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Reviews of Newburg Inn Motel 2 stars

2240 Walker Road, N3A 1N5 New Hamburg, Canada

#2 of 2 hotels in New Hamburg

Guests' Choice

Review score

Based on 58 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.3

  • Location

    7.7

  • Facilities

    6.1

  • Staff

    7.5

  • Value for money

    6.8

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 12 June 2023

    5.0
    Avoid unless desperate / really in search of the most inexpensive accommodations.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The decor / general state of the walls/wallpaper and “art” were abysmal. The lamp shades were crooked and stained, and the lighting (light bulb brightness/whiteness) made it feel like the set of a horror film or interrogation room. The mattress - if it can be called that - was supremely uncomfortable. Cannot comment on the sheets/bedding as we brought our own. The washroom had not been cleaned. There was a smoke stain on the wall near the radiator in the washroom that was worrisome.

    The staff who greeted us were very friendly. It didn’t smell. The controlled air was at the perfect temperature - not too hot or cold. It was nice and quiet. There were a working mini fridge and microwave which both came in handy.

    Stayed in June 2023

  • Reviewed: 21 September 2022

    5.0
    you get what you pay for. if I smelt better I would have been much happier but I would stay again
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    it smelt really bad in the room. there was no hair drier. sheets had old strains but were phusially clean

    location was perfect. it was easy to come and go from the stratfrod festival which was 20 min away

    Stayed in September 2022

  • Reviewed: 18 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Old outdated motel. Some DIY renovations done but still looks rundown. Cleanliness wasn't great. Bed was hard so didn't sleep well.

    Budget motel for a budget price

    Stayed in July 2022

  • Reviewed: 11 June 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Get rid of carpeting

    Property was nice

    Stayed in May 2022

  • Reviewed: 15 November 2021

    6.0
    Room not accurately represented on the Booking site.
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 5 nights

    The room I booked was identified as a "queen room" and is listed as having one double bed AND a sofa bed. Travelling with a friend, we wanted 2 sleeping surfaces so took this room on this basis of it is presented on the site. I called in advance to confirm that there was a sofa bed and that we wanted it prepared for our arrival. I was assured this was okay. When we arrived, the room had one bed and a sofa, not a sofa bed. None of their rooms have a sofa bed. The site still lists the property as offering rooms with a sofa bed. After much heated conversation, they offered to provide a foldaway cot for us. KEY SUGGESTION IS TO COMMUNICATE IN WRITING. The person to whom I spoke owns the facility along with her husband. Her English is limited. In addition, the toilet rocked and the sink was loose on the wall.

    The room was basic. It is a standard motel room, nothing fancy but was sufficient for the price had it been presented accurately.

    Stayed in October 2021

  • Reviewed: 27 May 2024

    1.0
    Because of the the above you as a company should not list this building and it owners.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The room was laden with black mold, the walls were sticky, TV was an old sharp Tv 23 " We did not use the bath room as it looked like it had not been washed in weeks, carpet was not vacumed we felt unsafe as the back door was only locked by a draw pin. Staff could not speak english, the ground of the building was covered in litter such as beer cans.

    Not a thing

    Stayed in May 2024

  • Reviewed: 22 January 2024

    3.0
    I got some sleep I guess
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Sketchy people, found multiple socks under both bed and condom wrappers under the bed, stiff beds

    Friendly staff

    Stayed in January 2024

  • Reviewed: 29 May 2023

    1.0
    I was so disgusted with the whole situation that I left late last night and drove back to Toronto (150 km) after attendi
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    I have pictures. no safety locks on doors; smoker-like smell on bedspread; painting chipped and mismatched; ineffective cleaning—bedside lamp was filthy; no cleaning service provided — I was there two days; no utensils provided; microwave filthy; terrible smell in room when I arrived; no washcloth provided; bathroom had mould; had to open the windows to air out the room and it still smelled;

    convenient to New Hamburg Mennonite QUILT AUCTION. on highway.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room needs a major makeover, stayed twenty minutes, and left and drove home. Burn marks, stains on ceiling and carpet. Needs to be gutted and redone. Disgusting 🫣

    Outside looked great

    Stayed in April 2023

  • Reviewed: 20 September 2022

    3.0
    This motel seems better suited to long-term residents than for tourism.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    The room smelled like an armpit and was infested with flies. The bathtub was so slippery (with nothing to grab on to), that it constituted a safety hazard. The room seemed in process of renovation but there was still a lot of work left to do.

    The location was convenient. The room was quiet. Check-in and check-out protocols were simple, and the television worked. Room contained a rudimentary kitchen -- microfridge, countertop, and sink.

