2869 Gibford Drive , K1V 2L9 Ottawa, Canada
#17 of 57 hotels in Ottawa
Guests' ChoiceBased on 504 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
8.8
Facilities
8.7
Staff
8.9
Value for money
8.4
Free WiFi
7.4
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End of dialog contentReviewed: 17 June 2024
Jody
CanadaBreakfast was prebagged which worked well for us heading out to catch a flight, and was tasty.
Stayed in June 2024
Reviewed: 14 June 2024
Bev
CanadaThe breakfast was amazing - a great selection of everything and the staff kept it stocked and immediately cleaned tables when people left. Room was spacious, comfortable and was supplied with everything.
Stayed in June 2024
Reviewed: 9 June 2024
Dani
CanadaFront desk staff not very friendly
Room clean and comfortable
Stayed in June 2024
Reviewed: 6 June 2024
Naomi
CanadaFree parking
Stayed in June 2024
Reviewed: 27 May 2024
Isaanandrew
CanadaGreat travel hotel, clean, quiet, close to restaurants.. .and a real nice breakfast included.
Stayed in May 2024
Reviewed: 23 May 2024
Anna
CanadaThe attitude of front desk staff who wouldnt give us the price of room on arrival and was reluctant to give us any bottled water which we got np last time we were there 3 months ago. The bkfst could have more gluten free items. The price of room was alot more than other booking sites, that we checked on line day before and we couldn't cancel it.
The spacious room and comfortable bed, the bkfast was a nice bonus along with tea and coffee avail 24/7.
Stayed in May 2024
Reviewed: 20 May 2024
Amy
CanadaFitness centre didn't have a barbell, only dumbells
Great breakfast, clean and quiet room, warm pool, clean fitness centre, chocolate chip cookies at reception and fresh coffee/tea 24hrs
Stayed in May 2024
Reviewed: 13 May 2024
Jeremiah
CanadaClose to everything
It was excellent
Stayed in May 2024
Reviewed: 6 May 2024
Meron
CanadaThe rooms were very comfortable and clean. Breakfast was good.
Stayed in May 2024
Reviewed: 23 April 2024
Barbara
CanadaCould not get wifi connection for one of our devices (tablet). Lady at front desk came up and tried to help, but couldn't get it working so said she'd refer it to their techs, but no-one ever came or phoned. At checkout, young man at front desk thought he knew what the problem was (with a tablet security setting), but that didn't help us.
Stayed in April 2024
Reviewed: 22 April 2024
Annette
CanadaThe staff was friendly and polite
Stayed in April 2024
Reviewed: 21 April 2024
Nathalie
CanadaI cain't complain about anything
Location, easy parking, friendly staff, large room, breakfast was warm and a large variety
Stayed in April 2024
Reviewed: 13 April 2024
Amanda
CanadaThe only disappointment we had was the breakfast. we like the hotels that include the breakfast but it seems like someone at corporate had a brilliant idea to serve turkey sausage. I use the name loosely because it was basically sliced up hotdogs The things my kids love as a special treat when we are away. Is the breakfast sausage typically at these breakfasts. so please if anybody is listening please bring those back.
The property was very clean, central to many restaurants the airport. It was a short drive away to the parliament building about 20 minutes. Overall easy location to get in and out of town to.
Stayed in April 2024
Reviewed: 18 March 2024
Murphy
CanadaBreakfast was good. Pool was warm and clean. The room was a good size.
Stayed in February 2024
Reviewed: 2 March 2024
Anna
CanadaBreakfast did not accommodate diet restrictions.
There were no options at breakfast for allergies to gluten or lactose even though sign indicated to ask for they didn't have anything when asked. There is no breakfast time to accommodate late arrivals on flights. Had to sleep only 4.5 hrs to access breakfast by 10 a.m. as we arrived at 4:30 a.m. as flight as delayed. As its an airport hotel should accommodate accordingly. Also should not have plastic cups or utensils and there is no recycling bin for the plastic? Bed was comfortable and room was clean.
Stayed in March 2024
Reviewed: 1 March 2024
Kate
CanadaEasy run to the airport
Stayed in February 2024
Reviewed: 23 February 2024
Sarah
CanadaGreat and clean
Stayed in January 2024
Reviewed: 29 January 2024
El
CanadaNot wow but good for the price. Hotel is clean and has everything one could need, like decent bedding, good bathroom with toiletries and breakfast. Suitable for families with children.
Stayed in January 2024
Reviewed: 16 January 2024
Claire
CanadaHallway was freezing
Excellent breakfast with great hours
Stayed in January 2024
Reviewed: 6 January 2024
Mariet
CanadaBreakfast was good.
Stayed in December 2023
Reviewed: 6 January 2024
Christian
CanadaI was expecting a bit more of the proteins offered in the breakfast. The 'scrambled' eggs were dry and cube-shaped, the ham was soaked in water, not pleasant at all.
Rooms were clean and spacious, staff was very kind, it was great to have a pool for the kids
Stayed in January 2024
Reviewed: 14 December 2023
Robert
CanadaHaving room service or a restaurant
Everyone was great. The checkin was easy. My room was great. TV channels very good
Stayed in December 2023
Reviewed: 14 December 2023
Henk
CanadaNo option to have a packed breakfast to take since it was too early for the dining room to be open. However we did see several packed lunches (?) on the counter by the reception desk . We were not informed.
Room clean .Bed comfortable. We’re only there from evening to very early morning. Both evening and morning airport shuttle drivers were very attentive .
Stayed in December 2023
Reviewed: 3 December 2023
Cuong
CanadaMore selection of hot foods
Food good and staff friendly
Stayed in December 2023
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