Blanco Encalada 847, 6160000 Puerto Natales, Chile
#21 of 62 hotels in Puerto Natales
Guests' ChoiceBased on 89 hostel reviews
9.2Cleanliness
9.5
Comfort
9.4
Location
9.0
Facilities
9.2
Staff
9.4
Value for money
9.1
Free WiFi
8.8
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End of dialog contentReviewed: 14 April 2024
Donald
United StatesThe room and bathroom were clean. Nice quiet location.
Stayed in March 2024
Reviewed: 6 April 2024
Jill
AustraliaGood breakfast
Stayed in January 2024
Reviewed: 29 March 2024
Nick
Belgium/
Good breakfast. Including Eggs.
Stayed in March 2024
Reviewed: 14 March 2024
Nida
NetherlandsSpacious and clean room, very friendly and helpful staff, good breakfast including cheese, ham, vegetables, fruit, muesli and eggs. We were offered a welcome drink. Location is close to the bus terminal and in 10 min walking distance to the city centre.
Stayed in February 2024
Reviewed: 7 March 2024
Karen
United StatesTemperature control was a little difficult. Too hot with the radiator on and too cold with the open window. Beds were a little uncomfortable.
Great location in town, and especially convenient for our early morning bus ride. Great breakfast! Loved that they opened at 6 so we could eat before we left, and the staff was wonderful. Great shower.
Stayed in March 2024
Reviewed: 5 March 2024
Lorelyn
United StatesThe room was a little chilly overnight but then the heat kicks on in the am. No elevators but being on the second floor wasnt bad. Wish breakfast was until 10-1030.
Breakfast was great and hot. The views were pretty amazing all around. The roof top bar is cool too. You can catch the sunrise up there. The food at the bar is ok, but the atmosphere is very chill and comfortable.
Stayed in February 2024
Reviewed: 5 March 2024
Daniel
United StatesSuper clean, good breakfast, great bathrooms (we were wary about them being shared, but they turned out to be super clean and felt like private bathrooms anyway), and amazing staff.
Stayed in March 2024
Reviewed: 13 February 2024
Patty
United StatesJust a wee bit far (15 minute) walk to city center - but we don’t mind the walk.
Nice & clean property, great rooms with comfy beds, loved the bar on the 4th floor - great city views
Stayed in February 2024
Reviewed: 9 February 2024
Robert
United StatesThe staff was wonderful and accommodating, the value was top notch, the location was extremely convenient.
Stayed in February 2024
Reviewed: 29 January 2024
Allisyn
United StatesThe breakfast was wonderful! The staff made us eggs every morning which were a great supplement to the other offerings. There is a coffee machine that can make lattes, too!
Stayed in December 2023
Reviewed: 27 January 2024
Patrick
United StatesGood breakfast, super friendly staff!
Stayed in January 2024
Reviewed: 25 January 2024
Jeffrey
United StatesVery friendly and accommodating staff. Everyone spoke English very well, which was nice for our group. The morning breakfast was just what we needed, especially with the cooked to order scrambled eggs! I've stayed here three times and would definitely recommend it to others visiting Puerto Natales.
Stayed in January 2024
Reviewed: 4 January 2024
Suzanne
United KingdomNo kettle or tea/coffee in the room
Excellent staff, very helpful. Two lovely comfortable double beds.
Stayed in January 2024
Reviewed: 22 December 2023
Donna
United StatesI have a mobility issue, and the property was accessible — I was able to “drive” my scooter right into my room. Both of the staff we interacted with were wonderful and spoke English fluently. The location was good as well. A few blocks from the hotel were a number of restaurants that were good.
Stayed in December 2023
Reviewed: 21 December 2023
Donna
United StatesThe pillows were a bit too thick. I prefer squishy, thin pillows, but that is prett6 idiosyncratic on my part.
Breakfast was fine. The staff were excellent. Location was close to a number of restaurants, banks, stores, etc.
Stayed in December 2023
Reviewed: 11 December 2023
Sandra
United KingdomWe had a fabulous stay both before and after hiking the O in Torres Del Paine. Sheuen stored our luggage during the week in between and we enjoyed the facilities in the shared kitchen and the wonderful breakfast!
Stayed in November 2023
Reviewed: 8 December 2023
Laura
NetherlandsNothing
Great service, very helpful staff
Stayed in November 2023
Reviewed: 20 November 2023
Sukumar
United StatesNothing
Clean and hi tech. Friendly and flexible staff
Stayed in November 2023
Reviewed: 12 November 2023
Ian
United KingdomNothing
The hotel offers exceptional value. The rooms are large, tastefully decorated and fitted out to a high standard, very large comfortable bed, bathroom with large high tech power shower and modern wash hand basin etc, all spotlessly clean. Generous breakfast with freshly cooked scrambled eggs. That said, it is the management and staff that deserve the highest praise, fluent in English and Spanish, because of their care and dedication to helping guests. Highly recommend.
Stayed in November 2023
Reviewed: 10 September 2023
Jessica
United Stateswifi seems to shut off at night
check out the top floor common area. breakfast (especially on-demand eggs) is delicious
Stayed in September 2023
Reviewed: 7 April 2023
Uyen
United StatesN/A
Convenient location, staff very responsive via Whatapp, comfy beds, nice shower. Staff made sure we got breakfast on time and made us scrambled eggs daily even though we were the only ones who requested to eat at 6am. Only 15 min walk from bus station so we walked when we first got in. We had to leave early when we checked out so they helped us call a taxi and they came right away.
Stayed in April 2023
Reviewed: 4 April 2023
Edward
United StatesI wrote a review and posted it on Trip Advisor!
Stayed in March 2023
Reviewed: 14 March 2023
Kathy
CanadaThere is no elevator and some rooms are up 3 flights of stairs ( which aren’t covered if it’s rainy) so if you have mobility issues ensure you get a room on the ground floor
Beautifully decorated room with lovely art throughout the property. Great bathroom shower and terrific views from the top floor lounge
Stayed in March 2023
Reviewed: 8 March 2023
Kyle
United StatesBREAKFAST WAS OK. THE LOCATION IS GREAT AND QUIET. EVEN THOUGH OUR SPANISH SUCKS WE SEEMED TO GET ALONG JUST FINE.
Stayed in December 2022
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