The check in was convoluted and slow. It did not seem that we were checking in, but rather getting into our own residence. No help with the luggage, no clear instructions regarding the location of our rooms and not a traditional welcome we usually expect from a hotel of this level. Nonetheless, everything was in order and after we got into our room, service improved somewhat. Our room was not cleaned the first day of our stay, even though we left the room unoccupied for more than 3 hours with the sign on the door.

The room as spacious, comfortable and offered everything we hoped for, including a lot of storage space and a functional kitchen. The room was clean upon arrival and the location right in front the ice machine was perfect for our demands. The breakfast offerings were fewer than usual, but attended all our expectations. The location of the hotel was as we wished, in the village center, a short walk from all restaurants and shops.

Stayed in July 2024

Slightly worn

Location

Stayed in September 2024

Nothing.

Everything.

Stayed in September 2024

Great location close to everything but quiet. Beautiful comfy bed with crisp with linen and comfortable pillows. Plenty of room and self contained in case you are inclined to cook for yourself! Breakfast while basic was included in the price.

Stayed in September 2024

I had to leave early due to emergency. There was non recourse for leaving

Great location

Stayed in August 2024

seem hard to cool the room down in the warm weather.

location is excellent, room decor very nice, and in great condition.

Stayed in September 2024

Can’t think of anything

Fantastic hotel and room overlooking the mountains.

Stayed in September 2024

No room service

Location, upgrade

Stayed in September 2024

Cost of parking on top of your accommodation fee but then it’s the same elsewhere.

The property is located within the village so everything is walking distance including the gondolas, shops and restaurants. The beds were the most comfortable of our trip so far.

Stayed in September 2024

Decent room and good location

Booking.com

Stayed in September 2024

*Nothing

*Great breakfast. *Lovely pool space!

Stayed in September 2024

Amazing location. Large room, self catering if needed. Amazing views. Will definitely stay there again!

Stayed in September 2024

None

I love everything about the Pan Pacific Whistler Village Centre.

Stayed in September 2024

1. Being charged extra for parking 2. Breakfast food was not labelled for allergens, that is the cooked food. For example, the scrambled eggs we made from powder and not fresh. We requested for this to be done but was not. Basically it was the same for all three mornings that we ate there.

We have no complaints on this location. It is well placed in terms of the village and the room was not noisy at night. Conveniently located by a parking garage. Rooms are spacious and well furnished with a well stocked kitchen area. They were cleaned every day and all staff were friendly and helpful. Breakfast was included.

Stayed in September 2024

Breakfast was adequate coffee v good. The scrambled eggs disappointing

Lovely check in experience and the guys running the valet parking fantastic!!

Stayed in September 2024

Pricey

Great breakfast, very helpful staff!

Stayed in September 2024

Staff are very helpful & friendly.

Stayed in August 2024

Centrally located. No car needed. Fully equipped and comfortable suite.

Stayed in August 2024

Breakfast was ok, nothing exceptional, we chose to have breakfast in the room some of the days.

Visiting in the summer with 3 kids. Excellent location right in the middle of the village, easy access to groceries, restaurants and shops. Spacious apartment, fully equipped kitchen, very pleasant pool, everything spotless.

Stayed in July 2024

When I checked in, no one mentioned the free parking for EVs, so we almost didn't get this added perk until someone caught it after we checked out and paid our bill, including parking. They refunded us, but it would have been nice to know that beforehand. Better signage for vegan breakfast options would be helpful as well. I also hope to see more transparency on sustainability efforts than generic signage—what community aspects are you involved in specifically, etc.

We booked a suite perfect for a slightly more extended stay. It had a cozy living area, a fantastic bed, and a fully equipped kitchen. The included breakfast was a nice bonus. I loved that they offer free parking for EVs. It is in a great location within walking distance of everything. Everyone on the staff was terrific. Having the Raven bar on the restaurant on site is excellent as well.

Stayed in August 2024

Minor thing- beds were very soft.

Wonderful hotel, wonderful location, tasty food, super friendly and helpful staff. The apartment was gorgeous, we wanted to move in.

Stayed in August 2024

There was EV charging provided by the hotel, but we were never able to access it as other guests were staying over the time limit and parking without charging. We ended up paying extra to park in a different garage with better charging.

Stayed in August 2024

Breakfast

Property is beautiful and really great room. Only thing we did not like was breakfast.

Stayed in August 2024

Excellent apartment with very comfortable beds in an excellent location with underground parking

Stayed in August 2024