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Reviews of Clarion Pointe 3 stars

1100 Redcliff Dr SW, T1A 5E5 Medicine Hat, Canada

#16 of 24 hotels in Medicine Hat

Guests' Choice

Review score

Based on 505 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    8.2

  • Facilities

    7.2

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 3 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool not clean

    Good service, great breakfast.

    Stayed in September 2024

  • Reviewed: 25 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    breakfast was amazing!!!!! excellent location off the highway.

    Stayed in October 2024

  • Reviewed: 2 October 2024

    8.0
    Would stay there again
    • Leisure trip
    • Couple
    • Standard Queen Room - Non Smoking
    • Stayed 2 nights

    Ants in the room on the side table by the bed

    Tv worked well and cooling kept the room comfortable

    Stayed in September 2024

  • Reviewed: 25 September 2024

    8.0
    overall satisfactory and pleasant.
    • Business trip
    • Solo traveller
    • Standard Queen Room - Non Smoking
    • Stayed 5 nights

    the AC in my room wasn't working, so the heat was uncomfortable. that's all really.

    Breakfast was very good, staff was very friendly and helpful, pool was fun.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Their restaurant staff were rude

    It was very clean and family oriented

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A bit noisy especially early mornings when people where leaving

    Room was very nice clean and comfortable. Hot tub, pool and water slides were clean and well maintained.

    Stayed in August 2024

  • Reviewed: 5 September 2024

    6.0
    Great except for the pool
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    The pool was VERY unclean. The corners were full of dirt and bugs and misc. The rounded area was also very unclean. It was not good to let the children anywhere near the sides. It was fun though. You just need a shower after because you feel gross.

    I loved the staff. They were so kind and friendly and very efficient.

    Stayed in July 2024

  • Reviewed: 27 August 2024

    7.0
    It was good for the price and beds were comfortable
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights

    The front desk didn’t have us booked for the right amount of nights but fixed right away. Some things still need to be updated. The next day we had to redo keys and internet as they didn’t update our days.

    The water park and hot tub were nice. We ate at the restaurant there and it was excellent. It looks like they are trying to redo the rooms.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Non Smoking
    • Stayed 3 nights

    fix the air conditioning

    There is no control for the air conditioning, I've stayed in 3 different rooms and the a/c doesn't work very well in any of them.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    I would stay here again
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was awesome! Staff was great

    Stayed in August 2024

  • Reviewed: 13 August 2024

    7.0
    Despite the few problems, we would stay again. Good value for money.
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 2 nights

    The air conditioning was a bit noisy and couldn't be adjusted. Since I was in town for surgery and a ground floor room was not available, the walking distance was a challenge. (It would have been okay otherwise). One of the mornings there was no hot water so had to have cold shower. Didn't have time to inform front desk as we had to leave.

    There was a good variety of breakfast foods. It was open for a good window of time so we could enjoy it at a time convenient for us. We also very much enjoyed the dinner and service in the Cliff. The pool looked nice. We didn't have time to enjoy it, maybe next time. Bed was comfortable.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    8.0
    Stay was very enjoyable and comfortable
    • Business trip
    • Couple
    • Standard Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location

    Staff very friendly and professional

    Stayed in August 2024

  • Reviewed: 2 August 2024

    7.0
    Comfortable bed but room needs updating
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Outdated rooms with damaged furniture, light bulbs missing, bathroom fan hanging from the ceiling, bathroom door all rotten at the bottom, head board peeling and falling apart

    The breakfast was fresh, hot and had a nice variety of items to choose from.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Just a little old but clean

    Good location pool and free breakfast 👍😊

    Stayed in July 2024

  • Reviewed: 29 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very good restaurant Comfy bed and pillows

    Stayed in July 2024

  • Reviewed: 18 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    TV remotes didn't work and TV difficult to operate. Bedroom dark.

    Swimming pool was great and kids enjoyed the hydroslide. Plenty of choices for breakfast, and all fresh.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    7.0
    Otherwise, very clean and comfortable, and the Indian food in the restaurant was outstanding.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The shower wall had been overlooked during cleaning (maybe just behind the shower curtain). A prior guest must’ve been sick and missed the toilet. And the lamp in the darkest corner of the quite spacious room didn’t work or the bulbs were burnt out so the room was quite dark.

    Modern and clean

    Stayed in July 2024

  • Reviewed: 30 June 2024

    8.0
    This is the place to stay in Medicine Hat
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    I didnt like missing the opportunity to swim in the attractive pool

    surprisingly good restaurant. Nice front desk staff, nice restaurant staff Easy to find from highway.

    Stayed in June 2024

  • Reviewed: 23 April 2024

    6.0
    All around good!
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool heater was not working. Made it hard on my child

    Location, room and breakfast

    Stayed in March 2024

  • Reviewed: 29 February 2024

    7.0
    We will be back...
    • Business trip
    • People with friends
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It's under new Management and not quite all of the conveniences and there yet...there was no free coffee in the lobby, no bar soap in the rooms for showering or washing up with...just small stuff! The restaurant menu was overly East Indian fair, which isn't bad if you like that style of food and I do, my companions...not so much! The Beef Vindaloo was Awesome!! It should included more western style foods, not just beef or chicken burgers. Our rooms were close to the Restaurant, the hallway was very noisy and could here every word spoken...not to mention the Kids hockey teams that were present, the yelling and screaming was ALOT!

    The Hotel is in a great location...at the intersection of Highways #1 and #3. easy to see find and access. The Staff was very friendly, the hotel is self was clean.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room - Non Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The breakfast selection was great. A little far of a walk to get there but none the less it was great. The pool was decent could have been warmer.

    Stayed in January 2024

  • Reviewed: 25 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not enough shampoo. One tiny bottle

    Pool and breakfast were great

    Stayed in February 2024

  • Reviewed: 21 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Beds were very firm and old. Headboards were VERY noisy. Back of bathroom door was dirty. Room was very warm and had to open the window and ask for a fan.

    Rooms were decently clean. Lobby was very nice. I liked that there was water and drinks available for purchase in the lobby

    Stayed in February 2024

  • Reviewed: 20 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool area is not clean

    Staf very nice, good price

    Stayed in February 2024

Showing 1 – 25

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