rue du marche 1, 1820 Montreux, Switzerland
#24 of 92 hotels in Montreux
Guests' ChoiceBased on 538 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.6
Facilities
8.3
Staff
9.3
Value for money
8.3
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 23, 2024
Siew
SingaporeNothing
The towel is so plush!
Stayed in June 2024
Reviewed: June 21, 2024
Shruti
IndiaBathrooms were small .
Very well located .
Stayed in June 2024
Reviewed: June 21, 2024
Shaw
MalaysiaNear to the main street and few minutes walk to the lake side
Stayed in May 2024
Reviewed: June 20, 2024
Patti
United States of AmericaBathroom was almost part of the room with opaque glass separating the room from the bathroom. No A/C which would have been fine if there had been a fan of some sort in the room.
Love the location and the staff were all so nice and helpful! Rooms were nice and modern.
Stayed in June 2024
Reviewed: June 15, 2024
Ken
United States of AmericaRoom, particularly the bathroom, was on the small side. Average breakfast buffet.
Convenient location - to train and lakefront. Modern decor. Helpful, friendly receptionist. Popular restaurant as part of the hotel.
Stayed in June 2024
Reviewed: June 11, 2024
Cheryl
New ZealandGreat location with easy access to the train station and the lake and it was a bonus to have our own kitchenette. Friendly and helpful receptionist.
Stayed in May 2024
Reviewed: June 6, 2024
Michael
United KingdomNo tea / coffee making facilities in the room.
Helpful staff, very clean, good location for town centre, short walk to the train station.
Stayed in June 2024
Reviewed: May 30, 2024
Linda
CanadaBathroom was extremely small. A large person might not be comfortable.
Location
Stayed in May 2024
Reviewed: May 28, 2024
Neil
AustraliaThe safe was too small to even fit an iPad . A small fridge in the room would have been nice. A kettle was provided but no cups, tea bags, coffee or creamer.
Good location on main bus route and close to train station and boat pier. Nice view over the lake. Small but nice balcony. Comfortable bed. Quiet when windows closed, but even ok with them open. Friendly staff.
Stayed in May 2024
Reviewed: May 27, 2024
Ieva
EstoniaN/A
Our accomocation was great! The room was very simple, but very clean and had all the basics needed. Location was perfect. Restaurant was great! Self checkin instructions very clear. Thank you!
Stayed in May 2024
Reviewed: May 26, 2024
Jason
South AfricaThe beds were very comfortable and the location the best ever! The restaurant was also great.
Stayed in May 2024
Reviewed: May 25, 2024
Meng
SingaporeNil
Good location with nice view facing the lake
Stayed in April 2024
Reviewed: May 24, 2024
David
United States of AmericaThe choices of breakfast could be more varieties. Although there are choices of cold lunch meat, cheeses and bread, broiled eggs are cold and no hot meat like bacon or sausage.
Location is good, 10 minutes walking distance from train station, 2 minutes from the lake bank. Breakfast is good value even though you have to pay extra, Front desk staff - Palmi is extremely friendly and helpful.
Stayed in May 2024
Reviewed: May 23, 2024
Stephen
United States of AmericaWhile I didn't mind that the bathroom was small. I didn't think there was much privacy due to the smoked glass and gap in the door.
Close to everything. Very clean. Staff was very friendly. Room was clean.
Stayed in May 2024
Reviewed: May 16, 2024
Arturs
United KingdomHotel is excellently located, staff were very helpful and friendly, breakfast was great.
Stayed in May 2024
Reviewed: May 16, 2024
Lauren
United States of AmericaKind staff, clean room, convenient location, very good value for price
Stayed in May 2024
Reviewed: May 16, 2024
Anne
AustraliaNothing
Everything.., comfortable beds…good size room…great, helpful reception staff…there is a lift …
Stayed in May 2024
Reviewed: May 15, 2024
Nour
United Arab EmiratesClean hotel I arrived at night so had a special way to check in The room was up a small flight of stairs but I had small luggage everything else was perfect, clean and just enough to to stay the night.
Stayed in April 2024
Reviewed: May 10, 2024
Katherine
United States of AmericaGreat location. Lovely room. Wonderful staff.
Stayed in April 2024
Reviewed: May 9, 2024
Bp_ch
SwitzerlandThe room had a kettle,which is nice but sadly useless because there were no cups nor tea or coffee. The cleavage heavy photos all around the hotel were a bit odd. Would be good if we automatically got the tourist card covered by the tourist tax instead of having to ask for it.
Room was spacious and comfortable, very nice bathroom, view of the lake and we got a free upgrade to a room with a balcony. Excellent location in the heart of Montreux just by the lake. Friendly staff.
Stayed in May 2024
Reviewed: May 9, 2024
Duncan
South AfricaGreat hotel. Penthouse was amazing.
Stayed in May 2024
Reviewed: May 5, 2024
Emma
United KingdomPerfect location, great dinner and wine at the restaurant and a super comfy bed and room with everything very well thought out. A perfect place to land after a long day of travelling.
Stayed in May 2024
Reviewed: May 4, 2024
Rand
United States of AmericaNot a thing.
I applaud the management on one of the best boutique properties I have ever stayed. The staff represents the property so well that I was ready to move in permanently.
Stayed in April 2024
Reviewed: May 3, 2024
Khairi
MalaysiaStaff was friendly and the room was exceptional. The room was comfortable and the balcony overlooking the lake was perfect. Complete kitchen and a nice living room.
Stayed in April 2024
Limoges, France
Fira, Greece
Varkala, India
Cagliari, Italy
Monterosso al Mare, Italy
Madrid, Spain
Korčula, Croatia
Castellinaldo, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content