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Reviews of JW Marriott Sanya Haitang Bay Resort & Spa

Haitang Beilu, Haitang Bay, 572013 Sanya, China

#75 of 92 hotels in Sanya

Guests' Choice

Review score

Based on 6 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.1

  • Staff

    7.7

  • Value for money

    7.5

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Showing 1 – 6

  • Reviewed: 31 March 2024

    6.0
    Better than the Sheraton next door
    • Leisure trip
    • Couple
    • Guest Room Courtyard View King Bed Room
    • Stayed 5 nights
    • Submitted via mobile

    The hotel has too few staffs and they’re often inexperienced or unresponsive during the evenings.

    Our room was spacious, the gardens and the pools are brilliant, and the beach is just beyond. The facilities were really good.

    Stayed in March 2024

  • Reviewed: 16 December 2022

    1.0
    poor service and value for money
    • Leisure trip
    • Couple
    • Guest Room Courtyard View King Bed Room
    • Stayed 2 nights
    • Submitted via mobile

    1. view of the rooms are terrible. no such thing as sea view even when you book them. claimed the hotel opened in 2019 but were merely taken over from an old hotel thus slightly dated furniture. 2. room has a very strong mouldy smell and has caused us respiratory issues. 3. the check out stuff was extremely rude to us as if we were not welcomed. failed to issue receipt as she does not know how to do so overall terrible experience, not even comparable with other hotels in the region

    the welcome and check in stuff were very attentive and nice in general.

    Stayed in December 2022

  • Reviewed: 26 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Grand Ocean View King Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 17 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One Bedroom Villa with Pool,1 King, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 20 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Pool Access King
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

Showing 1 – 6

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