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  5. Reviews of Sandman Signature Edmonton Downtown Hotel

Reviews of Sandman Signature Edmonton Downtown Hotel 4 stars

10235 101 Street, T5J 3E9 Edmonton, Canada

#50 of 81 hotels in Edmonton

Guests' Choice

Review score

Based on 1397 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 23 December 2024

    9.0
    Superb
    • Family with young children
    • Premium Grand Room, 1 King Bed, Top Floors
    • Stayed 1 night
    • Submitted via mobile

    The opioid addiction center and drug hand out is in the same district and the amount of addicts in the area was overwhelming at times

    The staff was good upgraded the room for us which was a nice touch. Location to Rogers is very convenient for events .

    Stayed in December 2024

  • Reviewed: 17 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed
    • Stayed 3 nights
    • Submitted via mobile

    Homeless people everywhere !

    Stayed in December 2024

  • Reviewed: 16 December 2024

    9.0
    All family members enjoyed accommodations for our weekend and plan on coming again next year!
    • Leisure trip
    • Family with young children
    • Deluxe Room, 2 Queen Beds, Middle Floors
    • Stayed 1 night

    Parking and early check in with luggage before event at Roger’s Place was excellent!!

    Stayed in December 2024

  • Reviewed: 5 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed
    • Stayed 1 night

    The elevators were incredibly slow and the parking cost was pretty steep.

    Location was good, rooms were nice and the staff were great.

    Stayed in December 2024

  • Reviewed: 20 November 2024

    9.0
    Great location
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed
    • Stayed 1 night

    Was in town for a concert. They have only 3 elevators and quite a number of floors so can be a lineup for getting up to your room depending on timing.

    Good size rooms, comfy beds, great location

    Stayed in November 2024

  • Reviewed: 20 November 2024

    9.0
    great location, great rate for downtown hotel
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed
    • Stayed 4 nights

    rooms need a bit of updating - we could see that bathroom doors needed a painting but looked like they just refreshed around the handle in a different colour - also bed was sagging to middle - we selected a king size bed but both of us kept falling into the middle of the bed

    Great location for going to a hockey game at rogers centre - no need to even to outside - room was spacious and comfortable loved that chop steakhouse is located in hotel for a nightcap

    Stayed in November 2024

  • Reviewed: 14 November 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Room, 1 King Bed
    • Stayed 2 nights

    Forget about getting a table at CHOP on game night. As a solo traveller on business I was turned away at 4:30 pm from what was a nearly empty restaurant because I did not have a reservation. I'm not sure that is a business model I would personally go with.

    Very convenient if in from out of town working in the MNP tower. Lots of parking in a roomy, heated parkade.

    Stayed in November 2024

  • Reviewed: 11 November 2024

    7.0
    Great day other than the parking tickets despite paying the parking fee.
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    I received two parking tickets despite paying the parking fee for each night. Although they will have them cancelled out, I felt it should not have happened in the first place had they have done their job and for that reason I deducted a few points. The Chop House which is the closest restaurant is not recommended. The evening supper involved a hefty long delay in getting our food despite having a reservation for well over a week and a very inedible beef dip. When brought up to the restaurant they offered to take it off yet. The bill came with the full charge the following morning and the morning before they were out of more items than they were in. They have a very limited breakfast menu, and with the amount of items they were out of it made the breakfast menu nearly nonexistent. I would suggest a back up plan for breakfast or any meal

    The place was very clean great location to Roger Centre.

    Stayed in November 2024

  • Reviewed: 2 November 2024

    9.0
    My stay at the Sandman was ideal for the conference I was attending in Edmonton.
    • Business trip
    • Solo traveller
    • Standard Room, 2 Queen Beds
    • Stayed 4 nights

    The room was located at the conference venue.

