The unpaved road to the hotel is quite rough (we had rentacar)

Very interesting architecture of the hotel, big comfortable room with modern bathroom (even floor heating). Breakfast was nice. Location is good, just short distance from town, 5min with car. Staff was extremely nice and helpful, specially Marcelo who helped us in urgent situation. There is parking in front of the hotel. Would definitely reccomend.

Stayed in April 2024

Wi-fi is not good

Nice room with a wonderful view over the bay Very nice restaurant with good food, wine and service

Stayed in March 2024

The hotel has a truly amazing location and a great view. This is very original architecture: as if hidden in the mountain slope or buried in the ground. The hotel was very comfortable. The room was large, well equipped and nicely designed. The hotel has free private parking. The breakfast was just great!!! The hotel staff was friendly and very helpful.

Stayed in February 2024

Reception staff was very helpful.

Stayed in March 2024

The one thing that could improve is the corners of the beds in the room we stayed were protruding, and we found ourselves hitting our shins pretty hard a few times. The beds themselves were very comfortable. I would suggest putting a towel or something on the corners if this appears to be a problem for you.

I liked the artistic flair of the hotel. I loved the warm bathroom floors which I did not expect. The view was wonderful. The French young woman at reception was amazing and helped us book some tours that we were not sure how to do. Of course, the tours were splendid. Honestly, all the staff was great, including the people who worked in the dining area. They had an excellent breakfast. They also had complimentary coffee and teas you could get from the dining area at any time. We did enjoy a nice dinner here also. We bought some stuff in the gift shop that was very nice and not overpriced. I also learned to like mate (an Argentian drink) from a young man who worked there. Please let the staff know that we are extremely grateful for the time we spent there and that I'm currently drinking a mate:)

Stayed in April 2024

Staff was absolutelly fantastic. All people at the reception were very friendly and helpful. They helped us with everything. The hotel is very nice, perfect breakfast. If we come back, for sure to that hotel. Thank you!

Stayed in April 2024

Cozy hotel both stunning views and excellent kitchen. We stayed several days and loved every minute of it!

Stayed in March 2024

A minor thing- there was no moisturiser/ body lotion in the room.

The views, the rooms and the food - all great

Stayed in April 2024

Wifi works badly in the rooms, not at reception though Breakfast could be slightly improved in terms of availability of food

Beautiful architecture and location (uber with 2k to downtown) Large rooms Super large bathroom with floor heating <3 Nice reception and service (taxi reserve, excursions) We loved Blanca (dog) Good day cleaning

Stayed in April 2024

Immaculate Hotel. Very helpful, warm and delightful staff. Great food. Great bathroom. Has hot tub. Beautiful location looking straight over bay to mountains. You can either walk into town (25mins) or they are very happy to organise a cab. Thank you for a lovely stay. A bed never felt so good after O trek!

Stayed in March 2024

Everything was fantastic.

Great views, staff and atmosphere.

Stayed in March 2024

Breakfast was perfect, beds are comfy, room warm and cosy. View is spectacular!

Stayed in March 2024

rooms got rather hot. I'm sure I could have turned the radiator down if i knew how.

staff was exceptional.

Stayed in March 2024

Absolutely amazing place to stay in Puerto Natales. The rooms are very spacious and clean, the breakfast was very delicious and the staff very friendly and welcoming. Highly recommend this hotel to anyone traveling to Puerto Natales.

Stayed in March 2024

Its a few miles from town but very walkable.

Great spot with excellent staff. The restaurant was good as well. Rooms were spacious, beds cosy and the washrooms large. The hotel has a funky design that works.

Stayed in January 2024

The hotel is outside the city center, so you won’t have restaurants in a walking distance.

Very nice hotel with exquisite architecture, and awesome landscape! We were pleased with a beautiful sunset during our dinner at the hotel! Large rooms with big bathrooms. Breakfast with plenty of options. We appreciated having dinner at the hotel. Returning to Puerto Natales, I would definitely book this hotel again.

Stayed in February 2024

Could be nice to have a bath or a hot tub. However I liked everything!

Beautiful location outside town, nice room with a view, comfort facilities where you can relax before and after exploring Patagonia. But the excellent staff makes a difference, with great attention, service, tips and helpful info. They take an extra step, and it seems they're happy working and helping guests. They were all great! Really nice people. I also took their lunchbox to my day trekking which was well prepared.

Stayed in February 2024

magnificent view

Stayed in February 2024

The hotel is nicely located outside Puerto Natales on a small hill overlooking the lake. You need a car to get there. Good hotel restaurant and friendly staff. Th3 hotel is a bit dilapidated and underlined. In my view, it’s rating is overstated.

Stayed in February 2024

That we only stayed on night!

A uniquely positioned hotel just outside Porta Natales, yet within walking distance. Nestled into the hillside and almost invisible from a distance, its exterior is clad with earth bricks, blending in harmoniously with the surroundings. The service is friendly and helpful, the rooms are pleasant, offering views of the hills, adjacent lake, and mountains. The interior exudes a stylish yet natural ambiance. The restaurant boasts fantastic views of the lake and mountains, offering delicious food and an impressive wine selection.

Stayed in January 2024

View of the water from the room window. Large glass windows throughout the breakfast area for a beautiful view of the landscape and water. The architecture of the hotel is very unique and we loved it.

Stayed in January 2024

Stunning design

Stayed in December 2023

Perfect and quiet get away with super comfy beds, great views and nice staff! Plus floor heating in the bathroom :-) and healthy and good breakfast!

Stayed in November 2023

Slightly far from town, but walkable or 5000 peso taxi.

Loved the contemporary decor, view from the room, employees at front desk and restaurant.

Stayed in January 2024