I could not get the Nespresso machine in our room to function and had to forgo trying it; the guests in the room above us were noisy.

Everything about this property was impressive. It was beautiful, clean, and had amazing staff. The food at the restaurant was delicious. We were so glad we stayed here and ate here. The staff were exceptionally accommodating, and friendly. Front desk staff checked us in early (though we could not yet access our room) but promised to call and let us know when the room was ready, which they did. The front desk clerk gave us vouchers for the Malahat Skywalk, which saved us time and money at the actual venue, and gave me extra decaf coffee pods when I asked for them. The restaurant menu was diverse and the service prompt and efficient. Food was cooked to perfection. Staff had no issues letting us eat earlier than our reservation, which we appreciated. We enjoyed this mini get away immensely and we will be back to try out the pool and the indoor fitness facilities. The view from our room was AMAZING!

Stayed in June 2024

The property is a little ways out of town. For us it worked because we were travelling from Victoria to Nanaimo so it helped split the drive up.

The property is absolutely beautiful, it does not feel like a classic hotel at all. It is very quiet and relaxing! The rooms are clean and nicely renovated and there is an amazing view from every part of the property.

Stayed in May 2024

I didn’t like the cheap toilet paper. I’ve been to other places with septic systems and never had such bad toilet paper.

Beautiful view. Clean and very nice.

Stayed in May 2024

My only issue was that shower door does seal at the bottom and there was a puddle on the floor I had to clean up after, oh and the frogs or toads were quite loud at night. I have one recommendation I decided not going to the restaurant as the prices were a bit steep. Maybe consider giving a discount or gift card to the guests of the resort, I wanted to eat there but if I did for all meals it would have added like $250 to my costs and there isn't a cheaper option on site. I chose to goto local places instead saving alot of money and it was also quality food, but I would have liked to eat on site to save the complicated drives to go very short distances on the hwy and heard the food was good at your restaurant.

Overall the experience exceeded my expectations and was a great value. I would recommend it to anyone wanting to visit the island. The view from my room was breathtaking and I had a large balcony. I plan on coming back with my family in the near future.

Stayed in May 2024

Unfortunately the pool heating system was not working so we couldn't swim.

Stayed in March 2024

Checkout is always too early and I wish there was more time

The view was amazing

Stayed in April 2024

The view is awesome, the food at the onsite restaurant is delicious, staff are really welcoming. Had a really great time staying at Villa Eyrie resort. My partner and I are both very satisfied with the staying and dining experience.

Stayed in March 2024

Carpet in the common area of the spa Villa leading to my suite need replacing.

Thanks for the upgrade. Beautiful view

Stayed in March 2024

The pool was a bit too chilly for us so we did not stay in long.

Food was amazing and the bed was super comfy. We both had an excellent sleep, both nights. The view from our room was stellar.

Stayed in November 2023

The wine in the restaurant was quite expensive and due to the location of the hotel there are no other restaurant options nearby. Apart from that everything was great.

We had a beautiful view from our room. The room itself was very comfortable and clean. The staff were friendly and welcoming. The food in the restaurant was delicious.

Stayed in September 2023

Unbeatable views and room. Exquisite food. All around a great stay.

Stayed in October 2023

Lack of information about surrounding area. Restaurant.

Views. Balcony.

Stayed in September 2023

The restaurant was wonderful. The people were friendly The beds were comfortable The grounds were kept very nice and the view from our room was great!!

Stayed in September 2023

Nothing! Very very happy with our stay

Everything! The room was beautiful with an amazing view, the pool and lounge decks were great as well

Stayed in September 2023

Long waits for meal orders to arrive. epensive

View, Room, Facilities

Stayed in September 2023

Incredible view ! I will be def coming back!

Stayed in August 2023

Our dinner on our 1st evening was very poor- tasteless mush We both said that we have never had a meal anywhere to our 70+ years that was so objectionable. The 2nd evening we ate in Victoria at a less expensive but beautiful restaurant & had an amazing meal. The staff were fantastic. All the stairs to our suite were difficult for seniors. Very much appreciated the help to have our luggage taken up to our suite. Not your fault, but the wasps were a deterrent to sit Outside & enjoy the balcony & view.

Breakfast was excellent . Location was great . The master suite was beautiful but the bedroom lacked a chair or other furniture pieces. Very sparse. No where to put any clothing that was removed for the evening ( housecoat etc)extra items, my purse, jewellery except on the floor. There should have been a dresser & chair in the bedroom Master bedroom toilet had a very unpleasant, foul smell. Hot tub was amazing touch. Loved the balcony & the view.

Stayed in August 2023

The staff were amazing. So friendly and accommodating. Samantha could not have been nicer. The views at the property are beyond beautiful, the food was delicious and our room was huge. We had a big king size bed AND a comfortable pull out couch. The room had a patio with comfy chairs for relaxing and looking out at the view. The swimming pool and facilities were super clean and lovely. The view from the deck was astoundingly beautiful.

Stayed in August 2023

Nice staff, food worth a visit

Stayed in August 2023

I felt the additional deposit on the room should have been returned sooner. It took over 2 weeks to show on my credit account.

We loved the vista from this mountain locale. The room was nicley decorated and very clean. The welcome message was a nice touch.

Stayed in July 2023

Too bad we couldn’t stay longer.

The hotel is awesome. Super nice view and very clean room. The room comes with a bathtub with an awesome view. The food in the hotel’s restaurant is very nice as well. Only a few minute drive to Malahat skywalk.

Stayed in July 2023

The restaurant took 1 hr and 36 mins to serve our food, even though we made a reservation 2 weeks in advance.

The view was exceptional in the room! I really enjoyed the room and the indoor pool with the view!

Stayed in July 2023

A little too expensive. Wish our suite had a bath tub.

Loved the views, the location, the pet friendly suites, the spa. The friendly staff are very accommodating. Jack Weeks at the Alpina Restaurant is the best!!

Stayed in July 2023

Upstairs guests were extremely loud late at night and early in the morning, both in the hallway and in their room. Bed wasn't terribly comfortable and the curtains were worn (some small holes) and a bit stained. We have an EV, and it was unplugged by someone after we plugged it in at the charging station.

Lovely views, cozy and well stocked rooms. Loved the jet tub! Wonderful pool, great parking, and very well-kept grounds.

Stayed in July 2023