1100 Redcliff Dr SW, T1A 5E5 Medicine Hat, Canada
#16 of 24 hotels in Medicine Hat
Guests' ChoiceBased on 505 hotel reviews
6.9Cleanliness
7.4
Comfort
7.5
Location
8.2
Facilities
7.2
Staff
8.4
Value for money
7.8
Free WiFi
8.4
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End of dialog contentReviewed: 3 November 2024
Kateryna
CanadaPool not clean
Good service, great breakfast.
Stayed in September 2024
Reviewed: 25 October 2024
Shannon
Canadabreakfast was amazing!!!!! excellent location off the highway.
Stayed in October 2024
Reviewed: 2 October 2024
John
CanadaAnts in the room on the side table by the bed
Tv worked well and cooling kept the room comfortable
Stayed in September 2024
Reviewed: 25 September 2024
Jagger
Canadathe AC in my room wasn't working, so the heat was uncomfortable. that's all really.
Breakfast was very good, staff was very friendly and helpful, pool was fun.
Stayed in September 2024
Reviewed: 12 September 2024
Andrea
CanadaTheir restaurant staff were rude
It was very clean and family oriented
Stayed in September 2024
Reviewed: 11 September 2024
Michael
CanadaA bit noisy especially early mornings when people where leaving
Room was very nice clean and comfortable. Hot tub, pool and water slides were clean and well maintained.
Stayed in August 2024
Reviewed: 5 September 2024
Bruno
ChileThe pool was VERY unclean. The corners were full of dirt and bugs and misc. The rounded area was also very unclean. It was not good to let the children anywhere near the sides. It was fun though. You just need a shower after because you feel gross.
I loved the staff. They were so kind and friendly and very efficient.
Stayed in July 2024
Reviewed: 27 August 2024
Tracy
CanadaThe front desk didn’t have us booked for the right amount of nights but fixed right away. Some things still need to be updated. The next day we had to redo keys and internet as they didn’t update our days.
The water park and hot tub were nice. We ate at the restaurant there and it was excellent. It looks like they are trying to redo the rooms.
Stayed in August 2024
Reviewed: 25 August 2024
Catherine
Canadafix the air conditioning
There is no control for the air conditioning, I've stayed in 3 different rooms and the a/c doesn't work very well in any of them.
Stayed in August 2024
Reviewed: 18 August 2024
Cheryl
CanadaBreakfast was awesome! Staff was great
Stayed in August 2024
Reviewed: 13 August 2024
Jackie
CanadaThe air conditioning was a bit noisy and couldn't be adjusted. Since I was in town for surgery and a ground floor room was not available, the walking distance was a challenge. (It would have been okay otherwise). One of the mornings there was no hot water so had to have cold shower. Didn't have time to inform front desk as we had to leave.
There was a good variety of breakfast foods. It was open for a good window of time so we could enjoy it at a time convenient for us. We also very much enjoyed the dinner and service in the Cliff. The pool looked nice. We didn't have time to enjoy it, maybe next time. Bed was comfortable.
Stayed in August 2024
Reviewed: 7 August 2024
Higdon
CanadaLocation
Staff very friendly and professional
Stayed in August 2024
Reviewed: 2 August 2024
Robert
CanadaOutdated rooms with damaged furniture, light bulbs missing, bathroom fan hanging from the ceiling, bathroom door all rotten at the bottom, head board peeling and falling apart
The breakfast was fresh, hot and had a nice variety of items to choose from.
Stayed in August 2024
Reviewed: 31 July 2024
Karen
CanadaJust a little old but clean
Good location pool and free breakfast 👍😊
Stayed in July 2024
Reviewed: 29 July 2024
Kennnedy
CanadaVery good restaurant Comfy bed and pillows
Stayed in July 2024
Reviewed: 18 July 2024
Trish
New ZealandTV remotes didn't work and TV difficult to operate. Bedroom dark.
Swimming pool was great and kids enjoyed the hydroslide. Plenty of choices for breakfast, and all fresh.
Stayed in July 2024
Reviewed: 15 July 2024
Rachelle
CanadaThe shower wall had been overlooked during cleaning (maybe just behind the shower curtain). A prior guest must’ve been sick and missed the toilet. And the lamp in the darkest corner of the quite spacious room didn’t work or the bulbs were burnt out so the room was quite dark.
Modern and clean
Stayed in July 2024
Reviewed: 30 June 2024
David
CanadaI didnt like missing the opportunity to swim in the attractive pool
surprisingly good restaurant. Nice front desk staff, nice restaurant staff Easy to find from highway.
Stayed in June 2024
Reviewed: 23 April 2024
Tannis
CanadaThe pool heater was not working. Made it hard on my child
Location, room and breakfast
Stayed in March 2024
Reviewed: 29 February 2024
Alberta
CanadaIt's under new Management and not quite all of the conveniences and there yet...there was no free coffee in the lobby, no bar soap in the rooms for showering or washing up with...just small stuff! The restaurant menu was overly East Indian fair, which isn't bad if you like that style of food and I do, my companions...not so much! The Beef Vindaloo was Awesome!! It should included more western style foods, not just beef or chicken burgers. Our rooms were close to the Restaurant, the hallway was very noisy and could here every word spoken...not to mention the Kids hockey teams that were present, the yelling and screaming was ALOT!
The Hotel is in a great location...at the intersection of Highways #1 and #3. easy to see find and access. The Staff was very friendly, the hotel is self was clean.
Stayed in February 2024
Reviewed: 27 February 2024
Grant
CanadaThe breakfast selection was great. A little far of a walk to get there but none the less it was great. The pool was decent could have been warmer.
Stayed in January 2024
Reviewed: 25 February 2024
Kimberly
CanadaNot enough shampoo. One tiny bottle
Pool and breakfast were great
Stayed in February 2024
Reviewed: 21 February 2024
Ashley
CanadaBeds were very firm and old. Headboards were VERY noisy. Back of bathroom door was dirty. Room was very warm and had to open the window and ask for a fan.
Rooms were decently clean. Lobby was very nice. I liked that there was water and drinks available for purchase in the lobby
Stayed in February 2024
Reviewed: 20 February 2024
Murillo
CanadaPool area is not clean
Staf very nice, good price
Stayed in February 2024
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