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Reviews of Travelodge by Wyndham Thunder Bay ON 2 stars

450 Memorial Avenue, P7B 3Y7 Thunder Bay, Canada

#24 of 24 hotels in Thunder Bay

Guests' Choice

Review score

Based on 1184 hotel reviews

4.3

Score breakdown

  • Cleanliness

    5.3

  • Comfort

    5.4

  • Location

    6.5

  • Facilities

    4.8

  • Staff

    7.0

  • Value for money

    5.0

  • Free WiFi

    5.9

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Showing 1 – 25

  • Reviewed: 29 November 2024

    3.0
    Wasn't good
    • Business trip
    • Solo traveller
    • Business King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs a tonne of updates, like everything..

    NA

    Stayed in November 2024

  • Reviewed: 17 November 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cons: Outdated. The booking was for a king and the bed was the only thing good about the room. Was rather pricey and extremely small, the elevator reminded me of a service one. Pros: The lovely staff member helped me with the door, as I had my two kids plus bell hop filled with luggage and check in was a breeze, also had free parking, was pet friendly and offered breakfast. Stayed here as I was doing a long distance road trip for a move. Served its purpose and did what it needed too.

    Stayed in November 2024

  • Reviewed: 18 October 2024

    5.0
    Unprofessional workers
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The manager who refused to give me a paper copy receipt of my paid stay. I was told by this manager that it wasn't his job to print out a receipt for a paying customer, and all the staff that printed out receipts were doing it wrong. As a customer, I pay his wages !!!

    The room and our welcome for arrival and breakfast. Did not like our checkout, he refused to give me my receipt copy.

    Stayed in October 2024

  • Reviewed: 18 October 2024

    4.0
    Disappointing
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was an icebox and no way to turn off the AC. Blankets were to thin, curtains didn’t cover the entire window and there was blood on the sheets on one of the beds.

    Staff was friendly

    Stayed in October 2024

  • Reviewed: 10 October 2024

    3.0
    It was a terrible experience. Worst hotel on our journey by far.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was in complete disrepair. Our toilet paper holder was loose and coming off the wall. The wallpaper was peeling off the wall. The tub leaked out water st the bottom onto the floor. The hall and room smelled bad. The outside door and door to our room didnt shut properly unless you manually pulled on it and with so many strange people hanging around I did not feel safe. The bed was very uncomfortable and we only had one pillow each. The breakfast was so bad I didnt even eat. I never complain and give bad reviews but I would never advise anyone to stay

    Nothing. It was terribly run down

    Stayed in October 2024

  • Reviewed: 7 October 2024

    5.0
    Passable
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Fire alarm went off and no one knew what was going on. Front desk couldn't tell what was going on. People were going in and out the front doors during the alarms . When alarm was off no one was told they could go back into building. Also the smell of weed was awful on first floor. All most unbearable at times. Flies in room. Dead Flies on ceiling in bathroom. Small Flies in sink, bathroom tub. Bathroom walls dirty. No receipt under door during the night. Had to ask several times for a receipt. Breakfast, several customers hoarding heaping plates of food and not leaving anything for others. These customers brought plates to room and returned for more heaping plates full several more times

    Convenient location

    Stayed in October 2024

  • Reviewed: 27 September 2024

    5.0
    Passable
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The side door wasn't working.

    The gentleman at check in was great.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    AC loud and smelly THC

    Towels

    Stayed in September 2024

  • Reviewed: 11 September 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    older building, dirty hallway carpet, peeling wallpaper, no soap in bathroom sink, not even any plastic glasses. asked for extra blanket, had to leave message and never responded or brought blanket.

    central location, lots of parking. good price point

    Stayed in September 2024

  • Reviewed: 7 September 2024

    4.0
    Prices are ridiculous and staff don't seem to care
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The staff is rude and the front desk were nowhere to be seen

    Location

    Stayed in September 2024

  • Reviewed: 6 September 2024

    5.0
    Old hotel - Suitable for travellers who need one night stay
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Other reviews are truly reflecting the hotel. No internet. Bathroom is really old.

