555 West Columbia Street, V2C 1K7 Kamloops, Canada
#40 of 46 hotels in Kamloops
Guests' ChoiceBased on 418 hotel reviews
6.3Cleanliness
7.0
Comfort
7.0
Location
7.5
Facilities
6.5
Staff
7.6
Value for money
6.8
Free WiFi
7.4
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End of dialog contentReviewed: 24 March 2023
Kirsten
CanadaNo reciept for cash given as deposit, slow check in, noisy room with bright light outside window. Was pricey for what you got.
Not much at all
Stayed in March 2023
Reviewed: 23 March 2023
Rakib88
CanadaService: The service was really bad. The front desk staff was inexperienced. We had to wait for almost 15 minutes to get the keys to our room. Special request: We requested for a quiet and family friendly room. What we got was a room with the window facing the main road which was almost at the same height as the road. So if we kept the blinds open, anyone from the road would be able to see us. Not at all family friendly. Room service: We were provided with 1 regular coffee pod and 3 decaf coffee pods in the room. We don't drink decaf coffee so I asked front desk for another regular coffee pod, but after waiting for 30 minutes, it didn't come and we gave up and went to bed. Room: only 1 dim light in the bathroom. Hard to take a shower and potential health risk for people with bad eyesight.
The location was really good. Close to downtown and restaurants.
Stayed in March 2023
Reviewed: 20 March 2023
K
Canadaparking too small
great location
Stayed in March 2023
Reviewed: 14 March 2023
Dustin
CanadaDoor to door in rooms
In town
Stayed in March 2023
Reviewed: 6 March 2023
Joshua
Australiahot tub room was hot enough to be a sauna as well. crack in our room window. icy parking lot that wasn’t salted.
hot tub was great, room was decent.
Stayed in March 2023
Reviewed: 1 March 2023
Hoang
VietnamNo water kettle was provided in the room. Coffee machine is hard to use without any instruction manual.
staff were friendly and accommodating.
Stayed in January 2023
Reviewed: 26 February 2023
Edward
Hong KongThe bathroom had a pretty bad smell and there was a big dead bug lying on the floor after check-in. Their pillows had color stains which looked like curry sauce...
The breakfast was really good and yummy. The package included breakfast with a good portion of different varieties and a small cup of juice or coffee. Both the hot tub and fitness room are small and clean. The two Queen size bedroom is in decent size with all the basic amenities.
Stayed in February 2023
Reviewed: 23 February 2023
Lila
Canadaelevator was not working
great location
Stayed in February 2023
Reviewed: 21 February 2023
Monteith
MexicoIt took over an hour for check in and the remote for the TV didn't work. Other than that everything was great.
The room was great
Stayed in February 2023
Reviewed: 20 February 2023
Mark
CanadaThe room was clean but you can hear conversations from all rooms next to and above. once Reno’s are completed it will be a very nice hotel.
it was convenient within a quiet community near TRU
Stayed in February 2023
Reviewed: 18 February 2023
Darshit
Canadano elevator and no smart TV connection
larger room
Stayed in February 2023
Reviewed: 4 July 2024
Rick
CanadaN/A
Clean, easy to get to , good food in restaurant, and friendly staff
Stayed in July 2024
Reviewed: 4 July 2024
Egan
CanadaRm 119 was dated and dark with hole in closet door and towel rack almost falling off.
Staff were friendly and helpful
Stayed in June 2024
Reviewed: 4 July 2024
Mary
CanadaBathtub very worn
Stayed in July 2024
Reviewed: 1 July 2024
Yi
CanadaElevator is too small.
Stuff are very kind.
Stayed in June 2024
Reviewed: 27 June 2024
Brian
CanadaNo remote in suite on arrival , daughter wanted to watch tv and had to fool around getting one so she could , front desk appesred to know of situation . And had done nothing to make sure our suite was ready, prior to our arrival. Also toilet seat had dried urine on it .
The Restaurant being licensed food was excellent Beds were comfortable.
Stayed in June 2024
Reviewed: 24 June 2024
Paulette
Canadavery noisy and the room was not clean. Hair on window sill and floor like someone shaved there head
Stayed in June 2024
Reviewed: 24 June 2024
Doreen
CanadaThe service. The staff were unfriendly. They locked me out of my room everyday. Did not clean my room. Did not collect my garbage or give me towels. I had to get them. They have no chambermaid service in the evenings
Nothing. It smelled
Stayed in June 2024
Reviewed: 21 June 2024
Marian
CanadaMy supper was missing a main ingredient but when I brought it to their attention they fixed it
Stayed in June 2024
Reviewed: 16 June 2024
Linda
CanadaNothing to dislike.
Location was excellent, room was comfortable, and staff were helpful and friendly.
Stayed in June 2024
Reviewed: 15 June 2024
William
CanadaAll good.
Easy access to Highway. Beautiful location and facility.
Stayed in June 2024
Reviewed: 15 June 2024
Sofia
IsraelNice hotel on the way
Stayed in June 2024
Reviewed: 12 June 2024
Gordon
CanadaNo comment
No coment
Stayed in May 2024
Reviewed: 10 June 2024
Specialcld
CanadaI was in room #105. The bed was very comfortable. The room was quiet. The TV is a nice size and has many channels to choose from. I have a problem with my hip and they changed my room so I didn't have to walk very far.
Stayed in June 2024
Reviewed: 9 June 2024
Kylee
CanadaThe "newly renovated" room was falling apart, dirty cupboards, and bathroom. Stains and water marks all over the room.
I left the hotel after 30 minutes of being there
Stayed in June 2024
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