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  5. Reviews of Best Western Plus Chocolate Lake Hotel - Halifax

Reviews of Best Western Plus Chocolate Lake Hotel - Halifax 3 stars

250 St. Margaret's Bay Road, B3N 1J4 Halifax, Canada

#21 of 37 hotels in Halifax

Guests' Choice

Review score

Based on 1026 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 28 October 2024

    9.0
    Safe comfy
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Just the breakfast times

    The pool an arcade

    Stayed in October 2024

  • Reviewed: 28 October 2024

    9.0
    Lovely, clean and quiet place. Would stay again!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 1 night
    • Submitted via mobile

    Tiny elevators

    Nice and clean and staff were very friendly.

    Stayed in October 2024

  • Reviewed: 26 October 2024

    9.0
    Very clean, nice, hot breakfast included, pet friendly. Beautiful location on the lake.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean, nice, hot breakfast included, pet friendly.

    Stayed in October 2024

  • Reviewed: 23 October 2024

    7.0
    Ask for a Lakeview
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    We asked for a different room facing the lake and the front desk was not able to accomodate our request. Our room faced the front door and parking lot. The breakfast was just OK. The muffins put out were all smushed and the fruit bowl wasn't the greatest. The second day we were there the muffins weren't smushed and generally the whole breakfast was somewhat better. The breakfast restaurant looked out to the lake so that was better.

    We were there for two nights and the bed was comfortable, the room was clean and the place was generally fairly quiet. Bike/hiking Trails nearby and a short drive to Peggy's Cove.

    Stayed in October 2024

  • Reviewed: 20 October 2024

    8.0
    Very pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 3 nights
    • Submitted via mobile

    Did have an issue with heating in the room. The air con kept cutting in until we changed the thermostat setting that balanced it with the heating.

    Love the location, the view and access.

    Stayed in October 2024

  • Reviewed: 19 October 2024

    7.0
    Convenient
    • Leisure trip
    • Couple
    • King Room with Lake View
    • Stayed 2 nights

    They forgot to make up our room after the first night. We informed them at 4pm and they said it would be done but we came back later and nothing had been done. They did give us a small reduction in the bill

    We chose the location for parking our hire car Very limited GF breakfast but they did make me some toast and were friendly

    Stayed in September 2024

  • Reviewed: 14 October 2024

    7.0
    staff great, booking not great.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    When booking through booking.ca, the lady at the hotel counter did not check my reservation but made a new account. Which in turn ended up double charging me until brought up and fixed by another employee. However in the end the refund was done for one night but I did not get my booking rate for a cheaper value and I did not get the rooms I had chosen. After this, with out full proper refund, I'm not to keen to book online again.

    The staff was amazing, buffet good, rooms clean. stay was awsome.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Check out time price of 1 night stay

    Liked the ac rooms big bed

    Stayed in October 2024

  • Reviewed: 12 October 2024

    8.0
    Breakfast was great and hotel bed comfortable and clean!
    • Leisure trip
    • Couple
    • King Room with Lake View
    • Stayed 5 nights
    • Submitted via mobile

    Some guys loitering in back parking lot smoking a bong and could smell pot in the hallway.

    Very pretty location

    Stayed in October 2024

  • Reviewed: 2 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 1 night

    The breakfast was very poor actually, The kids hate it.

    The room was very clean . The location is perfect and calm and very relaxing.

    Stayed in September 2024

  • Reviewed: 30 September 2024

    9.0
    Comfortable and quiet.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Parking was limited and the spots were difficult to drive into.

    Included Buffett breakfast was much better than other hotels in the same price range.

    Stayed in September 2024

  • Reviewed: 29 September 2024

    8.0
    A beautiful location by the lake and helpful staff made for a pleasant stay.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    It was a short walk and bus ride to downtown.

    Beautiful location by the lake. Pleasant and helpful staff.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    9.0
    I would stay there again and recommend it to others.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 4 nights

    I don't have any negative comments to make.

