Zeughausgasse 28, 3011 Bern, Switzerland
#5 of 44 hotels in Bern
Guests' ChoiceBased on 943 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.8
Facilities
9.0
Staff
8.9
Value for money
8.4
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 23, 2024
Daniel
United KingdomNo tv in room (to keep Little one entertained)
Location
Stayed in August 2024
Reviewed: September 23, 2024
Mai
VietnamAwesome and friendly staff! Super clean and tidy room!
Stayed in September 2024
Reviewed: September 22, 2024
Louise
AustraliaWe loved our stay here, the facilities were great, location was perfect, would stay again and highly recommend.
Stayed in September 2024
Reviewed: September 22, 2024
Barnes
United KingdomEverything.
The hotel feels well loved by the staff, it has a lovely home feel about it. Very comfortable and spectacular views from the roof.
Stayed in August 2024
Reviewed: September 22, 2024
Rachel
SwitzerlandWe had two towels for two people, but some extras would have been nice. No closets, but there was room to hang clothes on hangers along the wall. We stayed for just one night and it was all fine, plus the price was really good for the location. Overall it was great for the price, I was totally comfortable and happy with my stay.
Comfortable bed, great location, easy check-in and bag storage, basically everything I wanted for a hotel
Stayed in September 2024
Reviewed: September 21, 2024
Becky
United States of AmericaOnly a slightly larger room would have been better but really we loved this place a lot! Perfect for a short stay in Bern!
Super easy electronic access to the building. Our room was small as described but was very modern and super cute. Very on trend! The bathroom had a separate shower and the whole place was super clean! The location was superb!
Stayed in September 2024
Reviewed: September 18, 2024
Elisa
ItalyA really persistent cleaning staff tried to enter the room multiple times before check out time. Also the couches in the common rooms need some cleaning.
Simple check in/out, beautiful common areas, unlimited water/coffee/tea ect., stunning terrace and perfect location... overall a cozy hotel with really cool vibes
Stayed in September 2024
Reviewed: September 17, 2024
Mady
United States of AmericaIt was a great location. Rooms were comfortable & clean. The decor was so chic. Loved the easy access to get in and the luggage room was convenient. Would recommend to anyone!
Stayed in September 2024
Reviewed: September 13, 2024
Penny
CanadaPeople friendly staff!
Stayed in September 2024
Reviewed: September 13, 2024
Federico
NetherlandsThe bed and the complementary coffee
Stayed in September 2024
Reviewed: September 13, 2024
Marcelo
BrazilThe staff, location , the facilities. Everything are great !
Stayed in September 2024
Reviewed: September 13, 2024
Harsh
IndiaThe size of the room was smaller than expected
Location was superb!
Stayed in September 2024
Reviewed: September 13, 2024
Debra
United States of AmericaLocation was perfect. Room was clean and comfortable, although small. Great shower. Very roomy 'lobby' area.
Stayed in September 2024
Reviewed: September 11, 2024
Gunn
United KingdomEverything done on an app even the key. Had to always have my phone with me and husband had no access without me
Location and decor
Stayed in September 2024
Reviewed: September 10, 2024
Nancy
MonacoHotel is quiet but neighbours and cleaning staff closing doors is very loud in the mornings. Doors open outward into the hallway which is unusual and can be confusing at first making you feel that you are locked in the room. The digital keys on your phone are a decent back up, but a hassle as there are several keys for outer, inner door and room. You need to open your phone each time, and some of us need to have reading glasses handy. Best to go to the first floor on arrival and have a keycard made.
Very clean and modern. Comfortable bed and pillows. Great location with good restaurants. Five minutes walk to train station.
Stayed in September 2024
Reviewed: September 9, 2024
Ching-yi
Taiwannope
everything you can find in the public area!
Stayed in September 2024
Reviewed: September 7, 2024
Klemens
SwitzerlandThe pure online experience works but is somewhat clunky. Plus, the breakfast experience is less than optimal.
The location is excellent.
Stayed in September 2024
Reviewed: September 5, 2024
Eileen
United States of AmericaWe loved how every detail was looked after in such a creative and innovative way! Can’t wait to return!
Stayed in September 2024
Reviewed: September 4, 2024
Maureen
United States of AmericaFirst impressions matter. When we arrived, the online checkin did not work. There was a phone number to call but no one answered. I called several times. So we stood in the vestibule with luggage for a very long time. We got in as someone was exiting--not a great system. We got zero explanation as to why staff did not answer the phone. It is not a good welcome to feel locked out upon arrival. Notes said they would be available 8a-8p.
The public areas were beautiful: interesting decor, well stocked, spacious.
Stayed in August 2024
Reviewed: September 4, 2024
Christine
New ZealandWe were in a studio within the roof so there were vertical beams in the room as well as the sloping roof. A little hard to negotiate in the dark. The shower opened straight into the main room.
The staff were lovely. The location is excellent as it is very central. There is a large public space where there is free coffee, tea, and snacks. They also provide various spreads so even though there is no breakfast, you can buy something very close by and then use what is available at the hotel. The room was comfortable and spacious.
Stayed in September 2024
Reviewed: September 3, 2024
Khatera
AustraliaEverything about this hotel is perfection! The great staff, kitchen and living areas are a big bonus!
Stayed in September 2024
Reviewed: September 2, 2024
Valerie
SwitzerlandVery cool building. Small but practical and clean room. Make sure to check out the rooftop!
Stayed in July 2024
Reviewed: September 1, 2024
Diana
MexicoIt was not enough conditioner in the shower :(
First of all my room was awesome, it was wide for a solo traveler and the bed was comfortable with a big window at front strange but nice. The location was near train station walking, the fact that you can use your phone as key was really cool and easy to use just takes a few minutes to get used to it but if you want you can have a keycard for free with the iPad. Amenities are nice, you can prepared your own food or grab coffee, tea, fruits, jelly, cookies for free and staff are welcoming. I had a great time and I’ll be back soon 🤍
Stayed in July 2024
Reviewed: August 31, 2024
Oleksandra
UkraineThis can be a disadvantage if you live with friends/relatives - the shower is inside the room and its door is quite transparent. We were fine with it
This is probably the most ergonomic design I have ever seen in my life! Our room was small but everything was thought out. Plus, the common area is absolutely gorgeous - not only does it have tea, coffee and some treats, but it also has a games room! A rooftop is nice as well
Stayed in August 2024
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