Great hotel, breakfast was nice, wonderful location

Stayed in October 2024

Excellent location. The hotel is two blocks from People's Square and Nanjing Road. There are several restaurants nearby. There is a subway station at People's Square. The room is spacious, comfortable and has all the amenities. The breakfast is very good for both Chinese and Westerners. The staff is friendly. The only that I didn’t like was the air conditioning, which i couldn't change the temperature because it's centrally managed . They set the temperature. I wanted to lower the temperature, but I couldn't. I think that because it's autumn, they think it's cold. But nothing that disqualifies the hotel.

Stayed in November 2024

Nothing.

Excellent choice in the heart of the city. Location is superb (walk down Nanjing Shopping St, walk to the Bund etc). Staff friendly and competent (we only interacted on checking in and out, both times they spoke English and everything was seamless). It was much larger than I expected, very quiet on our floor (10th). We were there for five days, studio unit. It was kept very clean with daily housekeeping, bed was comfy, bathroom spotless, room had everything needed. Didn’t get to try breakfast as we were jet-lagged and kept sleeping in. Would definitely stay again, an excellent value option. Used DiDi to get around city and they picked up from street in front of hotel easily. Nice little Family Mart on same block with essentials. Hotel has drop off spot in foyer for food delivery, and unit has basic kitchenette if you want to cook. Couple small malls on next block had great restaurants on ground floor for easy breakfast/lunch/dinner options.

Stayed in November 2024

Most TV channels were paid only

Our apartment was very clean and spacious. We were able to do laundry in our apartment as there was a washing machine (including dryer and laundry detergent) in the room. The Japanese toilet was a nice bonus. It's a 7 - 10 minutes walk to metro station People's Square (exit 7) and to Nanjing Dong Road. There is a Family Mart around the corner. I would definitely stay here again.

Stayed in November 2024

My room was a long hike from the elevator. There were closer vacant rooms but I could not have been further from the front desk.

Great location and quiet comfortable room. Breakfast was excellent.

Stayed in November 2024

N/A

the location is convient to reach by bus or train. The staffs are very lovely and helpful

Stayed in October 2024

Very nice and well located. Check in in english, helping me a lot with one situation I had.

Stayed in November 2024

The facility is a little old.

The location is excellent for first timers in Shanghai. It is conveniently located in touristy area.

Stayed in October 2024

TV in the room is rather small.

Helpful and friendly staff. Location is very central and easy access to shopping areas.

Stayed in October 2024

Everything

Stayed in August 2024

Lovely spacious rooms (the family suite was excellent, it had everything that you needed), very quiet but easy walking to main shopping and Bund. Very helpful staff and the hotel was immaculately clean.

Stayed in October 2024

The toilet bidet is spoiled.

When we checked out, the staff helped us to get the taxi.

Stayed in October 2024

The front desk receptionist’s service manner needs to be improved

A great location and Center of Shanghai CBD. A lots of shops, restaurants, museums around. The city Subway line No 2, No1, No 18, plus bus stops within few minutes of walking. The hotel room is quiet and clean. It’s a great choice to stay when you in Shanghai.

Stayed in October 2024

Very nice accomodation to stay for a good price. Clean room and very spacious, including a kitchen and separate bathroom. Breakfast is diverse and good. Location is convenient.

Stayed in August 2024

Nothing

Good breakfast, lots of freshly made Chinese food but also enough for western travelers. Location is super, close to Metro and shopping. All sorts of fastfood and other restaurants. Liked the Chinese bqq next to 7 eleven.

Stayed in October 2024

The breakfasts were good, but it felt like they trick guests into thinking breakfasts are included for full number of guests but in fact only 1 person is included The drying function of washing machine appeared to be faulty. After 2 trials, the cloths were just as damp as the beginning

Centrally located close to main tourist area, staff were good & friendly and admin staff could speak English well

Stayed in October 2024

Nothing

Excellent location in the center - convenient for sightseeing, close to metro station and restaurants in the cosest mall, size of the apartment, good for sleeping, washing machine with dryer and detergent in the apartment, every day cleaning, attentive staff, price.

Stayed in September 2024

Nothing specifically, everything was great.

The hotel is really nice and a comfortable option for both medium to long stays. Our room was very clean and spacious, situated on the 11th floor, so we could also enjoy the stunning view of Shanghai skyscrapers. Being a residence, you also have a small kitchen in the room, which is a good option if you want to cook or store something. It is located very close to People’s Square, a really good and central area, easy to walk around. The staff is very kind, welcoming and friendly, even though they don’t speak too much English. You can choose to get breakfast at the hotel (around 10€ per person), but if you want to go for cheaper options, there are many cafes at walking distance, including a Family Mart if you need last minute stuff. Definitely recommend it if you’re looking for a good price/quality solution.

Stayed in October 2024

Shower was over the bath, which was quite deep so difficult getting in and out. Would have liked just a shower unit. Ice tray would have been nice and a toaster, in the kitchen.

The 1 bedroom apartment was spacious and comfortable.Good -sized fridge. Breakfast was good and not expensive.Great location, not far from metro and shops and good restaurants.

Stayed in October 2024

Very nice location, easy to get anywhere.

Stayed in October 2024

There was a slight odour near the toilet bowl area each time we flush. Would appreciate a mirror in the master bedroom.

The location is perfect, very near to shopping , eateries and metro. Check in and out is so smooth. All the staff right from the doorman, the front desk , housekeeping and breakfast area staff are so pleasant, polite , friendly, efficient and professional. A big thank you to Ms Tracy (front desk) for all the help rendered. The cream of the cake is of course the pricing, so affordable yet get 5 star treatment. Since the metro is just around 300 m away coming n going to airport is so convenient without needing to hail a taxi which cost soooo much more. The metro to Pudong Airport cost me only 7 CNY whereas a taxi will be around 200+ CNY. Another plus point is that it's quiet so one can really get a good night's sleep. Will definitely recommend this place to all holidaying in Shanghai.

Stayed in October 2024

TV is small and not clear

Good location, clean room, excellent service, great value

Stayed in October 2024

The facility is a bit outdated, room size is on the average side, we booked 1 bedroom apartment which has washer/dryer but the kitchen is fairly small. Both bedroom and living room are equipped with small LCD TVs, limited English programs are available through satellite channels however the signal quality is questionable. There is an unpleasant sewage odour in our bathroom due to the aging of the building.

Unbeatable location, the service apartment is within walking distance to many tourist spots in Shanghai. It is a 2 minutes walk to Peoples Square connected by 3 subway lines. Hotel staff is friendly and helpful. There is a convenience store near the corner of the building and you receive a 12% discount om purchase by showing your room key card.

Stayed in October 2024

To go ;(

I loved the hotel!! Excellent location close to places of interest and public transport, the breakfast offered by the hotel was excellent, good value and very clean. Special congratulations to the staff Rita, who was very friendly and treated us with understanding at all times.

Stayed in October 2024