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  5. Reviews of Holiday Inn Santiago - Airport Terminal, an IHG Hotel

Reviews of Holiday Inn Santiago - Airport Terminal, an IHG Hotel 4 stars

Armando Cortinez Norte, 2150, 9031027 Santiago, Chile

#108 of 208 hotels in Santiago

Guests' Choice

Review score

Based on 1806 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.6

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    7.2

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 19 September 2024

    9.0
    Good but pricy
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Prices high and you are forced to buy drinking water.

    Very convenient for changing flights overnight

    Stayed in September 2024

  • Reviewed: 19 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted via mobile

    Leisure could do with an upgrade

    Good location, friendly staff, food nice and leisure facilities okay.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    A bit of cosmetic repair is required. Wall-mounted shower. Overprice. .

    Convenient location, attentive staff and a VERY comfortable bed, bed linen and pillows

    Stayed in September 2024

  • Reviewed: 9 September 2024

    9.0
    Great location, little hot water
    • Business trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No hot water in the shower

    Location was just 50m from terminal! It was very new and modern

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    Very good
    • Business trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Pour accessibility from road/transfer to the hotel. Not allowed to unload at the hotel

    Good location for flying in or out

    Stayed in September 2024

  • Reviewed: 5 September 2024

    9.0
    Very good
    • Business trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant service is not at the level

    The location

    Stayed in September 2024

  • Reviewed: 29 August 2024

    8.0
    Good for travellers
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The hotel was probably triple the price you pay in town. The price you pay for convenience, I guess

    The location next to the airport can't be beat for travellers. Wish we had more time to explore but we had an early flight. The breakfast was a good spread.

    Stayed in June 2024

  • Reviewed: 28 August 2024

    9.0
    Great location - the only option at the airport!
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    There were some issues getting my access card to work, but after 3 trips to the front desk it was sorted and the staff were very helpful. In an airport hotel it would be helpful to be able to get breakfast very early.

    Location for the airport domestic terminal could not be better. Rooms are fine (needed to ask for a hairdryer as the one in the room didnt work). Beds are comfortable. Rooms had good sound blocking.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Bath attached to shower

    Convenient and so close to airport. Good meals.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    8.0
    A comfortable and convenient stay at Santiago Airport (SCL)
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night

    Spouse's sensitive nose reacted to the whiff of mold from the bathroom, although I didn't see any.

    * Very convenient airport location, 5 minutes from Terminal 1 and 10 minutes from Terminal 2 * Helpful English speaking staff member * Breakfast was excellent * Comfortable room

    Stayed in July 2024

  • Reviewed: 21 August 2024

    8.0
    Relaxing and really nice food in restaurant
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    No slippers, bathroom amenities just pre filled soap pumps

    On Airport

    Stayed in August 2024

  • Reviewed: 17 August 2024

    9.0
    airport stay
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    - nothing

    - comfy beds - 5 min walk from terminal - swimming pool and hot tub onsite - good breakfast - good restaurant

    Stayed in July 2024

  • Reviewed: 17 August 2024

    9.0
    airport stay
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    - nothing

    - comfy beds - 5 min walk from terminal - swimming pool and hot tub onsite - good breakfast - good restaurant

    Stayed in July 2024

  • Reviewed: 17 August 2024

    7.0
    Good hotel, room facilities average
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    No Kettle or tea facilities in room, I was told to use the coffee machine, but of course the water tasted like coffee, so had to go to downstairs kitchen of hotel every time I wanted a Tea

    location only 5 minute walk to hotel from Airport

    Stayed in July 2024

  • Reviewed: 17 August 2024

    8.0
    Close to airport
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Close to airport

    Stayed in August 2024

  • Reviewed: 13 August 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    The laundry service was unavailable when checked in, and even the day before, when I called, they said it would be, so I guess better coordination between staff would be great. Hotel in general, would need renovation shortly. Check-in can take a bit longer than usual.

    There is no better location for an overnight stay at SCL airport, the domestic terminal is right in front of the hotel, international one is a 5-minute walk. Rooms are spacious and clean, sound insulation is ok. Breakfast is ok, it could be better. Didnt have time to try out the food at the restaurant, however, they have good G&T. The staff was welcoming. Overall, nice stay.

    Stayed in July 2024

  • Reviewed: 12 August 2024

    8.0
    Nice hotel. Restaurant was disappointing.
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    We went for dinner in the restaurant and it was a disappointment. The quality and selection of the food would have been fine except that they oversalted everything to the point of making it inedible. We don't except great food from an airport hotel -- but it would have been fine if they just didn't pour on the salt.

    Very nice airport hotel. Clean rooms, nice bedding, super convenient to flights. Staff are friendly and helpful. If you have a long layover, this is really the only place I would stay for convenience.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    8.0
    An outstanding choice for location if travelling with short stopover time in Santiago airport
    • Business trip
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Expensive for the size and quality of the room, but I guess this is a reasonable price for the premium location. No minibar. Some fittings starting to look worn out.

    Location and very helpful and efficient front desk staff. Excellent noise proofing in room. Good restaurant.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    7.0
    Great location, everything else could be better
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    The rooms were very old The breakfast was very bad both in quality and quantity (it was constantly empty and took a long time to refill) They have a "spa" that opens at 10am and closes at 8pm so there is no opportunity to use it. It's also not really a spa, just a pool and a sauna. It feels like this used to be a nice hotel but now it's just run-down.

    It's ok for an airport hotel. Really this is a place to walk into from the terminal in the evening and walk out to the terminal in the morning, I could see the check-in counters from my bed. The reception staff is very friendly.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    stayed here for a couple of hours only, extemely close to airport, just mins walk

    Stayed in June 2024

  • Reviewed: 25 July 2024

    7.0
    Good, too expensive for chilean standard
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Too expensive

    Location

    Stayed in July 2024

  • Reviewed: 23 July 2024

    9.0
    Great option for overlay at SCL
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    Some parts of the hotel are showing signs of aging and need more upkeep, particularly the floor and carpet feels a bit uneven in some places.

    The hotel is conveniently located a walking distance from both international and national terminals making it a great spot to layover time. You have also food options at the hotel and at both terminals as well. The rooms are functional and good size. Sound proofing from outside is fantastic, no noice of airplanes at all compared to other airport hotels. The breakfast is also good. The bed and pillows are comfortable. Checking and checkout was a breeze, and the staff was very helpful. If you are part of the Hilton membership you get a complementary water and possibility of checkout until 12 noon.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    8.0
    Very good
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    View and price.

    Hotel services, location, staff friendliness.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    7.0
    Close to the airport, but not great stay
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    check in was too slow, the key to my room did not work (twice I had to go down), rooms were not connected (travelling with children), had to leave early and there was no food available, noises from the phone at 2 AM, furniture need renewing

    Close to the airport (although not inside), dinner was good, bed and pillow were ok, quiet place.

    Stayed in July 2024

Showing 1 – 25

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