Spissstrasse 52, 3920 Zermatt, Switzerland
#18 of 477 hotels in Zermatt
Guests' ChoiceBased on 209 hotel reviews
9.5Cleanliness
9.6
Comfort
9.7
Location
9.4
Facilities
9.7
Staff
9.4
Value for money
9.3
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 10, 2024
Janette
United KingdomI liked everything
Great room, fantastic spa, yummy breakfast
Stayed in September 2024
Reviewed: August 28, 2024
King
United KingdomSpa, pool and facilities
Stayed in August 2024
Reviewed: August 27, 2024
Al
United KingdomAll liked
The facilities offerd by the hotel
Stayed in August 2024
Reviewed: August 23, 2024
Jayshree
United KingdomRoom was excellent for family. Big size rooms and bathroom. I was not expecting the kitchen but there was a kitchen with all required things. Overall very good facility and we really enjoyed the stay. Breakfast was good and there was multiple options. Spa was available but I haven’t used it.
Stayed in August 2024
Reviewed: August 22, 2024
Jan
Czech RepublicEverything was just perfect. Beautiful wellness area, amazing staff, delicious breakfast and the room was simply amazing. Perfectly clean, very spacious, modern and with everything you could need.
Stayed in July 2024
Reviewed: August 17, 2024
King
United KingdomThe place is very clean and pretty, and have a nice spa and swimming pool after whole day activities. All the staff in the resort are very nice and helpful. Highly recommend this resort and will go to there in next time in Zermatt.
Stayed in August 2024
Reviewed: August 10, 2024
Heather
United States of AmericaRoom was a bit warm
Location, spa amenities, porch, staff, etc! We had a view of the Matterhorn from our porch!!!
Stayed in August 2024
Reviewed: August 7, 2024
Dan
CanadaNothing.
Spacious, modern rooms, amenities are top notch, this hotel felt like an oasis from the moment we checked in. Perfectly situated in a quiet area, this hotel met all of our expectations and beyond! Will definitely be staying here again in the future!
Stayed in August 2024
Reviewed: August 1, 2024
Cecilia
PortugalLocation was excellent and the environment was very nice. We were greeted by a Portuguese lady who made us feel welcome right from the get-go. We got an upgrade when we got to the hotel and stayed in a family room instead of the budget room we had booked, the room was amazing with a wonderful view to the mountains. We were sad we couldn’t enjoy more the hotel and the facilities like the pool. Breakfast was amazing with so much variety! We definitely want to go back!
Stayed in May 2024
Reviewed: July 29, 2024
Sangeetha
IrelandKeep up the good work. Maintains the same quality and organization
The room was so spacious. Excellent bathroom. The bath products provided were of excellent quality. Amazing location friendly staff. Well organized and delicious break fast spread. So in love with the pool spa facilities. Special mention to the spacious bathroom and facilities and products. Excellent location. Not far from station. Pickup facility. Over all a wonderful experiensed. Left the place much relaxed and happy.
Stayed in July 2024
Reviewed: July 28, 2024
Chris
United States of AmericaNo reason to dislike anything
This whole experience blew our minds. We expected budget rooms, but got a full blown resort with the best amenities ever. I am now looking for reasons to return. Absolutely perfect stay, just wish I would’ve stayed longer
Stayed in July 2024
Reviewed: July 21, 2024
Muthukumar
United States of AmericaNothing wrong, bathroom could use a door
Clean large rooms
Stayed in July 2024
Reviewed: July 13, 2024
Yoon
SwitzerlandWe had a large room, clean, with big bathroom. Spa access was great to have. Breakfast was pretty good too.
Stayed in July 2024
Reviewed: June 19, 2024
Jayakumar
SingaporeNothing in specific
Location, staff and facilities
Stayed in June 2024
Reviewed: June 12, 2024
Jeanie
Singaporeour shower drainage was a little slow and flooded a little, but still acceptable.
Rooms were big, beds and beddings were very comfortable. Toilet and bathroom was huge! Whilst waiting at the lobby, complimentary tea and cakes were provided which was a nice touch. Breakfast was excellent. Cheese board spread was good.
Stayed in June 2024
Reviewed: June 10, 2024
Oliver
United States of AmericaNothing negative to say.
Clean and comfortable room. Great spa facilities. Good location. Shuttle from the train is a great amenity but it’s not very far and easily walkable.
Stayed in June 2024
Reviewed: June 7, 2024
Shankar
IndiaIt was really good. More than expected
Stayed in June 2024
Reviewed: June 7, 2024
Naphak
Switzerland- Good location. Walk from train station 5 mins. - Clean and big room. Really suite for us because we have baby. - Nice breakfast. Many choices to eat. - In the room has small fridge and coffee/tea machine. - Many towels
Stayed in June 2024
Reviewed: June 7, 2024
Naphak
Switzerland- Good location. Walk from train station 5 mins. - Clean and big room. Really suite for us because we have baby. - Nice breakfast. Many choices to eat. - In the room has small fridge and coffee/tea machine. - Many towels
Stayed in June 2024
Reviewed: May 16, 2024
Dmitri
United States of AmericaNothing
Good, friendly staff.
Stayed in May 2024
Reviewed: May 11, 2024
Renae
AustraliaNothing!
Breakfast was great! Reception and check in was amazing. Pick up/drop off from the train station was very handy. Afternoon Tea everyday in the Lobby area was lovely. Staff very helpful and knowledgeable. Would definitely return if visiting Zermatt
Stayed in May 2024
Reviewed: May 5, 2024
Shabnam
GermanyNothing
Everything perfect
Stayed in May 2024
Reviewed: May 2, 2024
Davina
United KingdomThe upgrade and the spa
Stayed in May 2024
Reviewed: April 24, 2024
Jenna
AustraliaNothing!
The room was massive and you get to use the facilities such as the pools and hot tubs. There is a games room which is great for the kids. The bathroom is massive and even included kid sized robes and slippers! You have free pick up from the station which is a nice touch too. Great stay in a beautiful hotel with great facilities 😊
Stayed in April 2024
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