Location and the breakfast. Room was very clean though the shower just ok.

Stayed in November 2024

Very good buffet breakfast - good variety

Stayed in October 2024

Thanks to the staff who helped heat up my bubba's poutine after a fabulous Homecoming evening out!

Stayed in October 2024

Bathroom a bit dated, could use updating, and the location is a bit far from downtown or any amenities

Welcoming staff, big room, comfortable bed, very quiet, lovely setting

Stayed in October 2024

Dining room staff were very pleasant and attentive.

Stayed in October 2024

Unfair overheard complaints by snooty guests at breakfast about the size or age of facilities - it is an older building but there is no reason to take issue with that!

Friendly, helpful staff; warm, varied and tasty breakfast options; comfortable bed and pillows; work area with proper desk chair; clean; beautiful neighbourhood with lots of trees, easy to get around by bus.

Stayed in October 2024

Some furniture needs to be replaced and the lobby area can do a renovation.

Excellent customer service. Love the buffet continental breakfast and the ambience of the resto! The room is clean and comfy though the building is a bit rustic.

Stayed in October 2024

They have personal HVAC machines for each room, which is great for temperature control but they are quite loud, luckily we could turn it off and it seemed to keep a comfortable temperature. Would love to see them upgrade the size of the beds to king, since there is only one bed and the room is comfortably sized. The queen was fine but it's always snug for a couple.

The breakfast is fantastic, best one I've had in a long while. Free parking is great and it's relatively close to downtown for a quick Uber ride or a long walk on a nice day. It is also only a 10 minute walk from the Penitentiary which we had a tour booked for so that was great. I also enjoyed the courtyard when I was there, it along with the cozy atmosphere inside the hotel was very enjoyable. Though I wish they had more card key access doors to get back in from the courtyard, there is only one functional right now and it's away from the rooms and front lobby (there are more doors to access the courtyard but they will lock behind you) or at least make it more clear, I had to ask how to get back inside before I risked going out and getting locked outside lol. Also there definitely is a private bathroom for each room despite the booking.com page saying otherwise in the question section.

Stayed in October 2024

Bed was squeeking with every toss! Rooms are big enough to accomodate a King or Queen bed rather than the smaller double.

Stayed in October 2024

The room had a bit of a smell, perhaps this is because it is not used much during the summer months. The breakfast was a bit simple and once food ran out it was not replenished.

Helpful staff who answered all our questions. The beds were spacious and comfortable. The water pressure was nice and the bathtub was clean. The breakfast was very simple but good enough.

Stayed in August 2024

The buffet breakfast was exceptional but it would have been nice to have a restaurant and bar so we didn’t have to drive to find these.

Loved the historic nature of the building It was a very quiet neighbourhood and the property was well kept. Inviting patio was also welcome

Stayed in September 2024

Bed was too soft and uncomfortable for me

Service was excellent

Stayed in September 2024

Was not able to spend enough time

Excellent grounds, service and quality.

Stayed in August 2024

The exercise facility was not functioning well.

Great location at,queens university . Nice room and good breakfast.

Stayed in September 2024

Nothing per se but it’d be great if there were rooms with two beds (which is coming soon, I think!)

Easy access and chill workers. Really nice rooms.

Stayed in September 2024

Can't say didn't like but a bit far to walk to Downtown so used buses a lot.

Everything great from welcome, stay and breakfast, staff who were really helpful.

Stayed in September 2024

Showers need an upgrade

Clean room, quiet hotel, good breakfast, super staff

Stayed in September 2024

The hair dryer was very loud.

The room and bed were comfortable. The breakfast buffet offered many items, and the table were covered in white tablecloths. I loved the very European feel to the breakfast experience. We enjoyed being close to the water, and also the various cozy sitting areas in the hotel.

Stayed in September 2024

Everything was to my satisfaction. No complaints.

Everything. The cleanliness, the archectecture, attention to detail.

Stayed in September 2024

The room itself was a little dated with older furnishings. Water pressure in the shower a little weak. While the buffet was excellent, what we ate had too much salt. Go easy on the salt please!

We stayed one night. Room was clean and spacious enough for our needs. Very comfortable bed. Buffet breakfast was excellent with plenty of hot options. Staff very helpful. Excellent value for money. Nice to be in a University setting.

Stayed in August 2024

The staff were great and room was excellent.

Stayed in August 2024

Nothing

Lovely location and facility Breakfast was great

Stayed in August 2024

Nothing.

beautiful building and grounds. Very clean and modern room. Breakfast was exceptional.

Stayed in August 2024

The double room was very small, very happy that we were able to upgrade to a bigger room.

The location was fantastic. Quiet and peaceful. Fantastic breakfast!

Stayed in August 2024