where we were set to be

Stayed in June 2024

Being on a busy road it was noisy especially at night but we were allocated rooms facing the front !! May be better round the back !

Excellent location for shopping and dining - short walk from railway station so no need for taxi.

Stayed in May 2024

The breakfast was not good. German breakfast is supposed to be good, in this hotel it's so so. Not impressed.

Stayed in May 2024

The curtains to darken the room are very light so the room was bright in the morning early.

Very central, modern room very clean

Stayed in April 2024

The bathroom door was clear/glass (invisible)

Stayed in January 2024

There was a lot of noise in the room 101 because it is so close to the hall and elevator.

Location is very good. Close to the Central Station. Breakfast was also good. Different options and good food.

Stayed in December 2023

Close to tge venue where I did attend a concert

Stayed in November 2023

the room was really cold and the heater was not strong enough.

The receptionist was so kind and friendly

Stayed in November 2023

Nothing

Staff were very friendly and helpful. Room was a good size with a fridge and electric jug. Very handy position for a lot of good restaurants. We left our car at the hotel and caught the train into Cologne for the day

Stayed in October 2023

Since Trip Inn took over the management the prices increased at least 40% on average. I used to be able to book a room for 50€ per night, now it is hard to find one for less than 70€.

The property has a nice vintage apparel. It is located between the train station and the city centre.

Stayed in September 2023

It's a good hotel for anyone travelling on a budget. Nothing extraordinary, but very clean, decent breakfast and friendly staff. In terms of location, the hotel is spot on in the city's center.

Stayed in August 2023

Simple but good breakfast, would be nice with a little more fruit and salads.

Stayed in July 2023

No tea, or coffee in the room, although we had milk and a kettle. Reception was unable to help when asked

Room was comfortable

Stayed in May 2023

I cancelled one breakfast out of 2 everyday of my stay . I did notify by email to the property through booking.com . This makes 4 breakfasts cancelled. Though the property said on their email it can be settled on their reception when I arrive there, nothing happened and I did not get my refund of aroundc44 euros until now. I am not happy and I had to tell the story to the receptionist at Düren post hotel every day to follow up the case. Please advise ASAP

Location

Stayed in March 2023