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  5. Reviews of Regency Inn & Suites

Reviews of Regency Inn & Suites 2 stars

1620 Vincent Massey Drive, K6H 5R6 Cornwall, Canada

#8 of 14 hotels in Cornwall

Guests' Choice

Review score

Based on 725 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    8.1

  • Facilities

    7.4

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 27 June 2024

    8.0
    Great place to stay in Cornwall.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, close to the highway. Even though we arrived later than anticipated, staff were very accommodating to us and left the key to the room in a lock box. Room was clean, bed was comfortable, we really liked the shower.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    8.0
    The staff were great! We arrived late in the evening and left early in the morning. The room was small but all we needed
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Close to the highway for our early departure

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    It fit our needs comfortably for our stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The mattresses could use some tending to, like flipping, and one needed replacing.

    The location was easy to access, the rooms are neat little ones that met all our needs, the rates were great, the location had good privacy like we prefer, it was clean, and the staff were great. We were quite happy.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    The room had a strong air freshener scent when we arrived - I would have preferred scent-free. The mattress seemed a bit old.

    The location was convenient to our travel route. The room had a little fridge, microwave, and Keurig. In addition to supplying some k-cups, they also left some small packages of dairy creamer in the fridge. The shower was nice - looked like it had been recently renovated - it had a Rain Shower head as well as a handheld with a convenient way to switch between the two.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    6.0
    Pleasant but hot water is a requirement.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    There was no hot water in the morning to shower. I ran the water for minutes on end early in the morning so that I could shower and ready myself for a memorial service. I had to do without a shower as check out was at 11 am.

    Staff was friendly and as accommodating as they could be. I needed an iron to press a dress I was going to wear to a memorial service and staff had on to offer as well as an ironing board.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    7.0
    Good
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It really needs a facelift.

    The Inn is conveniently located. The room is large and beds clean and comfortable. Someone has tried to make it a little different than the regular hotels. Reasonable price compared to others in Cornwall.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    6.0
    Acceptable for price, but disturbed sleep justify lower rating
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    The mattress was uncomfortable & the air system would start every few minutes which was quite loud. I would have prefer the noise being on non stop than starting up constantly.

    Renovated beautifully, the bathroom especially was the very nice.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    I will come back
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Excellent reno..great job on the bathroom

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    A good choice.
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night

    The surrounding area outside the hotel is somewhat deceiving. Unfortunately, some pipes were apparently leaking inside the walls in the shower area, making an ennoying noise which prevented us from sleeping very well.

    The staff was incredibly nice and helpful. The room was nicely decorated and super clean. The bed very comfortable.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    I'm glad I found this place.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    The overhead rainfall shower was broken but the other shower was working fine.

    Pleasant Surprise. Much more comfortable than some of the big chains.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Goid value for the money. Room was clean. I would go back.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Lock is the "auto lockout" type, only one key. Easy to pinch fingers on the outside knob. . Shower temp lanbels seem reversed.

    No brekkie, excellent location.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Good.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Hot water pipe was not connected to the tap in the sink. No place to hang clothes. TV said no signal. The room was well renovated but the building structures showed their age. Having said that they did not bother us much for a short night stay.

    The room was clean, the bed was comfortable, toilet/bathroom was updated, the reception staff was very helpful and friendly. Appreciated real cream in the mini-fridge for coffee. The location was perfect. We had a good night sleep.

    Stayed in April 2024

  • Reviewed: 20 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    This motel was in a good location and good value for money

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    Room was very nice, quiet, clean, price effective and location was excellent for me!
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights

    I have stayed in this facility before and the price is very good and the rooms are nice there as well. They have been doing lots of construction to improve and update their rooms. Location is good as well as you can easily to get all over the city from that location.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The Jacuzzi tub was the best!!

    Stayed in February 2024

  • Reviewed: 28 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Water Pipes made clunking noise when other units had taps running - not oveely load, but noticable. Water took a long time to get hot, but was good once it did so. Spa bath was large, but, not large enough foor us- we are both 6'.

    Room very clean, had been updated 10ish years ago (guessing). Used a lock box at room to accommodate late check in.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room was clean, spacious and comfortable.

    Stayed in November 2023

  • Reviewed: 26 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Staff are always friendly and helpful. Beds are comfortable, and the rooms are clean

    Stayed in September 2023

  • Reviewed: 24 November 2023

    8.0
    Would stay again
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Nice bathroom, modern, but shower floor was very slippery

    Toilet seat needed adjusting. Came with mini fridge, microwave, and good coffee.

    Stayed in November 2023

  • Reviewed: 24 October 2023

    6.0
    The space was nice, the mattress needs replacing; planned renos need to be done
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    It was a little 'tired' and I understand they are in the process of renovating each room. I hope they also replace the beds. I slept in a bed that was a bit of a shallow basin, leaving my body to be achy.

    The location and size of the room for two to share

    Stayed in September 2023

  • Reviewed: 22 October 2023

    8.0
    Travelling alone from NS to ON
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The fan was quite loud.

    It was clean and comfortable. I wish there was a little more space around the bathroom sink for personal toiletries.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    is ok

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    Fall break
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 3 nights
    • Submitted via mobile

    There is nowhere to hang your clothes. In this particular room, we believe there is space for a wardrobe.

    Good location and price.loved the whirlpool tub.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    7.0
    Simple motel, quiet, rooms were decent.
    • Business trip
    • Group
    • Queen Room
    • Stayed 1 night

    The rooms were big and spacious. It was what we expected, not too fancy. There was a lack of outlets available for charging and only overhead lights other than one lamp where the cord was not long enough to reach the outlet without going over the bed. The person who checked us in made it very easy.

    Stayed in September 2023

Showing 1 – 25

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