    Stayed in September 2022

  • Reviewed: 16 September 2022

    2.0
    Nice grounds but room very dated.
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Very dated. I assume from the burn marks from cigarettes in years past the furniture is a few decades old? The tub is extremely dangerous! They need to have slip mats on the tub for when you take a shower. No shampoo provided and very small soap bar. Thankfully I carry my own shampoo and shower gel with me when I travel. No coffee machine or even a kettle? I used the microwave to heat up some instant coffee that I had with me. They are doing their best with what they have but the Motel needs some serious capitol investment put into it.

    The owners are very nice helpful people.The grounds are very well maintained.

    Stayed in September 2022

  • Reviewed: 28 August 2022

    1.0
    Would never recommend anyone to stay there.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Clean the room and stop people from smoking.

    The room has mould. It reacked cigeret smoke could hardly breathebut in front of outdoor there were cigeret bits burnet matches. I have never seen an uncempt room in all mylife. Will never ever go to that motel again. Oh the window you couldn’t see out of it. Floor was not swept.its like you were walking on a sandy beach. Terrible terrible.clean the room and

    Stayed in August 2022

  • Reviewed: 26 August 2022

    1.0
    Completely unacceptable.
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was dirty. The sheets had visible dirt and hair. The carpet, sofa and walls were filthy. The room smelled bad.

    AC and TV worked. Bathroom was okay.

    Stayed in August 2022

  • Reviewed: 19 August 2022

    1.0
    Avoid
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in August 2022

  • Reviewed: 9 August 2022

    2.0
    Don’t stop to look in. Don’t book there.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    There was no breakfast. There was no potable (safe to drink) water. I learned there is NEVER potable water. They give out bottled upon request. Room was semi-finished being painted in 4 different tones (1/4 wall, 1/3 wall etc. 🥴🤢. Guess they couldn’t decide.

    Location horrible No food or vending machine Bottled water provided because the motel water was unsafe according to owner 🥴🤢🤮

    Stayed in August 2022

  • Reviewed: 16 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Burn hole in bed blanket.

    Stayed in June 2022

  • Reviewed: 31 May 2022

    9.0
    Superb
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Tv was too small

    The room was spotless and the owners were wonderful people.Was very quiet.I definitely would not hesitate to stay there again.

    Stayed in May 2022

  • Reviewed: 22 May 2022

    9.0
    Overall the the experience I’m of our stay is very Awasam
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The only thing is the location of motel is very far from city

    Room is very spacious and comfortable also the parking is very near to room.

    Stayed in May 2022

  • Reviewed: 3 May 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I got a couple bites on my neck while sleeping. Lighting very poor in main area

    . Easy to find.

    Stayed in May 2022

  • Reviewed: 25 April 2022

    2.0
    cannot stay there again until they fix these problems, and we will be staying in that area a lot this summer. really too
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    we knew because of the price the place was going to be very old an outdated. but that doesn’t mean dirty. also we reserved two queen beds room. not queen beds. double beds at best. no curtains in the bathroom window. cigarette burns in the bedspread.

    good location, friendly staff, the price

    Stayed in April 2022

  • Reviewed: 23 April 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The guy in room 3 who smokes excessively.

    For the price the room was clean, the bathroom was nicer than some motels I have stayed at for almost double the price. Check-in was fast and efficient. I asked for extended check-out which they accommodated however, I stayed an additional night so it was required.

    Stayed in April 2022

  • Reviewed: 7 April 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Not worth the money. When we arrived I wanted to leave immediately, but it was late and we were already very tired. The room was dark, nasty and the furnishings didn't fit together. Stains were everywhere, on chairs, pillows and towels. It was like the room didn’t get cleaned at all. I was really disgusted from the bathroom, I couldn't even take a shower. The mirror was dirty and everywhere was mold. It was impossible to sleep in a room like that. I couldn’t wait to leave the next morning and to take a shower at home. I've stayed in many motels and hostels, but this one exceed everything. Better save your money and find something better!

    Stayed in April 2022

  • Reviewed: 5 February 2022

    8.0
    Nice place
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I think they could update the blankets to something newer and not so old looking. Other then that the stay is perfect.

    This motel is very old but they have updated many things which makes the stay nicer 😉 I do like the location it has a pretty big back area that is quiet and nice.

    Stayed in January 2022

  • Reviewed: 15 November 2021

    3.0
    Poor
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I was unable to stay due to damage in the room and was not told this until 3 hrs before check in. I was offered a room in a "nearby" motel (20 min by car). The strange thing was that Newburg also called me the day before checking to see if I was still coming

    Stayed in November 2021

Showing 1 – 25

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