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Reviews of Hotel Cristal Design 3 stars

4, rue Pradier, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland

#65 of 109 hotels in Geneva

Guests' Choice

Review score

Based on 682 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.4

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 13 November 2024

    8.0
    modern rooms close to the train station
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 2 nights

    the TV is rather small; breakfast choice could be a bit better

    clean and modern rooms; interesting (and space-efficient) arrangement of the room/bathroom; close to the train station but in second row, thus, not too noisy outside

    Stayed in November 2024

  • Reviewed: 3 November 2024

    9.0
    Best location for people who needs to stay closer to the airport.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient location. Almost inside train station. Much better than hotels near airport which has shuttle service available as the hotel provide you the city card that allows you to take a train to Geneva airport.

    Stayed in November 2024

  • Reviewed: 28 October 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The staff was so snobbish.

    The location is right next to the central station. There’s so much restaurant around. Close to local tourist spots. Modern and clean

    Stayed in October 2024

  • Reviewed: 17 October 2024

    8.0
    Easy access from the train station to drag heavy luggage.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The bathroom door should have darker colour for better privacy.

    I like the colour of the room. Chic & sweet.

    Stayed in September 2024

  • Reviewed: 8 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    We would be happy to have a small fridge, more storage for theree. And the most important thing is a seperate bathroom with an actual door. A glass half way closing door in a large room won't do it.

    We loved the location, cleanliness, great hotel staff. Clean cut looks are good.

    Stayed in October 2024

  • Reviewed: 8 October 2024

    8.0
    The hotel location is easy access to both public transport and attractions.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was spacious and well-suited for three guests, featuring three single beds. However, we found the beds and pillows to be less comfortable than expected. Breakfast was decent but could be improved. Some items, particularly pastries, were not refilled during our visit, and when we requested more, the staff simply said no.

    The hotel is ideally located, just a 3-5 minute walk from convenient transportation options including trains, buses, and trams. There are numerous cafés and restaurants nearby, and a shopping mall is close by. It’s also a pleasant 10-minute walk to the lake and the historic old town. The hotel is very clean and offers good WiFi. The service at the reception was excellent, especially Marco, who provided invaluable assistance when we checked in, helping us navigate the area and recommending places to visit.

    Stayed in October 2024

  • Reviewed: 4 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The room was gloomy and depressing.

    The location is super convenient Easy to go anywhere from the hotel.

    Stayed in October 2024

  • Reviewed: 22 September 2024

    9.0
    Basic but with all essentials, clean and central location
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    No irons or water in the room

    Very clean and compact. Central location

    Stayed in September 2024

  • Reviewed: 17 September 2024

    9.0
    Convenient location, helpful staff, quiet rooms, good breakfast.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Room was a little warm.

    Helpful staff, good breakfast, comfortable bed.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Short stay in Geneva
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    The location is very close to the train station. The hotel is basic but modern and pleasant.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Good

    Good

    Stayed in August 2024

  • Reviewed: 15 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Location was excellent, close to the major attractions and transport. Room was clean and comfortable.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    9.0
    Enjoyed our stay and would return if required to stay in Geneva again.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights

    Excellent location and room was clean and comfortable. Breakfast was excellent

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    location, cleanness

    location was excellent, close to train station.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 10 September 2024

    8.0
    Perfect place if traveling by train!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Loud neighbors but not the hotel’s fault.

    Very convenient to the train station and lake. Clean rooms and friendly staff.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Stylish hotel with many positives but with a few irritating aspects.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 5 nights

    Bed was low and hard, lighting was stylish but not practical. Only 1 chair for 2 people. Pillow was difficult to shape into a comfortable supporting shape (for 1 of two guests).

    Location was very central, cleaning staff were great, other staff were very good, breakfast was very good, shower was very good.

    Stayed in September 2024

  • Reviewed: 5 September 2024

    7.0
    Convenient location, staff is ok (but not friendly), and noisy on the 7th floor
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Rooms on the 7th floor are noisy. Breakfast is served on the 8th floor and the noise of moving chairs woke me up.

    Convenient location

    Stayed in September 2024

  • Reviewed: 3 September 2024

    7.0
    Great location. Fair price reflects some minor shortfalls.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was basic. No iron or iron board given to use in your own room which is given routinely anywhere and in less rated hotels. Not convenient to take things to iron into basement regardless of what floor you are in, is it? The room can be too "cosy" and efficient in its use of what space there for some people to handle. Beds are quite low relative to the level of floor and too soft so can be uncomfortable for certain groups of people.

    Great location. Right next to the train station. Very near any convenience shops you require and many restaurants.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    9.0
    Brilliant location and staff within a 10 minute walking distance of Lake Geneva
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Brilliant location, close to the central train station, with restaurants, fast food chains and shops within walking distance. For those in need of a caffeine fix a well known chain is on the corner if you turn left out of the main entrance. A 10 minute walk from the hotel and you are on the shores of Lake Geneva. Brilliant staff, very friendly and polite, even found an umbrella for me to borrow, when it was raining. Room was clean with bathroom and shower, a safe for your valuables, a kettle with coffee and tea.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    8.0
    Fair price - very amicable personnel
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No place to store the clothes , bathroom (wc) with little privacy

    Location and welcoming from the personnel Flexible and amicable , toiletries good.

    Stayed in August 2024

  • Reviewed: 31 August 2024

    7.0
    Good location. Bad bathroom.
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Could not get past the total lack of privacy in the bathroom. Between the translucent walls, the hole for a door knob and large crack between door and frame. You could hear and partially see every sight and sound. The sink was outside the bathroom. It was unusually hot, so the AC had trouble keeping up til late at night.

    Location was within easy walking distance of lake, old town. I liked the light color scheme. Size was as slightly larger than expected of a downtown large city hotel-there was a desk in the room.

    Stayed in August 2024

  • Reviewed: 30 August 2024

    9.0
    Convenient, clean, quiet
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    Rooms were small-ish and no fitness facilities, but I’m from the US and those things are standard here, but know that’s not the case elsewhere. There wasn’t really anything I “didn’t like” about the property.

    The location was great. 2 minute walk to the train station, 2 minutes to a lot of restaurants and 7 minutes to Lake Geneva

    Stayed in August 2024

  • Reviewed: 26 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The room had some weird smell. Maybe they should change the cleaning liquid

    Great idea for managing the space of the room with just one door: both for the bathroom and the room. Excellent staff with good knowledge of English. The hotel is next to the railway station. The airport is just 10ish minutes away by train, the old town 15min easy walking

    Stayed in August 2024

Showing 1 – 25

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