Great people, very helpful for helping me book some activities in the city Great view from the restaurant on 5th floor

Stayed in June 2024

Spectacular sight

Stayed in June 2024

No English speaking TV channels Breakfast selection limited and not kept hot

Location and historical feel of former museum

Stayed in June 2024

A very nice experience. The staff is very kind and efficient, always ready to help and to solve a problem. The breakfast is good as the view from the breakfast room.

Stayed in April 2024

Breakfast was acceptable but could have been better.

Great location and character. Staff were very helpful.

Stayed in June 2024

Perhaps small bathroom

Location and the staff

Stayed in June 2024

N/A

The room is nice and the location was ok, it was a quite a nice place, it was not a Ritz Carlton, but it was nice and clean and it met my needs for my stay.

Stayed in June 2024

Nothing loved it all.

I spent 10 weeks in China and this was the best place I stayed. I stayed for 6 nights. There is one reason for that and that is the staff. They are all excellent, so polite friendly and helpful. The 3 amazing reception staff speak great English and will help you with anything regarding your stay but are also willing to have a chat about anything which is so welcoming as many other hotels do not have English speaking staff. I will not mention any member of staff because they are all great, including breakfast staff , cleaners etc, the whole team. The location is great next to the lakes and central for everything in Guilin. The room was large, bed comfortable, hot shower, great Wi-Fi and good air con. Breakfast was lovely and a good western/Chinese variety. If you are coming to Guilin I highly recommend you stay here.

Stayed in May 2024

Can't think of any points.

The property has a touch of an old feel. Cleanliness up to my expectation. Bed is comfy. The staff speaks good English and they were most helpful especially Ida. The management surprised me a birthday cake as it was my birthday on the check-in date.

Stayed in May 2024

The hotel gives out the Chinese authentic vibe, the food, decorations and everything. Front offices people is very helpful all of them can speak English which is great as well as the owner. The tea complementary in the room is fantastic.

Stayed in May 2024

We liked everything about the hotel, especially the attention and the room is very nice, the morning buffet is impressive, its view and very good food

Stayed in May 2024

As a small boutique hotel, there is no elevator so may be a problem for some people. Hotel staff carried our suitcases up and down the stairs, though, so not a problem for us.

This is an exceptional, exquisite property - in itself worth the trip to Guilin!! It used to he a small museum, and it is full of beautiful artwork and artifacts, including displays of fragments of Ming pottery found when the lake was recently expanded!! Rooms are beautifully appointed and comfortable. Tremendous value.

Stayed in May 2024

Liked everything

Rose, Ida & Juga were outstanding receptionists. They were so,so accommodating & friendly. Tina & housekeeping were excellent as were the two ladies at breakfast. Loved the layed back Rong lake location. The ambience of the hotel was outstandingly beautiful. Wouldn't hesitate to rebook if visiting Guilin. Thanks I would stay again if ever in Guilin.

Stayed in May 2024

Nothing.

Amazing location and beautiful hotel.

Stayed in May 2024

The staff were amazing with me , and the hotel was amazing n close to center things n restaurants

Stayed in May 2024

There wasn't anything, it was all amazing.

Everything! The hotel is lovely, the staff are super nice and helpful and all speak English. The breakfast was great, lots of choices and the view is so nice. The rooms are perfect, they have a bow window to relax in with a tea and towels, beds are changed every day. The hotel is in a really good location. Lots of shops and restaurants nearby and the lake right in front is beuatful at night with all the lights. It's only around a 10 minute walk to the sun and moon Pagodas. The massage at the hotel was amazing, I had the full body oil massage and was one of the best massages I've had. The trips from the hotel were managed well, we went on the night cruise which was great and the longji rice fields and long hair village is a 100% must do. I'd also recommend the reed Flute Cave, it was incredible. The restaurants recommended by the hotel were great, you have to go to Mcfound. We went 3 times in the 4 days we were there, it was that good! Get the pork with chestnuts! :) also Oolong tea nearby is a must for delicious drinks. We also went there every day.

Stayed in May 2024

No cupboard to hang your clothes and no fridge. Those are my only issues, other than that the pea

Good position , amazing staff, very friendly. Interesting art, good advice. The rice noodle at breakfast is excellent.

Stayed in May 2024

Broken TV

Friendly staff and great location

Stayed in April 2024

The hotel has a beautiful interior design, as befits a museum. It so happened that we stayed in three different rooms in the hotel during our stay. All rooms were clean, functional, and very nice. Sympathetic, polite and helpful staff who spoke English. We had no problem leaving our luggage for our one-day trip to Yangchuo. The location of the hotel is right next to the lakes and the park surrounding them. I highly recommend this hotel

Stayed in April 2024

- Our room had a lot of humidity. Even though we had a dehumidifier in the room we could still smell it); - There’s not a self-service laundry room.

- The location was quite good; - The breakfast was very satisfying; - Every member of the staff was really nice with us and we were allowed to checkout two hours later.

Stayed in April 2024

Location just opposite the lake and walking distance to the pedestrian street. Reception Staffs speaks good english and are helpful in guiding places to eat and visits.

Stayed in May 2024

Nothing

Beautiful rooms in a great location Staff are knowledgeable and really helpful suggesting places to go and places to eat Breakfast is great with lovely views from the 5th floor. They were kind enough to store our luggage for a couple of days before returning to this wonderful hotel .

Stayed in April 2024

The staff was very nice and helpful, nearly fluent in english. If you are interested, a lot of program is offered and could be organised for you. The location is great, nearby the train Station ( 25 min. Walk) and the river and seas. The furnishing is very pretty and special. The Breakfast was very tasty - Chinese and Continental as most of the guests were non-chinese. It was possible to have Breakfast 30 min earlier as offered, because we had to leave. Thanks again.

Stayed in April 2024

Very niice small hotel be the lake/park. Away from tourist crowds but still good n a walking distance. Green area, great teahouse ambience, diverse choices for breakfast - at the top floor with a view. Rooms woth a special window tea drinking area. Super friendly english speaking staff. Thanks for a small gift.

Stayed in April 2024