    No thing

    Stayed in September 2024

  • Reviewed: 3 September 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    cleaning nd supplies wasn’t enough

    staff

    Stayed in September 2024

  • Reviewed: 3 September 2024

    3.0
    I travel a lot for work and was very disappointed in the quality of this stay - will not book again at Travelodge.
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Way too overpriced for what it was. Arrived after a 10 hour day of driving to pay $175 for one person for a 6 hour stay in a room with no wifi for my work calls, dirty carpets, curtains that didn’t close so light poured in on ground level, and the tub didn’t drain so you end up standing in water. Will not be returning.

    That there was a room available last minute

    Stayed in September 2024

  • Reviewed: 30 August 2024

    5.0
    Disappointing quality for a Travelodge
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Three small pillows and a very thin blanket on a king size bed. Very noisy AC. Main floor hallway had a strong dog smell in the morning. Disappointing quality for a Travelodge. Will not stay there again.

    Location was good for us. Room was okay.

    Stayed in August 2024

  • Reviewed: 24 August 2024

    3.0
    Not up to par with the other Travel lodges we have stayed at including the one the night before. ThI
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were never able to get on the Wifi, there were bags of garbage in the hallways. When we got to the room the door was ajar and was very difficult to open and close. The fire escape to the rear had the door held open. The carpet was so dirty in front of the fridge that it was sticky. The bathtub had paint peeling and the tap leaked so bad we had to put a cloth into the tub so we couldn’t hear it all night.

    The staff were very pleasant and helpful. They were able to freeze some water bottles for us.The towels were nice new, white and fluffy.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    5.0
    Ok but not very restful and the breakfast room is a nightmare!
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    One older member of staff on reception was very ignorant, and just seem to act like we were not there after our long drive it wasn't appreciated. Maintenance of room was poor the bathroom had so much caulking on it there is no way it will ever leak! Your breakfast room is way to small for a hotel of that size and should be moved some where else much larger.

    I was able to park our 16' trailer near the room even though the parking was filling up fast. Breakfast was good and the lady overseeing was very helpful. Most reception staff were friendly and professional

    Stayed in August 2024

  • Reviewed: 21 August 2024

    5.0
    Good stay. Was only there one night before surgery and left for home after surgery
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Washroom in our room was very dated. My bed had a 8 inch cut in mattress making a large in the bed.

    Good selection. Good hours for service

    Stayed in August 2024

  • Reviewed: 20 August 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean carpet, blankets on the bed Garbage from renter no to be under the bed. Cleaner bathroom, especially around the toilet

    Stayed in August 2024

  • Reviewed: 17 August 2024

    3.0
    No return
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was very poor internet quality. The room had a bad smell to it. There were only 12 Liberal news channels available on the television in the room, no entertainment channels. It's not worth the money.

    The breakfast staff.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    4.0
    Disappointing
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We stayed for 3 nights. Separate dates in July, all 3 rooms had showers that did not work well. 202, 203 and 204. Water keeps flowing out of tap when you switch to the shower

    Stayed in July 2024

  • Reviewed: 14 August 2024

    4.0
    Wont stay there anymore. Staff was welcoming but the rest was bad.
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Pillows suck bog time and they only provided a few so no choice for comfort.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The property needs to be renovated as it is not very pleasant to stay.

    Stayed in July 2024

  • Reviewed: 7 August 2024

    5.0
    Just ok
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The poor internet connection (none of us cannot connect as advised by staff that it was due to having many guests which shouldn't be for a hotel), the old carpet, the smell of smoke in the lift, showers are really old designs, and found some small insect on the carpet.

    The breakfast and location was ok.

    Stayed in August 2024

  • Reviewed: 29 July 2024

    3.0
    Felt dingy
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty windows, worn carpet, no chair at desk,sink drained poorly.

    Location was good. Breakfast was decent

    Stayed in July 2024

Showing 1 – 25

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