900 Canada Place Way, V6C 3L5 Vancouver, Canada
#35 of 72 hotels in Vancouver
Guests' ChoiceBased on 810 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.5
Facilities
8.6
Staff
9.1
Value for money
7.5
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End of dialog contentReviewed: 29 June 2024
Samuel
CanadaRoom is not sound proofed (can hear people walking and talking in the hallway and adjacent room). We can smell weed from our room from people using it from we don’t know where.
Central location. Close to most tourist attractions and amenities are excellent. The complimentary bike is awesome 😁
Stayed in June 2024
Reviewed: 26 June 2024
Matthew
United KingdomCOULD OF LEFT 2 BOTTLES OF WATER. I PICKED UP A BOTTLE WHICH WAS NEEXT TO THE COFFEE MACHINE AND WAS IMMEDIATELY CHARGED $10 .
ROOM WAS VERY CLEAN AND VERY COMFORTABLE
Stayed in June 2024
Reviewed: 25 June 2024
Rebecca
United StatesNothing
Loved the location! Literally across the street from the cruise port for our Alaskan cruise. And they had complementary bikes to ride around nearby Stanley Park.
Stayed in June 2024
Reviewed: 23 June 2024
Julie
United StatesThe bar was too stuffy. Had to wait 5 minutes for a table that was empty, had to provide room numbers just to get a table, didn’t feel welcoming
Location
Stayed in June 2024
Reviewed: 17 June 2024
Scott
United StatesI found it odd, the room had a Kuerig type machine but didn't provide coffee cups or complimentary pods for the unit. Without pods and a disposable cup, the unit is simply a decorative item on the desk. To be fair, I didn't inquire about it at the front desk, I was exhausted. It only came up again when I got home and received the request for feedback.
Location was super convenient for the early bird flight!
Stayed in June 2024
Reviewed: 16 June 2024
George
United KingdomLocation
Stayed in June 2024
Reviewed: 15 June 2024
Anne
CanadaThis is my favourite place to stay in Vancouver. It’s always a pleasure and we’ve never had an issue.
Stayed in June 2024
Reviewed: 14 June 2024
Carol
AustraliaNothing
Proximity to cruise terminal and facility to have luggage taken and booked into cruise ship.
Stayed in May 2024
Reviewed: 8 June 2024
Sandra
CanadaA porter was bringing a couple to the penthouse and we went in the elevator with them (we were first in line)- the porter made us feel uncomfortable, like we should have waited for the next elevator. I loved my stay but that experience stuck with me. We're all just people.
I was upgraded and it was spectacular - thank you!
Stayed in June 2024
Reviewed: 5 June 2024
Sheila
United StatesWe were given a room with a view of the cruise port! We had a delicious meal at your restaurant. The concierge service was great and gave us information on the free shuttle service and coupons for the Capilano suspension bridge. Also, we appreciate d the bell hop service and how we had our luggage taken over to the cruise line for us . Moreover we had our carry on luggage stored for us so we could explore your beautiful city.
Stayed in May 2024
Reviewed: 4 June 2024
Denise
United StatesLoved the concierge level - everyone was very helpful and pleasant !
Stayed in May 2024
Reviewed: 30 May 2024
Jemma
AustraliaWas hard to get a booking for a business breakfast meeting with all the cruise ships in town. Eventually they arranged a table for 3 to be secured in the main restaurant for the meeting. Long lines waiting with the cruise ship customers in town.
Location was great, very central and rooms were roomy, clean and comfortable.
Stayed in May 2024
Reviewed: 28 May 2024
Patricia
United StatesNothing.
Everything about the property was wonderful! We were welcomed with a Prosecco upon arrival in the bedroom, it was very spacious, bed was so comfortable, view was the best in the house. The bathroom was so luxurious and clean, water pressure was great, Le Labo products was heavenly. The Gold Experience was totally worth every penny. The staff on Gold floor; Fernando and the team were so personalized and amazing! Tony, the housekeeper, went above and beyond, the bell guys were super helpful. Our anniversary stay was so memorable, we couldn’t ask for a better one! Thank you, Fairmont Waterfront!
Stayed in May 2024
Reviewed: 21 May 2024
Lydia
United StatesIt is nice it there's free breakfast
Stayed in May 2024
Reviewed: 21 May 2024
Rashidi
RwandaNothing
Everything
Stayed in May 2024
Reviewed: 21 May 2024
Gilbert
United StatesBeautiful location by the waterfront in the middle of everything close to Gastown and Yaletown. No shortage of shopping and dining options
Stayed in May 2024
Reviewed: 19 May 2024
Jennifer
Hong KongThere was no central switch in the room. I had to turn on/off the lamps one by one. Quite annoying.
Excellent location. Close to subway lines. Easy access to Seaplane and ferries.
Stayed in May 2024
Reviewed: 30 April 2024
Michelle
United StatesThe ladies locker room water for showers were not working nor the steam room. Next time I would skip the gold package as there are so many places to grab food. It just was not worth it for my vacation itinerary.
Location is absolutely perfection. Access to all types of transportation
Stayed in April 2024
Reviewed: 21 April 2024
Gabrielle
CanadaPrice
Good location, love the pool, rooms were very comfortable.
Stayed in February 2024
Reviewed: 20 April 2024
Leo
United KingdomGreat location, amazing staff, lovely bar/restaurant, excellent view.
Stayed in April 2024
Reviewed: 19 April 2024
Jodie
United KingdomJust a little dark in rooms
Wonderful hotel in a fabulous location with great staff. The live entertainment in the bar was amazing. The rooms are beautiful
Stayed in April 2024
Reviewed: 10 April 2024
Stacey
CanadaFridge full already can't put our own stuff in
Convenience
Stayed in April 2024
Reviewed: 6 April 2024
Steven
AustraliaNil
Level 9 Gold Floor
Stayed in April 2024
Reviewed: 2 April 2024
David
United KingdomAwesome service at breakfast. Couldn't have been more helpful.
Stayed in February 2024
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