Amazing staff, really friendly family hotel. The restuarant is fantastic too. Super helpful.

Stayed in November 2024

The room lacked space for suitcases, towel hooks and maybe small rugs by the bed. The breakfast was also a little more modest, but you could eat it :)

The hotel was very close to the bus station and also to entrance to Huangshan Mountain. The room was just right, it had modern equipment. The beds were very comfortable, as were the pillows and quilt. A first aid kit was available at the reception, we received free walking sticks and raincoats for the hike. The hotel included a restaurant and food shop. the hotel staff was very willing, helpful and mainly communicated in English, which was a very welcome and pleasant change for us on our vacation in China :)

Stayed in October 2024

There are no towel hooks in the bathroom.

smart home device and smart toilet seat.

Stayed in September 2024

The bathroom has semi transparent glass wall. Not comfortable if you are not couple.

Everything was better than expected. Big room and big comfy bed. Helpful manager and staff provided necessary gears for hiking free of charge. Location is super excellent. Right next to the bus station transferring people to cable car. Surrounded by local foods, souvenirs and convenient stores.

Stayed in July 2024

limited breakfast and coffee options

location, staff, restaurant in the hotel, parking

Stayed in May 2024

A great stay here. The location is great, closest hotel to the bus next door. And you can eat with a discount at the restaurant next door, which has amazing food. Prices are good and the taste is great! No need to look further. The hotel itself is also great. The staff is really helpful and friendly, and they can also help you in planning your trip. Jack planned us a 2 day itinerary, covering the whole park. The room was incredible. Clean, equipped with all amenities, even a Japanese toilet (amazing), and modernized. Best hotel room we had in our 3 week trip in China. Even though the room was situated at the front of the hotel on the 3rd floor, the noise didn’t bother us.

Stayed in May 2024

It would be great if black coffee is provided at the breakfast.

Close to the bus terminal to the cable car. The staff is kind and friendly. He kindly arranged the taxi from and to the train station. The lobby is allowed to use after check out.

Stayed in May 2024

The hotel and the owner are just awesome. It's clean and next to the bus station.

Stayed in April 2024

The hotel owners are very helpful and friendly, gave us detailed tips on how to plan our hike to huangshan the next day. The hotel is extremely convenient as well, being located just at the entrance to the bus station to get on the mountain. We booked the family room and it was well fitted with smart home devices which made controlling the curtains/aircon/tv super convenient and seamless. Also had dinner at their restaurant and it was super delish! Highly recommend this to all who’re thinking to visit Huangshan!

Stayed in April 2024

None

This hotel is located right outside the Huangshan scenic bus loading station. We can look right down from our hotel windows to see the tourists lining up for the buses so we can better timing of our entrance to minimize the waiting time. Also there are many restaurants right around the hotels. The room is bright, big, and clean. But what impressed us the most was the helpfulness of the front desk staff. They patiently gave us route suggestions, answered our questions, provided raincoats, and kept our luggage while we spent nights up in Huangshan. My husband usually are more critical of the hotels we stayed in the past, but he is the one urging me to write a review for this hotel. He thinks their service tops the services we got at Xihai Hotel and Bai Yuan Hotel on top of Huangshan.

Stayed in April 2024

Location is fantastic, right next to the entrance to the scenic area. The staff were very warm, welcoming and thoughtful, gave us tonnes of tips on how to best enjoy the yellow mountains and even a massage gun after we came down! Amenities were very plentiful - they offer everything you could possibly want from a hotel. The room was very comfortable and modern with voice controlled curtains and a very fancy bathroom. Breakfast was delicious. They also offer free rain ponchos and walking sticks to help with the hike.

Stayed in April 2024

Nothing

The location and the staff

Stayed in April 2024

None.

High Technology; able to ask Xiao Ai Tong Xue to assist in many room services. Hotel able to provide walking stick, and raincoat to climb the mountain. Free washer and dryer to use. Great location, next to bus station up the mountain. Chinese restaurant within the hotel serve veey nice food.

Stayed in April 2024

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The hotel was around 40 minutes away from the West HuangShan Train Station by car and only a 2 minute walk to the bus station that leads to the Huangshan mountain.We were greeted pleasantly by the staff and we were quickly escorted to our rooms where they gave us some brief information regarding our rooms. I think this hotel is really convenient for foreigners as the toilets are equipped with bidets, which is very rare in China. The staff were exceptionally helpful and they were always willing to help us with any concerns. What I found the most helpful was the map of the mountain of Huangshan and how the staff thoroughly guided us through it, giving us clear explanations on what and where we needed to go and how long it takes for us to get to each point. The hotel also provided us with raincoats and hiking sticks to make it a comfortable journey for us. It was overall a wonderful experience and I highly recommend Cheng Jin Hotel for those looking to visit the yellow mountain in Huangshan.

Stayed in April 2024

This review has been hidden because it doesn't meet our guidelines.

Nothing

Very nice hotel, the owner very kindly and helpful, food very good. Owner help me to taxi to the train station. I will back again if go to Huangshan

Stayed in January 2024

Nothing.

Exceptional Customer Service. I have never had hotel staff anywhere to not just offer an answer to my question but to also drive you to your destination before (bank, hospital). Extremely helpful with knowledge on local attractions and provide options as to where best to spend your time.

Stayed in January 2024

The toilet and shower were separate and you needed to walk into the common area to get between the 2, so privacy was a slight issue. This also caused the area outside the toilet and shower to be wet and slippery.

Location is right by the entrance to Huangshan scenic area. Staff were very helpful in organizing our transport and introducing the best way to enjoy huangshan. Good restaurant within the hotel.

Stayed in December 2023

Some of the electrical sockets didn't work.

Hotel was right at the doorstep of the entrance to Huang Shan. Rooms were warm, staff helpful, and there were plenty of convenience shops and restaurants nearby. Internet was very fast too.

Stayed in December 2023

There is nothing I don't like.

The staff were very friendly and helpful. The staff arranged for a reliable driver to drive us around and back to the train station. We are looking forward to a return trip.

Stayed in December 2023

It could be a bit noisy outside because many tourists were rushing to the bus station, but the convenience is worthwhile.

The hotel reception is friendly and very helpful with travel information. My room is clean and the staff are polite. The location is perfect, being next to the bus station with buses going to the Huangshan Mountain Scenic Area. There are many good restaurants and shops around this hotel.

Stayed in November 2023

Fantastic Hotel, close to the bus station for Yellow Mountains. Good restaurant attached to hotel. Vitta and her staff excellent, Vitta spoke good English and so helpful with everything we did

Stayed in October 2023

Very friendly people and also very helpful. Room was clean, modern and not noisy, despite the location next to the bus station. Food in the restaurant was delicious. Would definitely consider staying here again when visiting the mountains.

Stayed in November 2023

staff was great, superb location to mountain bus, very nice modern room.

Stayed in October 2023