San Enrique 446 , 2340000 Valparaíso, Chile
#11 of 44 hotels in Valparaíso
Guests' ChoiceBased on 62 hotel reviews
9.1Cleanliness
9.5
Comfort
9.3
Location
9.6
Facilities
9.2
Staff
9.6
Value for money
8.8
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 22 September 2024
Roberto
United StatesNothing
We had a great stay in the hotel. The staff was very friendly and they solved all of our questions. I will definitively come back to Somerscales.
Stayed in September 2024
Reviewed: 8 August 2024
Andrea
United StatesComfortable room/beds, great breakfast spread, convenient location near lots of shops, restaurants and sightseeing. Great customer service.
Stayed in August 2024
Reviewed: 25 July 2024
Corinna
GermanyNothing
The Service was excellent
Stayed in July 2024
Reviewed: 17 April 2024
Per
SwedenVery good location. Value for money.
Stayed in April 2024
Reviewed: 28 March 2024
Paul
United StatesNothing. Everything was fantastic.
Amazing colonial building and decor, with beautiful oil paintings by original owner Thomas Somerscales (1842-1927). Great common areas to soak in the colonial vibe. Huge comfortable room. Great location. Friendly staff. Nice breakfast.
Stayed in March 2024
Reviewed: 21 January 2024
Jillian
United KingdomLovely homely hotel with not much to dislike. Tea making available on return in the afternoon. Nice lounge where guests chatted. Only one of the staff was less helpful and begrudgingly would help us . Hector was very helpful at all times and charming with it.
Good breakfast in Chilean style. Scrambled eggs also offered. Delicious fruit and juices.
Stayed in January 2024
Reviewed: 21 January 2024
Robert
United KingdomWould have liked a safe in the room
Firstly Hector is excellent. The location is perfect for anyone who’s able bodied. Good breakfast. Beautiful house and furniture.
Stayed in January 2024
Reviewed: 20 January 2024
Beate
United KingdomWould have been nice to have a kettle in room
Great location, charming boutique hotel where it feels like time stood still. Attentive staff, very helpful.
Stayed in January 2024
Reviewed: 10 January 2024
Matthew
United Statesabsolutely wonderful staff. entire stay was excellent. I highly recommend.
Stayed in January 2024
Reviewed: 25 November 2023
Michael
United KingdomWe would have liked hot drink facilities in the room.
The receptioist was really nice and helpful. The outside spacecwas nice.
Stayed in November 2023
Reviewed: 12 November 2023
Christine
United StatesExcellent location in a colorful area.
Stayed in November 2023
Reviewed: 11 November 2023
Guido
SwitzerlandUnder the sink in our bathroom the pipes were very dirty.
The hotel is extremely well located in cerro Alegre. The room was very spacious end the breakfast was perfect. A special note to Hector who hosted us in an amazing way.
Stayed in November 2023
Reviewed: 2 October 2023
John
United KingdomA little less noise from the street
Location,decor and friendliness. The bedroom and public spaces were nicely decorated and welcoming and full of interesting decorations and furniture
Stayed in October 2023
Reviewed: 26 September 2023
Simon
CanadaAt night there are many nearby dogs that bark all night (not the fault of the property of course!) but the walls are thin and so had to wear ear plugs to get a good sleep.
Thé location is perfect and we got good sea views on a clear day. The property is a beautiful old period home that has been well maintained. Overall great.
Stayed in September 2023
Reviewed: 28 July 2023
James
United KingdomClean and friendly hotel with lovely rooms.
Stayed in July 2023
Reviewed: 11 July 2023
Keryn
New ZealandThe only downside was not being able to control the heating in the room.
Lovely property with an interesting history. Walkable to everything we wanted to see including La Sebastiana Museo de Pablo Neruda. Lots of restaurants and cafes really close. The room was nice with lots of natural light. The bed and pillows were comfortable. The fruit, eggs and bread for breakfast were a nice way to start the day. The staff were helpful and approachable.
Stayed in July 2023
Reviewed: 1 July 2023
Ari
United StatesNothing!
The property was fantastic. The breakfast was delicious. The staff was incredible. The location was perfect.
Stayed in June 2023
Reviewed: 14 May 2023
Heather
United Kingdomparking garage is a small garage with tight squeeze lots of stairs but that is Valparaiso!
great reception staff with brilliant recommendations if you choose the room with balcony, a brilliant view of the city at night and when the sea fog clears! very attentive staff and breakfast service make sure you check what days you stay in Valparaiso as Sunday/Monday is very quiet not all restaurants open but staff gave us options. provided secure parking easy to get to most attractions on foot on route 68 a stop off or day trip to Casas del Bosque vineyard is highly recommended.
Stayed in May 2023
Reviewed: 3 April 2023
Eric84k
NetherlandsBeds are too hard.
Beautiful hotel, friendly staff, great location.
Stayed in March 2023
Reviewed: 31 March 2023
Hayley
United StatesNo air-conditioning and could have used more towels.
Hector was amazing and the location and space was lovely. A delicious breakfast each morning, with helpful hints as what to see and do in Valparison.
Stayed in January 2023
Reviewed: 9 March 2023
Sandra
AustraliaNothing to improve upon here.
Excellent service from our arrival until our departure. We were met at the entrance of the hotel, and helped with our luggage, shown to our room which was delightful, and with a spectacular view. Charming hotel, welcoming and helpful staff.
Stayed in February 2023
Reviewed: 25 February 2023
Betty
United StatesThe staff was excellent. Breakfast excellent also. Charming ambience.
Stayed in February 2023
Reviewed: 22 February 2023
Marek
United Statesbathroom door creaked so visits there in middle of the night we’re not possible to conduct in silence.
superb location and views fro balconies. very clean and comfortable. Manager was exceptionally helpful and cheerful. breakfasts were memorably tasty
Stayed in February 2023
Reviewed: 20 February 2023
Bastian
Germanyno warm water when I did a shower at night (after late night arrival) very high prices for the minibar
the house , the staff and the location
Stayed in February 2023
Showing 1 – 25
Nibionno, Italy
Kuta, Indonesia
Marina di Massa, Italy
Gudauri, Georgia
Guangzhou, China
Rome, Italy
Tainan, Taiwan
Villahermosa, Mexico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content