Pool needs some work

Renovations were underway —which was totally understandable. Some noisy fellow guests were being loud outside front entrance and in their room. Noise travels. But staff were courteous. Pool needs a little work perhaps. Access to excellent on-site restaurant/bar: Firestone

Stayed in September 2024

The bench by the door was covered in crumbs of some sort. There was a coffee pod left in the coffee maker. There was a lot of door slamming and noise as I was close to the elevator. The lighting in the bathroom was very dim, and made it impossible to do makeup.

The bed was comfortable although some of the pillow cases need to be replaced.

Stayed in August 2024

Mostly excellent service, but the whole place is a little run down and a little small town ticky-tacky. Housekeeping was mediocre with soiled carpet at the room entrance, easily shampooed out but not done, and an abandoned black T-Shirt in the wardrobe - how could competent housekeeping miss those? The restaurant was OK, decent menu, with one outstanding exception - mini creme brule for $3. Outstanding! Perfect! Most creme brule is overweight, over-wrought, too much and excessive. This perfect taste and quantity alone will bring us back. Many kudos to our server, Jacob. Friendly yet properly formal, knowledgeable and attentive.

Stayed in August 2024

Location and has a well known restaurant attached.

Stayed in July 2024

Nothing Place met all expectation

breakfast was excellent Staff very professional

Stayed in July 2024

not applicable

Not applicable

Stayed in July 2024

Everything was fine! No complaints.

The staff were extremely and friendly. They accommodated our moving truck in their parking lot. The beds were comfortable and it was a comfortable stay when driving through!

Stayed in July 2024

The pool could use some renovations.

Stayed in July 2024

Location. Mayor McGrath is a run down, very noisy and busy street in a poor section of town

Good value

Stayed in July 2024

Hot tub was closed

Nice restaurant

Stayed in May 2024

Loud guests in the hallways

Didn't know there was a breakfast.

Stayed in May 2024

The bathrooms are tiny and rooms a bit dated, Had to ask for coffee / tea as housekeeping only done by request.

The location is great, 5 minute walk to the ball field, right on main street so great access to shops and eateries. The on site pub / restaurant is EXCELLENT.

Stayed in May 2024

The beds were very firm and pillows too soft. The noise level coming from patrons in the bar and other guests was a disturbance to a good sleep

The location is easy to find and near a lot of amenities.

Stayed in April 2024

No water in the fridge

Never knew there was breakfast on sight...

Stayed in April 2024

There was a large event going on downstairs which was quite noisy so I wish we would have known this before booking. It did end early enough though that it didn't bother us or impact our sleep. Our friends booked the same room and when we visited them we found their room was much larger (better layout) than ours; I wish we could have picked between layouts to have a bit more walking room.

The price was good for the quality of room. We had a king room and the bed was massive. Room was clean. Mini fridge is nice to have. Staff when we checked in were very friendly and answered all of our questions.

Stayed in February 2024

The pool area did need cleaning. There were still dead bugs on the floor. Mosquitoes. It's January.

The hot tub was relaxing and I got the room to myself

Stayed in January 2024

My pillow was lumpy, like really flat and lumpy. The bed had not been cleaned, and there was a business card hiding in the sheets. There was hair in the sink. I just feel like the room wasn't cleaned well.

We liked the fact that my husband's work Christmas Party was in the same building. We book a room here every year for this party, this year was a disappointment.

Stayed in December 2023

We didn’t get breakfast because we arrived at 10:45 and breakfast is cut off at 11:00, so disappointed as they have never done that before.

Stayed in December 2023

We had a stain on our sheets

Breakfast was amazing

Stayed in November 2023

N/A

The amenities on the property

Stayed in October 2023

I'm in hotels every week for past many years and pillows seem to be difficult item in most places. I've been to this facility a few times and will return when in the area so my apologies for this report as the bed was good but pillows are lumpy and firm in most rooms I've stayed.

Wonderful facility Tea & coffee in room Firestone dining room & lounge Lovely staff always pleasant and helpful

Stayed in November 2023

I would have liked thicker towels

the quiet rooms

Stayed in October 2023

I was informed at checkin that a $100.00 security deposit was required. My credit card was charged for the full amount even though we paid cash upon checkout. Until I called the hotel nothing was done.

The beds were very comfortable. We didn't eat in the restaurant or the bar.

Stayed in August 2023

The price and the staff.

Stayed in August 2023