Hanoi, Vietnam
Positive section of review
Best hotel I've ever booked in my life, and not because of the location or room (even though those were pretty great), but because of the staff. Lily and Andrew made us feel like this was our home. They were super helpful and friendly and even helped us replan our trip because of the typhoon that happened when we were there. They constantly checked up on us and gave us recommendations. They helped us book train and flight tickets, and planned getaways for us. The hotel location was also super ideal. Right in the middle of the old quarter, we were close to everything. Room was just as shown in photos and pretty spacious. Breakfast was also quite good and was hosted in a sister hotel 1min away. We also felt that it was super safe to leave our luggage there and travel for 2-3 days at a time outside of Hanoi. They also have an elevator which is great when you have big bags to carry :D
Negative section of review
Mainly our fault, but we booked a room with a balcony so it was on the street side and the noisy streets were heard very well, even though we were on the 5th floor. It didn't bother us very much but if you can't sleep in loud rooms, I recommend getting earplugs or choosing a room not on the street side. Activities on the street quiet down after 12-1am and start up again around 6-7am.
Ho Chi Minh City, Vietnam
Positive section of review
The apartment is spacious and beautiful. The host was very kind to provide extra bedding for free. The location is in the center, convenient to move around. There is a convenience store under the apartment that is open 24 hours. New furniture, washing machine, kitchen for cooking, TV is smart TV.
Negative section of review
The only minus is the inconvenience of using the pool, which is quite time-consuming
Ho Chi Minh City, Vietnam
Positive section of review
Ideally located, great value for money. Staff was friendly and helpful. The hem was very fun to explore, with plenty of shops, restaurants and bars to relax in after work.
Negative section of review
The building is very new, and therefore unfortunately some rooms aren't completely up to standard. My room was missing an electric, but maintenance installed one halfway through my stay. For those visiting Vietnam for the first time, be wary of flushing to much toilet paper, as the piping is easily clogged. This unfortunately happened to me, but through fault of my own.
Nha Trang, Vietnam
Positive section of review
Friendly staff. Excellent WiFi. Great room with sea views. Complimentary massage. I have stayed here many times before and will definitely stay here again.
Hanoi, Vietnam
Positive section of review
Breakfast was simple but delicious. Room is clean and comfortable. The location very suitable for tourists, convenient and easy to walk about.
Negative section of review
Some taxis don't want to go to the place, they complained too congested.
Da Nang, Vietnam
Positive section of review
Really nice place! Great location, good service, nice and helpful staff! Highly recommend
Ho Chi Minh City, Vietnam
Positive section of review
One and only one reason to stay is for location as it's near airport
Negative section of review
Worst room....no lock for washroom and main door...no hot water..very poor. Staff are not kind..too harsh.
Da Nang, Vietnam
Positive section of review
Kind stuff, great location, good breakfast
Negative section of review
Windows could be isolated better
Hanoi, Vietnam
Positive section of review
Close to amenities
Negative section of review
Stairs too small
Vĩnh Long, Vietnam
Positive section of review
Location
Negative section of review
No lift