    The breakfast was excellent with many choices. The location was lovely, right on the lake. the rooms were comfortable and clean.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    9.0
    Dog friendly, Great Location
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights

    Dog friendly, great location, reasonable, clean rooms, good amenities and free breakfast!

    Stayed in September 2024

  • Reviewed: 13 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 1 night
    • Submitted via mobile

    Air-con to loud Bed uncomfortable Grout around sink dirty

    Customer service excellent

    Stayed in September 2024

  • Reviewed: 7 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 5 nights
    • Submitted via mobile

    Small elevators

    Great location beautiful location friendly helpful staff great breakfast.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    7.0
    It’s was good better then a tent
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It wasn’t clean the rooms were dirty as well.

    The location

    Stayed in August 2024

  • Reviewed: 3 September 2024

    7.0
    Liked the hotel but restaurant closed and parking issues due to large functions at the hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 3 nights

    The hotel is also used for weddings and the Lakeside Grill restaurant (the only one in the hotel) was closed to residents for two of our 3 days there. It would be better if there was a separate function facility or a second smaller restaurant for residents to use on such occasions. Parking was difficult on the two 'function' days as there was no parking that was reserved for hotel residents. Would be worth checking if there are functions on at the hotel before finalising your booking.

    Room, air con, breakfast, pool and gym were all good. The ice machine was good.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Elevator being broken

    The breakfast was fantastic. Rooms were comfortable

    Stayed in September 2024

  • Reviewed: 2 September 2024

    9.0
    Beautiful pet friendly hotel
    • Family with young children
    • Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    We were put in a pet friendly room and you could definitely tell by the smell, so if that's an issue for you then I would be sure to let them know you do not want a pet friendly room. It's great that they allow pets and for anyone traveling with an animal this would be a great option. The rooms seemed to be well sound proof as I didn't hear much from the other rooms. The outside door did not lock as stated at night and there were no cameras for security. The area did not seem to be a high crime area but something to keep in mind. There also was a lot of trash left on the grounds but that seems to be an issue throughout Halifax.

    The staff were all very friendly and helpful. The building was well maintained. Breakfast was at a great time and a great value. The pool was very clean albeit a bit on the cooler side. My kids loved playing the vintage arcade games like pac man and street fighter. The views were beautiful and it was lovely to be able to sit by the lake. We did not swim but we saw multiple people going in for a swim or a ride on a paddle board. The showers were very hot and the water pressure was a waterfall! Bed were comfy. Our room had a microwave and a refrigerator with a very small freezer.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom very small. The toilet lid wouldn't close when a new second roll was put on.

    Very clean and comfortable. Good breakfast

    Stayed in August 2024

  • Reviewed: 31 August 2024

    9.0
    Very nice and beautiful setting
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Lake View
    • Stayed 2 nights
    • Submitted via mobile

    The air conditioner kept waking us up it was so loud

    Beautiful setting close to everything

    Stayed in August 2024

  • Reviewed: 31 August 2024

    7.0
    In general was good.
    • Leisure trip
    • Couple
    • King Room with Lake View
    • Stayed 4 nights
    • Submitted via mobile

    I recommend to have a clear window glass, because of foggy window it wasn't possible to see the beauty of the area... One of the lift was out of order, was to long to wait until working lift will come up to the 9th floor....

    Breakfast was outstanding, thanks. Lakeside hotel in very good location.

    Stayed in August 2024

  • Reviewed: 27 August 2024

    7.0
    For the most part is was good.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 5 nights

    The left elevator was not working for the duration of my stay. This was very inconvenient. Very long waits and the single elevator was always full. This was very poor.

    Breakfast offerings were great. Room was also good, However my room was not cleaned one day and I had to ask the front desk to have it cleaned when I was out. Location was also good. That was also one of the reasons why this hotel was chosen.

    Stayed in August 2024

Showing 1 – 25

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