Loved! Beautiful Boutique hotel! Super comfortable and great location

Stayed in June 2024

Nothing

Everything, rooms, comfortable beds, location, friendly staff!!

Stayed in June 2024

Beautiful hotel with lovely staff who can communicate in Chinese and English. Staff also assisted in organising our li river cruise and sightseeing around Yangshou. We also loved the breakfast provided by the hotel. I recommend the guilin noodles - really yummy. Thank you Aroma Teahouse ☺️

Stayed in June 2024

Everything. Location, rooms, great value for money. We will definitely only stay here if we ever come back to Guilin

Stayed in June 2024

The rain in Guilin not the hotel.

Front desk Zhuge and Ida were exceptional. They have ready information and always able to help.the cleaning speaks excellent English. Our room was very clean. Tea area in room was unique. View from breakfast room on level 5 was lovely.

Stayed in June 2024

There is nothing that I don’t like about the property. It’s a cozy boutique hotel. Highly recommended.

Beautiful hotel with lots of history. Very well located with pubs, good restaurants and shops within walking distance. The hotel is located right next to the lake. The front office staff are excellent and very helpful. Ida speaks perfect English, always smiling and goes out of her way to help. 👍👍👍

Stayed in June 2024

Great people, very helpful for helping me book some activities in the city Great view from the restaurant on 5th floor

Stayed in June 2024

Spectacular sight

Stayed in June 2024

No English speaking TV channels Breakfast selection limited and not kept hot

Location and historical feel of former museum

Stayed in June 2024

A very nice experience. The staff is very kind and efficient, always ready to help and to solve a problem. The breakfast is good as the view from the breakfast room.

Stayed in April 2024

Breakfast was acceptable but could have been better.

Great location and character. Staff were very helpful.

Stayed in June 2024

Perhaps small bathroom

Location and the staff

Stayed in June 2024

N/A

The room is nice and the location was ok, it was a quite a nice place, it was not a Ritz Carlton, but it was nice and clean and it met my needs for my stay.

Stayed in June 2024

Nothing loved it all.

I spent 10 weeks in China and this was the best place I stayed. I stayed for 6 nights. There is one reason for that and that is the staff. They are all excellent, so polite friendly and helpful. The 3 amazing reception staff speak great English and will help you with anything regarding your stay but are also willing to have a chat about anything which is so welcoming as many other hotels do not have English speaking staff. I will not mention any member of staff because they are all great, including breakfast staff , cleaners etc, the whole team. The location is great next to the lakes and central for everything in Guilin. The room was large, bed comfortable, hot shower, great Wi-Fi and good air con. Breakfast was lovely and a good western/Chinese variety. If you are coming to Guilin I highly recommend you stay here.

Stayed in May 2024

Can't think of any points.

The property has a touch of an old feel. Cleanliness up to my expectation. Bed is comfy. The staff speaks good English and they were most helpful especially Ida. The management surprised me a birthday cake as it was my birthday on the check-in date.

Stayed in May 2024

The hotel gives out the Chinese authentic vibe, the food, decorations and everything. Front offices people is very helpful all of them can speak English which is great as well as the owner. The tea complementary in the room is fantastic.

Stayed in May 2024

We liked everything about the hotel, especially the attention and the room is very nice, the morning buffet is impressive, its view and very good food

Stayed in May 2024

As a small boutique hotel, there is no elevator so may be a problem for some people. Hotel staff carried our suitcases up and down the stairs, though, so not a problem for us.

This is an exceptional, exquisite property - in itself worth the trip to Guilin!! It used to he a small museum, and it is full of beautiful artwork and artifacts, including displays of fragments of Ming pottery found when the lake was recently expanded!! Rooms are beautifully appointed and comfortable. Tremendous value.

Stayed in May 2024

Liked everything

Rose, Ida & Juga were outstanding receptionists. They were so,so accommodating & friendly. Tina & housekeeping were excellent as were the two ladies at breakfast. Loved the layed back Rong lake location. The ambience of the hotel was outstandingly beautiful. Wouldn't hesitate to rebook if visiting Guilin. Thanks I would stay again if ever in Guilin.

Stayed in May 2024

Nothing.

Amazing location and beautiful hotel.

Stayed in May 2024

The staff were amazing with me , and the hotel was amazing n close to center things n restaurants

Stayed in May 2024

There wasn't anything, it was all amazing.

Everything! The hotel is lovely, the staff are super nice and helpful and all speak English. The breakfast was great, lots of choices and the view is so nice. The rooms are perfect, they have a bow window to relax in with a tea and towels, beds are changed every day. The hotel is in a really good location. Lots of shops and restaurants nearby and the lake right in front is beuatful at night with all the lights. It's only around a 10 minute walk to the sun and moon Pagodas. The massage at the hotel was amazing, I had the full body oil massage and was one of the best massages I've had. The trips from the hotel were managed well, we went on the night cruise which was great and the longji rice fields and long hair village is a 100% must do. I'd also recommend the reed Flute Cave, it was incredible. The restaurants recommended by the hotel were great, you have to go to Mcfound. We went 3 times in the 4 days we were there, it was that good! Get the pork with chestnuts! :) also Oolong tea nearby is a must for delicious drinks. We also went there every day.

Stayed in May 2024

No cupboard to hang your clothes and no fridge. Those are my only issues, other than that the pea

Good position , amazing staff, very friendly. Interesting art, good advice. The rice noodle at breakfast is excellent.

Stayed in May 2024

Broken TV

Friendly staff and great location

Stayed in April 2024