    Stayed in October 2024

  • Reviewed: 31 October 2024

    8.0
    Excellent location. perfect for events at Rogers place or Commonwealth stadium
    • Leisure trip
    • Group
    • Standard Room, 2 Queen Beds
    • Stayed 3 nights

    Our check in time was 3 pm and we arrived at 5:45 due to traffic coming from Calgary. We were informed that our room was still not ready due to a late check out. we had a concert at 7pm. The first front desk staff was extremely rude and didnt seem to care or want to help. after a half hour wait we spoke to the other desk agent who was very helpful, called the cleaning staff and our room was ready 5 minutes later.

    location was excellent. close to transit and walking distance to Rogers place and many Restaurants.

    Stayed in August 2024

  • Reviewed: 30 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room, 2 Double Beds, Middle Floors
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in August 2024

  • Reviewed: 28 October 2024

    9.0
    Overall the stay was great!
    • Leisure trip
    • People with friends
    • Standard Room, 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Furniture is old and needs replacement.

    Central to everything. Staff were wonderful.

    Stayed in October 2024

  • Reviewed: 27 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    No comment

    Parking is very accessible. The facility has great access to Roger's Place

    Stayed in October 2024

  • Reviewed: 19 October 2024

    8.0
    Would stay here again for sure!! Front desk staff need more education.
    • Business trip
    • Family with young children
    • Standard Room, 2 Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Prices of breakfast and parking are very steep. Highly suggest a continental breakfast to be included.

    Hot tub and pool were spot on! Location amazing and elevators quick and easy.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    9.0
    Nice stay
    • Business trip
    • Solo traveller
    • Standard Room, 1 King Bed
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing to complaint about

    The room was very nice and the View Form the room was good

    Stayed in September 2024

  • Reviewed: 10 October 2024

    9.0
    Fantastic
    • Business trip
    • Group
    • Deluxe Room, 2 Double Beds, Middle Floors
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and helpful stuff. Excellent attitude all around. Love it.

    Stayed in September 2024

  • Reviewed: 28 September 2024

    8.0
    I give it 10/10
    • Leisure trip
    • Solo traveller
    • Standard Room, 1 King Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing it was a perfect place to stay.

    The hotel is very close to Roger's place and it's very safe to walk around the area. This trip was my second time and I'll probably stay again since it's so close to Roger's place for events

    Stayed in September 2024

  • Reviewed: 27 September 2024

    9.0
    Recommended
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed
    • Stayed 1 night

    Front desk clerk when we checked in could have been a robot. Either doing really well keeping professional while going through something personal, or they should consider another type of job, because they certainly find zero joy there.

    Room was nice and clean. Great bed. Pillows a little big/fat, but that's just my personal preference. Good water pressure in the shower.

    Stayed in September 2024

  • Reviewed: 25 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room, 2 Double Beds, Middle Floors
    • Stayed 2 nights
    • Submitted via mobile

    Location. Room very nice

    Stayed in August 2024

  • Reviewed: 24 September 2024

    9.0
    Superb
    • Business trip
    • Group
    • Standard Room, 1 King Bed
    • Stayed 3 nights

    The Gym is quite limited, could get more dumbells, barbells etc.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed
    • Stayed 3 nights
    • Submitted via mobile

    At one point my room key card stopped working, went to the front desk to get it fixed, still didn't work, then the staff gave me a new key card and all was good.

    It was great. Overall a wonderful experience. I would stay here again. I stayed for Metallica weekend so the place was sold out and everything was awesome.

    Stayed in August 2024

  • Reviewed: 23 September 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Room, 2 Queen Beds
    • Stayed 1 night

    Beds were amazing, location was perfect for a event at Rogers Place.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed
    • Stayed 4 nights
    • Submitted via mobile

    Furnishings and finishes are getting a little tired, quality of coffee/tea and the coffeemaker, half shower wall/door

    Offered an upgrade, staff were lovely, location was great!

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    It was a good night friendly staff
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed
    • Stayed 1 night
    • Submitted via mobile

    The fact they brag about increasing the fees for the room when there is a concert As well as the amount of homeless people around that makes you feel uneasy about leaving your vehicle or going outside for a smoke alone

    How close it is to Roger’s place

    Stayed in September 2024

Showing 1 – 25

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